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Lotte Hotel Busan

5.0 star property

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Photo gallery for Lotte Hotel Busan

Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, cabanas (surcharge)
Deluxe family twin room (free use of swimming pool for 2 people) | Premium bedding, down comforters, minibar, in-room safe
Junior Suite Double Room (Club Lounge Access Included) | Premium bedding, down comforters, minibar, in-room safe
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot Tub
  • Bar

Explore the area

Map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Seomyeon Street
    ‪3 min walk‬
  • Gwangalli Beach
    ‪8 min drive‬
  • Busan (PUS-Gimhae)
    ‪12 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Deluxe)

City view

Club Room, 1 King Bed (Deluxe)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Twin Room (Deluxe)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Double Room (Premier)

Premium bedding, down comforters, minibar, in-room safe

Club Double Room (Premier)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room (Deluxe)

City view

Family Twin Room (Deluxe)

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Twin

City view

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

Premium bedding, down comforters, minibar, in-room safe

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin

Premium bedding, down comforters, minibar, in-room safe

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin Room (Junior)

Premium bedding, down comforters, minibar, in-room safe

Family Twin Room (Junior)

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (Family)

Deluxe Twin Room (Family) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room (Family)

  • Sleeps 3
  • 1 Double Bed

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About this property

Lotte Hotel Busan

5-star Busan hotel, connected to a shopping center in Seomyeon
4 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool, and 2 bars/lounges are onsite.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

호텔 사우나 has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Lotte Hotel Busan features a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a casino, a children's pool, and a health club. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite parking is available (surcharge).

Lotte Hotel Busan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
La Seine - This buffet restaurant serves breakfast, lunch, and dinner.
Momoyama - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: KRW 67,000 for adults and KRW 35,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square feet of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 43 floors
  • Banquet hall
  • Built in 1997
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 60500.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 67000 for adults and KRW 35000 for children
  • Airport shuttle fee: KRW 60000 per room (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should note that the fitness facility is closed the 4th Wednesday of every month.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1386 out of 1926 reviews
Rating 8 - Good. 376 out of 1926 reviews
Rating 6 - Okay. 86 out of 1926 reviews
Rating 4 - Poor. 42 out of 1926 reviews
Rating 2 - Terrible. 36 out of 1926 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cheyanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorenged

Liked: Amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary K

Liked: Cleanliness, staff & service, property conditions & facilities
A centrally located hotel in the city of Busan - steps away from the Underground - with a very gracious, efficient staff always ready to provide an excellent experience for their guests. Room was spacious; comfortable beds, roomy storage, desk and seating area. Our room was well appointed with all necessary amenities. Did have a very minor issue with room safe and how to set the code (my lack of Korean!) but once operational instructions were found, it was soon very easy to set and use. Fresh robes, slippers, and fresh towels are available daily, but hotel is very concious of using ‘Green’ methods regarding housekeeping so that’s an added bonus. Loved the mind blowing choices for both the Breakfast Buffet and Lunch Buffet (served daily) with the entire exceptionally gracious ‘La Seine’ staff providing us with a great start to each day. An extra bonus while staying at the LOTTE BUSAN HOTEL was the underground Food Hall - with dozens of cafés, restaurants, dessert options, and shops. Luxury brands offered inside the LOTTE Department Store a couple floors above the Food Hall. We did not use the outdoor heated pool but saw many other guests enjoying it. Our 4 day stay in the LOTTE HOTEL BUSAN after having stayed at the LOTTE HOTEL SEOUL CITY for a full week - was the perfect place to finish off our 12 days in Korea!
Stayed 4 nights in Mar 2025

8/10 Good

crispin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent if looking to have a mall to shop in as it’s right next door. Only use the laundry service if staying multiple nights
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I don’t know how the hotel received 5 stars when there are not too many amenities or facilities. For examples, you only get two tea bags and two coffee capsules per day. Moreover, there are not many accessories in the washroom for your daily routines. In addition, I was surprised to see the body wash and shampoo bottles were only half-filled. The room we stayed in was outdated. There were water and mold stains on the wall and on the floor. Nevertheless, the price was not expensive. I guess you get what you paid for.
Stayed 4 nights in Feb 2025

10/10 Excellent

KEON WOONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

jiho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tsolmon

Stayed 5 nights in Feb 2025

10/10 Excellent

Alan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience in Busan

Really nice hotel in a great part of Busan. The service team was exceptional. Hotel itself was very well maintained and there were so many things to see and do around. The sauna was awesome- has both steam and dry, and a cold bath. The club floor lounge had a great selection of drinks and food. It was a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great shoppingm
Stayed 3 nights in Feb 2025

2/10 Terrible

Shyam

Disliked: Staff & service, amenities, property conditions & facilities
Room is old, stuffy with absolutely no airflow. Staff did nothing to help despite me notifying them multiple times at night that i can't breathe nor sleep in such a stuffy, dry room. Unable to sleep, I dragged myself through the next day. Rooms are very dated and motel-like. This is NOT a 5 star calibre establishment. The room is comparable to a best western and that isn't hyperbole.
Stayed 1 night in Feb 2025

10/10 Excellent

Cliff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good location. I am use to hard bed but I find it soft. That’s My personal opinion. Tax refund on room charges done at the hotel. Near to subway.
Stayed 4 nights in Feb 2025

10/10 Excellent

Graeme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Garrett

Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Yiu Cheung Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Is a very good area to stay very close to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Darren

Stayed 4 nights in Jan 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Shan Shan

Stayed 3 nights in Jan 2025

10/10 Excellent

Jurian

Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and great location. Central to everything and the metro entrance is below. Rooms were very clean with amazing views. The hotel is slightly older but everything they had provided were in pristine and new condition. Bed was comfortable if you like semi hard beds. I’d stay here again. Thank you!
Stayed 2 nights in Dec 2024