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Heritage Grange At Thurston

3.0 star property

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Photo gallery for Heritage Grange At Thurston

Terrace/patio
Staircase
Standard Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets
Lounge
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Bar
  • Laundry

Explore the area

Map
Barton Road, Thurston, Bury St Edmunds, England, IP31 3PQ
  • The Apex
    ‪11 min drive‬
  • Bury St Edmunds Abbey
    ‪11 min drive‬
  • Greene King Brewery
    ‪13 min drive‬
  • Cambridge (CBG)
    ‪37 min drive‬

Room options

Family Room (Single)

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin Room, Rear View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite Twin Room, Rear View

  • 360 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room (double)

Economy Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room (double)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Garden View

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (double)

Standard Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (double)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building (double)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Annex Building (double)

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Annex Building

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Annex Building

  • 108 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Large Double

Large Double | Desk, iron/ironing board, free WiFi, bed sheets

Large Double

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Rear View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Rear View

  • 360 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin Garden View

Junior Suite Twin Garden View | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite Twin Garden View

  • 360 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room (Four)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Four)

  • Sleeps 4
  • 2 Double Beds

View all photos for Log Cabin Double

Log Cabin Double | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Double

  • 232 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Log Cabin, Accessible Double

Log Cabin, Accessible Double | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin, Accessible Double

  • 232 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Twin

Large Twin | Desk, iron/ironing board, free WiFi, bed sheets

Large Twin

  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Log Cabin Twin

Log Cabin Twin | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Twin

  • 232 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Log Cabin Accessible Twin

Log Cabin Accessible Twin | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Accessible Twin

  • 232 sq ft
  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, (968)
The price is $131
per night
$157 total
includes taxes & fees
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About this property

Heritage Grange At Thurston

3-star Bury St Edmunds hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities, and a garden are onsite. Housekeeping is available once per stay.
Heritage Grange At Thurston offers 18 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

This Bury St Edmunds hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers spa services, a terrace, and a garden. Complimentary uncovered self parking is available on site.

Heritage Grange At Thurston has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Restaurant and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant and Bar

Family friendly

  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 9:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 7.95 for children
  • Pet fee: GBP 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Grange Bury St Edmunds
Grange Hotel Bury St Edmunds
The Grange Hotel
Heritage Grange At Thurston Hotel
Heritage Grange At Thurston Bury St Edmunds
Heritage Grange At Thurston Hotel Bury St Edmunds

Heritage Grange At Thurston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 96 out of 300 reviews
Rating 8 - Good. 102 out of 300 reviews
Rating 6 - Okay. 59 out of 300 reviews
Rating 4 - Poor. 27 out of 300 reviews
Rating 2 - Terrible. 16 out of 300 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet secluded gem of a place. Nothing too much trouble for the lovely couple running the Grange for the past 18 years. Facilities wise bed was super comfy, room clean, the generous sized bathroom needs a bit of a revamp but doesn't affect use (shower screen and windows). Food was delish and homecooked. A relaxing atmosphere and a peaceful 3 night stay.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place run by a lovely couple. The only complaint was the shower had very bad water pressure but it’s an old place, so you expect such. It had a bath, so you can just plan on doing that if you want a better experience.
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service

Superb location

Only stayed one night, as just passing through. Super friendly staff (who turned out to be the owners) Excellent food! Easy parking, off the main road. Lovely and quiet. Stunning property. Superb location. Stayed in the annex, which was ok, but a bit tired.....
Stayed 1 night in Jan 2025

6/10 Okay

Shirley

Business traveler
Disliked: Property conditions & facilities
This hotel was ok, but needs quite a lot of TLC! The rooms are looking very tired, and there was quite a major leak in the roof when I stayed. The food options in the dining room were good though, and the staff were friendly (when you could find someone!).
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Traveled with family
Stayed 2 nights in Dec 2024

6/10 Okay

Paul

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for business trips in the area

I stay here regularly when on business in the area and I’m never disappointed. Great building with loads of character, a variety of comfortable rooms, friendly staff and great food. What’s not to like ?
Stayed 1 night in Sep 2024

8/10 Good

stephen john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Margaret

Stayed 1 night in Oct 2024

2/10 Terrible

Ciaran

Business traveler
Disliked: Amenities
Sadly despite informing Hotel of arriving late I was refused my booking, In a hurry I forgot my cards & the attitude of staff was Utterly Unbelievable, I am a respectable lady of senior years also diabetic. Only visiting to lecture at nearby college next day. I asked if he would phone my husband to confirm bank details were same as booking. 3 hours drive from home late on a wet night I was forced to sleep in my car with only a jacket for bedding, Utterly Disgusted & considering Trading standards etc
Stayed 1 night in Oct 2024

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. The view from the lodge is great and staff are wonderful. My only issue this visit was the lack of light in the car park. We arrived in the dark and couldn’t really see to get luggage out of the car and needed to use a torch to get to our room, which was in an lodge (by choice) and not part of the main building. Other than that it was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and quiet. No fuss.
Stayed 1 night in Sep 2024

8/10 Good

S C

Liked: Cleanliness, staff & service, room comfort

A comfortable stay for reasonable price

We stayed for just one night. Booked as an emergency on a budget and weren't disappointed. The room, although quite small, was clean, had a comfortable bed, a little bathroom and all the usual basics, ie tv, coffee making facilities with a nice selection and even a microwave. The location is very quiet, so we had a good night's sleep. Can't comment on bar and restaurant as we didn't have breakfast or dinner there, but opted for a pub 1mile down the road. Will stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Arron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place overall
Stayed 1 night in Jul 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Credit card cloned

I believe my credit card was cloned here But hotel was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Stayed 1 night in Aug 2024

10/10 Excellent

Louiza, Houghton Conquest

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is beautiful inside and out. Gardens lovely and secluded. Staff excellent Sadly the plumbing in Rm 10 terrible and we had no water or able to shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Old Country House, that has seen better days. But.... clean, quiet, attentive staff.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Business traveler
Stayed 1 night in Jun 2024

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room 14 was in urgent need of updating. Carpets very old and marked, windows filthy and frames were rotten. Breakfast good and bed good
Stayed 3 nights in Aug 2024