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Ravenwood Hall Hotel

3.0 star property

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Photo gallery for Ravenwood Hall Hotel

Exterior
Terrace/patio
Free daily full breakfast
Property grounds
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
Rougham, Bury St Edmunds, England, IP30 9JA
  • Greene King Brewery
    ‪5 min drive‬
  • Bury St Edmunds Abbey
    ‪6 min drive‬
  • The Apex
    ‪7 min drive‬
  • Cambridge (CBG)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Garden View

Standard Room, 1 Double Bed, Garden View | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Garden View

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Ravenwood Hall Hotel

3-star Bury St Edmunds hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a library.
Ravenwood Hall Hotel offers 14 accommodations with coffee/tea makers and slippers. Beds feature premium bedding. This Bury St Edmunds hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace. Onsite self parking is complimentary.

Ravenwood Hall Hotel is a smoke-free property.

A complimentary full breakfast is served on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:30 AM and 10:00 AM.
Ravenwood Hall Hotel has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 9:30 AM on weekdays and 8:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 37.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00
  • Rollaway bed fee: GBP 37.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Ravenwood Hall
Ravenwood Hall Bury St Edmunds
Ravenwood Hall Hotel
Ravenwood Hall Hotel Bury St Edmunds
Ravenwood Hotel
Ravenwood Hall Hotel Bury St Edmunds
Ravenwood Hall Bury St Edmunds
Ravenwood Hall
Hotel Ravenwood Hall Hotel Bury St Edmunds
Bury St Edmunds Ravenwood Hall Hotel Hotel
Hotel Ravenwood Hall Hotel
Ravenwood Hall Bury St Edmunds
Ravenwood Hall Hotel Hotel
Ravenwood Hall Hotel Bury St Edmunds
Ravenwood Hall Hotel Hotel Bury St Edmunds

Ravenwood Hall Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 57 reviews
Rating 8 - Good. 18 out of 57 reviews
Rating 6 - Okay. 6 out of 57 reviews
Rating 4 - Poor. 5 out of 57 reviews
Rating 2 - Terrible. 5 out of 57 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hans

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

2/10 Terrible

Mechelle Tumber

Stayed 1 night in Jul 2021

2/10 Terrible

Gillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room cleanliness

Foisty room, stained carpet, tired decore
Stained carpet
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Dated, tired & dirty

Great location for weddings at Blackthorpe Barn Food is good, staff were friendly... ...but room was musty, mouldy & dirty. The room smelled musty & damp. Throw on the bottom of bed was stained. The curtains were mouldy on the linings. The shower curtain was black with mould. There were huge cobwebs in the bathroom. This hotel was shabby but definitely not chic!
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

We stayed at Ravenwood Hall Hotel as we were attending a wedding. The building and grounds are lovely, but unfortunately the room was very disappointing. Cleanliness was poor, with stained carpets. Poor lighting, awful shower. There was also a very damp smell. And the soundproof from other rooms was non existent. On the positive side. Breakfast was good and our evening meal was acceptable.
Stayed 2 nights in Jun 2021

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased

We had an excellent 3 night stay at this traditional country hotel. Great welcome, good service, and a heated pool. Lovely.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in own grounds

Lovely hotel in its own grounds, with chickens, and other animals in the grounds. Just south of Bury St Edmunds close to the A14 exit, but the traffic noise was not noticeable.
Stayed 2 nights in Jun 2021

10/10 Excellent

DarylDeadman, Clacton-on-Sea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning the whole time we was there the service was brilliant, the food was beautiful by far the best meal we’ve ever had & the rooms where lovely and qwerky.. The hotel is full of Victorian history and because it was mine and my wife’s anniversary was perfect for what we needed..... will be returning
Stayed 1 night in Aug 2020

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

2/10 Terrible

Stacey

Stayed 1 night in May 2020

6/10 Okay

David

Stayed 2 nights in May 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Euan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
While the staff are very nice, this hotel is very tired. The room carpets and shower curtains are dirty and a redecoration is required. The breakfast was very poor. The bacon was limp as if threatened by a match, the American pancakes (arriving in the singular) were presented as a huge frisbee of tough batter, the coffee was weak, dirty water closer to tea. I would say it is overpriced. I have experienced much better quality for this price elsewhere.
Stayed 1 night in Feb 2020

6/10 Okay

Patrick

Stayed 1 night in Feb 2020

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service

Outhouse

I was in the out house area, the room above was occupied and there was lots of creaking and bed bumping
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Ravenwood a couple of times now. Both rooms I have stayed in have been beautifully decorated, and definitely complement the history of the place without being twee . The food is absolutely exquisite- I ve not been disappointed and the atmosphere of the dining rooms is welcoming and cosy. Just a note for those of you who have early starts, Reception is not manned between certain times - I found out that it's not until 8 am on the weekends when I needed to check out at 7am. It is a beautiful venue and on the whole , staff are as welcoming as the environment is. I hope to plan several more visits in the near future .
Stayed 1 night in Feb 2020

8/10 Good

Seed Environmental

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay.

Lovely surroundings with very friendly and helpful staff made my stay a very unique and happy one.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming

Very comfortable
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ravenwood Hall is aesthetically a beautiful and attractive venue . The instant tranquility hits you as you travel up the curving drive and the age of the building and its history make it a cosy and nostalgic setting. The staff are welcoming and friendly and tolerated some very pretentious guests with big smiles and the patience of saints. My room was very pretty, if in need of a little TLC ( slight peeling of wallpaper in a few corners) and it was charming and with equally pretty tea and coffee making facilities and a generous bathroom. The bed was a raised 4 poster bed so although I am fair from the princessy type I relished the luxury of having to climb into it and I had a wonderful night's sleep. Parts of the grounds are in need of some more flourishes of roses but that's me being ridiculously picky. Dinner was genuinely exquisite and I tried very hard to resist the urge to scrape the last bits of sauce off my dishes. The Dining room was another unique and atmospheric experience in itself - truly lovely . Would happily return several times in the future without any doubt .
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service
Room comfortable but curtains although look nice when open did not close to keep light out unless you held them in place with something, in our case an arm chair for one and the dressing table mirror for the other. At diner we were served mouldy focaccia bread with the soup, it was changed for some very fresh bread but things like that should not happen and it was a shame as the rest of the meal was very tasty . In the morning we had ordered a paper, which is not included in the £120 a night price ! was not delivered as they forgot to order it. I got the impression that even though it is on the check in form it is not a proper service as on the next morning the reception girl had to buy it on her way to work. When i worked in a hotel we rang the order to a newsagent and they delivered. The breakfast on the Saturday morning was much better, Ryan was excellent but on the previous morning as i didn't order porridge or a different starter nothing was offered for me to have while i waited for my cooked breakfast, i sat there for 45 minutes with just coffee, the staff were very scarcely in the area where we were so unable to catch someone's attention, very,very bad service. It could be a lovely hotel as in beautiful grounds but it just lacks leadership and direction. Would not recommend and would not stay there again.
Stayed 2 nights in Sep 2019

8/10 Good

Garth

Stayed 2 nights in Sep 2019