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Dragonfly Hotel Bury St Edmunds

3.0 star property

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Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Exterior
Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets
Bar (on property)
Lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
$122
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Symonds Road, Bury St Edmunds, England, IP32 7DZ
  • St Edmundsbury Cathedral
    ‪19 min walk‬
  • Greene King Brewery
    ‪2 min drive‬
  • The Apex
    ‪3 min drive‬
  • Cambridge (CBG)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(33 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Dragonfly Hotel Bury St Edmunds

3-star Bury St Edmunds hotel close to St Edmundsbury Cathedral
A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a garden.
Dragonfly Hotel Bury St Edmunds offers 76 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a garden, a picnic area, and express check-out. Onsite self parking is complimentary.

Dragonfly Hotel Bury St Edmunds is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
The Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 996 reviews
Rating 8 - Good. 394 out of 996 reviews
Rating 6 - Okay. 191 out of 996 reviews
Rating 4 - Poor. 92 out of 996 reviews
Rating 2 - Terrible. 48 out of 996 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Graham

Overall initial impression was good, Ordered for evening meal and waited an hour for the food although the restaurant wasn't busy. Breakfast both mornings seemed to have one waitress rushing everywhere, people waiting for buffet to be refilled, sausages, bacon , hash browns orange juice etc all brought by this single waitress. Our room wasn't serviced after tbe first night, so wehad get coffee, milk from reception. We paid as much for our stay here as other hotels, where the service in the rooms and restaurant was spot on. I hope this is a one off.
Stayed 2 nights in May 2025

8/10 Good

Niki

Liked: Cleanliness, staff & service, room comfort

Ok stay at the Dragonfly

Lovely hotel, just the room had no main light so it was a bit dark, also the shower was nice apart for the temperature control, it was either cold or hot just couldn’t get a happy medium. Breakfast the next morning was really good.
Stayed 1 night in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 2 nights in May 2025

6/10 Okay

Dave

Business traveler
Liked: Cleanliness, property conditions & facilities

Average

Pros Friendly staff Clean room Good free car park inc EV charging Cons Room quite small, window small so not much light Restaurant menu very basic, usual burgers, pizza , fish n chips etc Didn’t look appealing so I ate elsewhere Breakfast was very basic, not much choice , no pastries and only one 2 slice toaster for the whole restaurant! This caused a back log and long wait. On check out, no ‘how was your room ? Questions, just thanks and goodbye which I get a lot in the hotels I stay in Not sure I would stay again, was just average
Stayed 1 night in May 2025

8/10 Good

Jacqueline, SEVENOAKS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. Bathroom very clean. Carpet had a couple of sticky spots. Breakfast was excellent. The grass verges were littered with plastic bottles and old food wrappings. It was a bit windy and could possibly have come from full bins.
Stayed 1 night in May 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Meghan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Meghan

Business traveler
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay in a comfortable clean hotel

Well presented hotel with friendly staff, clean and comfortable rooms. very good selection at breakfast - ideal for a short stay.
Stayed 1 night in Mar 2025

8/10 Good

Vrbo

Stayed 2 nights in Mar 2025

6/10 Okay

Damien

Business traveler
Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Paul, Abbotsford

,
Stayed 1 night in Dec 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying there
Stayed 6 nights in Jan 2025

6/10 Okay

Matthew

Traveled with family
Disliked: Property conditions & facilities

Ok

Ok. Outside Bury. Yo get what you pay for
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dragonfly Hotel

Lovely friendly hotel. Ideal for what we wanted. Would definitely recommend
Stayed 1 night in Dec 2024

6/10 Okay

Jane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Could have been a lot cleaner. Marks on sofa bed and smell of room all could be improved. Staff were great and very professional.
Stayed 1 night in Dec 2024

4/10 Poor

JOHN

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Disabled WC is not suitable for disabled persons. Ran out of selected food ordered & room cold
Stayed 2 nights in Dec 2024

6/10 Okay

Kim

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was a bit unfriendly. Shower had mouldy seals. Lights in room ceiling was out. Heater wasn't working so had to use fan heater. Was noisy. Shame because it was nice and quiet other than that, despite the strong smell of drugs...room 322
Stayed 1 night in Dec 2024

8/10 Good

ketan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonable and easily accessible.
Stayed 1 night in Dec 2024