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The Grange Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grange Hotel

Terrace/patio
Property grounds
Lounge
Standard Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets
Staircase

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Spa
  • Bar
  • Breakfast available
  • Laundry
  • Pet friendly

Explore the area

Map
Barton Road, Thurston, Bury St Edmunds, England, IP31 3PQ
  • Pakenham Watermill
    9 min drive
  • Abbey Gardens
    10 min drive
  • The Athenaeum
    13 min drive
  • Bury St. Edmunds (BEQ-RAF Honington)
    15 min drive

Room options

Family Room (Single)

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin Room, Rear View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite Twin Room, Rear View

  • 360 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room (double)

Economy Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room (double)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Garden View

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (double)

Standard Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (double)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building (double)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Annex Building (double)

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Annex Building

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Annex Building

  • 108 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Large Double

Large Double | Desk, iron/ironing board, free WiFi, bed sheets

Large Double

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Rear View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Rear View

  • 360 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin Garden View

Junior Suite Twin Garden View | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite Twin Garden View

  • 360 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room (Four)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Four)

  • Sleeps 4
  • 2 Double Beds

View all photos for Log Cabin Double

Log Cabin Double | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Double

  • 232 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Log Cabin, Accessible Double

Log Cabin, Accessible Double | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin, Accessible Double

  • 232 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Twin

Large Twin | Desk, iron/ironing board, free WiFi, bed sheets

Large Twin

  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Log Cabin Twin

Log Cabin Twin | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Twin

  • 232 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Log Cabin Accessible Twin

Log Cabin Accessible Twin | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Accessible Twin

  • 232 sq ft
  • Sleeps 2
  • 2 Twin Beds

About this property

The Grange Hotel

3-star Bury St Edmunds hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities, and a garden are onsite. Housekeeping is available once per stay.
The Grange Hotel offers 18 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

This Bury St Edmunds hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers spa services, a terrace, and a garden. Complimentary uncovered self parking is available on site.

The Grange Hotel has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Restaurant and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant and Bar

Family friendly

  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 9:30 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 7.95 for children
  • Pet fee: GBP 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Grange Bury St Edmunds
Grange Hotel Bury St Edmunds
The Grange Hotel Hotel
The Grange Hotel Bury St Edmunds
The Grange Hotel Hotel Bury St Edmunds

The Grange Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 90 out of 283 reviews" "
Rating 8 - Good. 96 out of 283 reviews" "
Rating 6 - Okay. 55 out of 283 reviews" "
Rating 4 - Poor. 27 out of 283 reviews" "
Rating 2 - Terrible. 15 out of 283 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Credit card cloned
I believe my credit card was cloned here But hotel was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Stayed 1 night in Aug 2024

10/10 Excellent

Louiza, Houghton Conquest

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is beautiful inside and out. Gardens lovely and secluded. Staff excellent Sadly the plumbing in Rm 10 terrible and we had no water or able to shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Old Country House, that has seen better days. But.... clean, quiet, attentive staff.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Business traveler
Stayed 1 night in Jun 2024

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room 14 was in urgent need of updating. Carpets very old and marked, windows filthy and frames were rotten. Breakfast good and bed good
Stayed 3 nights in Aug 2024

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Staff & service
The hotel is down a very narrow road and satnav actually tried to direct me into a private residence entrance before reaching the hotel. Take care leaving or joining the main road the line of sight both ways is dangerously restricted. The staff were unfriendly, unwelcoming and sullen, giving the impression that they did not enjoy their jobs. I had booked a double room, which turned out to be a very small room, with a double bed pushed up against the wall on one side. The shower was so cramped I had to open the door to be able to spread my arms out to dry myself. The body wash tubes provided in the shower room were empty. Breakfast was not worth £13. The waitress was surly, it felt like she was doing me a huge favour taking my order and resented even being there. I got no response to my polite greeting. The tables were not preset, despite the fact that I had booked and paid for the meal the night before. So the waitress clattered and dumped items on the table setting it in front of me. I asked for some fruit and was given 3 thinly sliced strawberries arranged on a plate. I could not eat the scrambled egg it tasted like flour had been added and was not cooked properly. I enjoyed the toast which was nice and hot! Conclusion: I will not stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Beverley

Stayed 1 night in Aug 2024

8/10 Good

Riley

Stayed 2 nights in Jul 2024

2/10 Terrible

Adam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had no character or charm, breakfast was very low quality and the staff said two words to us and were not friendly or helpful at all. Would never recommend this place to anyone
Stayed 2 nights in Jul 2024

10/10 Excellent

BEN

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2024

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It as dated, tired, grubby and 20 years past its prime. Awful. Would not go again. Property needs considerable investment and renovation.
Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort
Average
Hotel looked lovely from outside. Room was a bit dated, needed an update. Breakfast was nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our 1 night stay.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Couple
Although the owners were welcoming and the food good,we were disappointed with the state of the hotel. The photos of rooms on the website were very misleading. The seals on the double glazing on the wndows in our room were broken so the windows were all misty. The bath was very slippy and although a nonslip mat was provided it did not help.
Stayed 3 nights in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Wonderful hosts. Quiet country inn. Adorable.
Stayed 2 nights in Jul 2024

6/10 Okay

Rachel

Traveled with partner
Liked: Staff & service
We stayed in one of the Cabins - really pleasant to sit outside and have a drink looking at the gardens. Someone had so obviously been smoking inside there though, the smell of stale tobacco hit us as soon as we got in. The decor is tired and a bit sparse in there but overall we did enjoy it! Staff are great and it’s lovely and quiet.
Stayed 1 night in Jul 2024

8/10 Good

Antony

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024