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Lotte Hotel Busan

5.0 star property

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Photo gallery for Lotte Hotel Busan

43-inch LCD TV with cable channels, TV, pay movies
Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, cabanas (surcharge)
Daily buffet breakfast (KRW 52000 per person)
Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, cabanas (surcharge)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Room service

Explore the area

Map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Seomyeon Street
    ‪3 min walk‬
  • Gwangalli Beach
    ‪21 min drive‬
  • Busan (PUS-Gimhae)
    ‪25 min drive‬

Room options

View all photos for Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

9.6 out of 10
Exceptional
(56 reviews)
  • 391 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

9.6 out of 10
Exceptional
(21 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe family twin room (free use of swimming pool for 2 people)

Deluxe family twin room (free use of swimming pool for 2 people) | Premium bedding, down comforters, minibar, in-room safe

Deluxe family twin room (free use of swimming pool for 2 people)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2) | Premium bedding, down comforters, minibar, in-room safe

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe twin room (free use of swimming pool for 2 people)

Premium bedding, down comforters, minibar, in-room safe

Deluxe twin room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Twin

Premium bedding, down comforters, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room (Swim pool access for 2)

City view

Premier Twin Room (Swim pool access for 2)

9.8 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access Included)

Premium bedding, down comforters, minibar, in-room safe

Club Deluxe Twin Room (Club Lounge Access Included)

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe double room (free use of swimming pool for 2 people)

Premium bedding, down comforters, minibar, in-room safe

Deluxe double room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

10.0 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Assigned Upon Check-In

City view

Room Assigned Upon Check-In

9.4 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Double

Premium bedding, down comforters, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Double

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Room (Club Lounge Access Included)

City view

Club Deluxe Double Room (Club Lounge Access Included)

8.8 out of 10
Excellent
(6 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Premier Double (Club Lounge Access Included)

City view

Club Premier Double (Club Lounge Access Included)

9.8 out of 10
Exceptional
(6 reviews)
  • 534 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

9.4 out of 10
Exceptional
(22 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room (Swim pool access for 2)

Premium bedding, down comforters, minibar, in-room safe

Premier Double Room (Swim pool access for 2)

9.2 out of 10
Wonderful
(9 reviews)
  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for [Free Upgrade Promotion] From Deluxe Twin To Premier Twin (pool, fitness, sauna for 2 pax)

Premium bedding, down comforters, minibar, in-room safe

[Free Upgrade Promotion] From Deluxe Twin To Premier Twin (pool, fitness, sauna for 2 pax)

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Free Upgrade]From ClubDeluxe To Club Premier Double(Club Lounge for 1~2,pool, fitness, sauna for 2)

Premium bedding, down comforters, minibar, in-room safe

[Free Upgrade]From ClubDeluxe To Club Premier Double(Club Lounge for 1~2,pool, fitness, sauna for 2)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family Twin Room

9.4 out of 10
Exceptional
(31 reviews)
  • 397 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Free Upgrade Promotion] From Superior Twin To Deluxe Twin

Premium bedding, down comforters, minibar, in-room safe

[Free Upgrade Promotion] From Superior Twin To Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Free Upgrade Promotion] From Deluxe Double To Premier Double (pool, fitness, sauna for 2 pax)

Premium bedding, down comforters, minibar, in-room safe

[Free Upgrade Promotion] From Deluxe Double To Premier Double (pool, fitness, sauna for 2 pax)

  • Sleeps 2
  • 1 Double Bed

View all photos for [Free Upgrade Promotion] From Superior Double To Deluxe Double

Premium bedding, down comforters, minibar, in-room safe

[Free Upgrade Promotion] From Superior Double To Deluxe Double

  • Sleeps 2
  • 1 Double Bed

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About this property

Lotte Hotel Busan

5-star Busan hotel, connected to a shopping center in Seomyeon
4 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool, and 2 bars/lounges are onsite.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

호텔 사우나 has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Lotte Hotel Busan features a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a casino, a children's pool, and a health club. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite parking is available (surcharge).

Lotte Hotel Busan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
La Seine - This buffet restaurant serves breakfast, lunch, and dinner.
Momoyama - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 52,000 for adults and KRW 28,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square feet of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 43 floors
  • Banquet hall
  • Built in 1997
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 60500.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 52000 for adults and KRW 28000 for children
  • Airport shuttle fee: KRW 60000 per room (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should note that the fitness facility is closed the 4th Wednesday of every month.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1316 out of 1829 reviews
Rating 8 - Good. 355 out of 1829 reviews
Rating 6 - Okay. 83 out of 1829 reviews
Rating 4 - Poor. 38 out of 1829 reviews
Rating 2 - Terrible. 37 out of 1829 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bakhtawer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is exceptional
Stayed 4 nights in Dec 2024

10/10 Excellent

Ki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Starlon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel and overall experience was very good. Staff was very kind and willing and ready to help. Even if we didn’t stop to asked question, if they saw us looking like we are loss, they come and ask. High end hotel and you will get the service as what you would expected from 5 star hotel and more. Also, expect to pay higher price at the restaurants. But, food was delicious, so it’s worth the price. I said “expensive” isn’t compared to here in the USA. If it was in the USA, I would expected to pay at least 2x if not more. I would definitely stay there again when I go back to BUSAN.
Stayed 5 nights in Nov 2024

10/10 Excellent

Soon Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Harveen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here at the Lotte Busan! Very convenient and central location, and the Metro is super accessible through the hotel itself. The service was also amazing. Would definitely recommend if you plan to be sightseeing around Busan!
Stayed 2 nights in Aug 2024

10/10 Excellent

sherresa

Stayed 4 nights in Nov 2024

10/10 Excellent

Bailey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful, nice rooms, great location close to lots of shopping, and the pool facilities were amazing. We only ate at the restaurant that served the pool but the burgers were delicious and definitely worth mentioning. We only had a quick stay but would definitely come back or check out another Lotte hotel elsewhere.
Stayed 1 night in Oct 2024

6/10 Okay

Kihan

Liked: Cleanliness, staff & service, room comfort
Shower head from the ceiling did not work in room 3021. Carpet in the room 3021 was bubbling and warped.
Stayed 1 night in Nov 2024

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel, excellent service, provided great coffee and tons of water. The view was amazing. Area is good for public transportation all around Busan.
Stayed 4 nights in Nov 2024

10/10 Excellent

ju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tomoki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Celeste Mei Gek

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to a lot of eating places and food court downstairs has many dining options and shopping.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cynthia

Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Wilson

Stayed 3 nights in Oct 2024

10/10 Excellent

CHOU, YU

Liked: Cleanliness, staff & service, property conditions & facilities
This is worth for your trip in Korea , we will come again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kanae, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wen qiu ebelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and near lots of eateries.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

AARON

Liked: Cleanliness, amenities
Stayed 4 nights in Oct 2024

2/10 Terrible

Robert

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
From the lobby and the building it appears like a great hotel. The staff is also professional. But when we got to our suite I was greatly disappointed in the old furniture and 80’s purple toilet and cracked tile. We will not stay here again.

10/10 Excellent

KEON WOONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hyun soo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Bruce

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Where the guest comes last
The hotel did nothing to find us a room that was ready; they stuck to their 3 p.m. check-in rule. We asked to speak to the front desk manager. He did nothing to help us. Upholding their rules supercedes helping the guest or making them comfortable. Conrad Hilton's mantra for his hotels was "be hospitable". This hotel should learn that lesson.
Stayed 3 nights in Oct 2024