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Quality Inn & Suites New Castle

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout drapes
Lobby
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1740 New Butler Rd, New Castle, PA, 16101
  • Cascade Park
    3 min drive
  • New Castle Primary Care
    4 min drive
  • Hill View Manor
    5 min drive
  • Youngstown, OH (YNG-Youngstown - Warren Regional)
    46 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Super 8 by Wyndham New Castle

Breakfast included
Parking included
Free WiFi
Air conditioning
3.2 out of 5, (357)
The price is $64
per night
$71 total
includes taxes & fees
Dec 8 - Dec 9
Super 8 by Wyndham New Castle

About this property

Quality Inn & Suites New Castle

New Castle hotel with free weekday breakfast
A fitness center, a sauna, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Quality Inn & Suites New Castle features a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites New Castle has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 286 out of 590 reviews" "
Rating 8 - Good. 181 out of 590 reviews" "
Rating 6 - Okay. 70 out of 590 reviews" "
Rating 4 - Poor. 25 out of 590 reviews" "
Rating 2 - Terrible. 28 out of 590 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met all my neeeds
It met all my needs. Staff was friendly.
Stayed 3 nights in Aug 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
It was an okay older property, but lacked any soundproofing. They had a double room size meeting room rented to a group of locals who used it for a celebration for 2 nights….very noisy! Third night I had to get moved to a far away room. Staff very accommodating. And breakfast was good.
Stayed 3 nights in Aug 2024

8/10 Good

michael

Liked: Cleanliness
People are very friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customers service very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very polite and facility was clean
Stayed 2 nights in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Was a convenient location. Room was very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lynnette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the Quality Inn was exceptional. Staff frequently checked to make sure that you had what you needed and that all was well. The room was very comfortable. We expect to return again next summer.
Stayed 7 nights in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jose

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Chrissy at the front desk was the best thing about this property. Helpful, competent, professional. The beds were comfortable. The maid service was less than stellar for the rooms, the rest of the property was dingy and the Facility is old. If you all you are looking for is a good bed and decent water pressure this is a good option.
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Stayed 1 night in Aug 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice, clean and safe for the low price and modest location. As a women traveling alone and arriving around 11pm, I felt safe enough. The front desk staff was friendly, the room was clean, everything worked. The parking lot had enough light. The door to the room was accessible through a corridor that went from the front desk.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, clean and inexpensive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keishi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Patrice, Longmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Older hotel that needs updating. Room was comfortable enough and roomy with all amenities. Breakfast was okay. Staff were friendly and accommodating. Enjoyed our stay.
Stayed 5 nights in Jul 2024

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Neat, clean, reasonable!
Stayed 2 nights in Jul 2024

8/10 Good

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
the first night we checked in late and the toliet in our room was not working! They did move us to another room but we had to point out that it had not been fixed nor the room cleaned even though we had been out of the room all day. The food was subpar as well. The sheets and pillows were nice and the room was clean.
Stayed 3 nights in Jul 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024