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Charm Motel & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charm Motel & Suites

Room, 1 King Bed | Premium bedding, desk, iron/ironing board, free WiFi
2 Bedroom Suite with Jetted Tub | Premium bedding, desk, iron/ironing board, free WiFi
2 Bedroom Suite with Jetted Tub | Premium bedding, desk, iron/ironing board, free WiFi
2 Bedroom Suite with Jetted Tub | Premium bedding, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
37371 California 299, Burney, CA, 96013
  • McArthur-Burney Falls Memorial State Park
    18 min drive
  • Pit River
    20 min drive
  • Lassen Volcanic National Park
    56 min drive

Room options

View all photos for 2 Bedroom Suite with Jetted Tub

2 Bedroom Suite with Jetted Tub | Premium bedding, desk, iron/ironing board, free WiFi

2 Bedroom Suite with Jetted Tub

  • 1152 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds

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About this property

Charm Motel & Suites

Burney motel with free in-room WiFi
Laundry facilities, free newspapers, and a garden are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite.
Charm Motel & Suites offers 41 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Burney motel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Charm Motel & Suites features barbecue grills, a vending machine, and a garden. Public areas are equipped with complimentary wireless Internet access. This Burney motel also offers a picnic area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Charm Motel & Suites has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 6 AM - 10 PM
The check-in location differs from the property location; go to: [Burney Falls Lodging office between Green Gables and Charm Motel]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Charm Motel Burney
Charm Motel
Charm Burney
Charm Motel & Suites Motel
Charm Motel & Suites Burney
Charm Motel & Suites Motel Burney

Charm Motel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 82 out of 243 reviews" "
Rating 8 - Good. 91 out of 243 reviews" "
Rating 6 - Okay. 42 out of 243 reviews" "
Rating 4 - Poor. 19 out of 243 reviews" "
Rating 2 - Terrible. 9 out of 243 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and accomodating. Definitely will stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

jeff

Business traveler
It was fun and comfy
Stayed 1 night in Jul 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 2 nights in Jul 2024

8/10 Good

Qing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty good.
Stayed 1 night in Jul 2024

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean little hotel. Right in the middle of Burney. Chinese Restaurant right next door is delicious!! Would stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been a great experience, but the first night we were put in a downstairs unit. Bear in mind that the floors are linoleum. The upstairs guests decided to come in about the time we were going to bed, and proceeded to stomp around and drag things around for the next couple of hours. After it finally stopped, we thought we might get a little sleep by sleeping in the next morning, but they got up at 5:45am and it started all over again. Fortunately, the front desk clerk moved us to a unit with a kitchen with no upstairs because she said the guests upstairs were there again the next night. Also, no in room coffee or continental breakfast so bring your own.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ysaura

Stayed 1 night in Jun 2024

10/10 Excellent

Jack

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room we had, the Service by Front Desk was awesome! They care about their guests. We walked to the Blackberry Diner where the Service, Food and atmosphere was such a memorable experience! We had a special for the day “Pumpkin Pancakes” and it was delicious! I’d go back and definitely stay here again! The best motel in town in my experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Decent place
Motel was very clean staff was nice. Parking was a bit crazy due to the large number of big work trucks that took over more than one space. Everything was well maintained. My only complaint is that the bed was one of the worst ones I’ve ever slept on. If you like a harder bouncy bed than it will be no problem.
Stayed 2 nights in May 2024

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Toilet ought to be upgraded to higher and elongated seat. Bed was just so-so; several more pillows would have been nice vs just 3 for a king.
Stayed 2 nights in May 2024

8/10 Good

BETH

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and clean. Popular with out of the area contractors.
Stayed 4 nights in May 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Frank

Traveled with partner
Probably with location was OK but very limited staff. We did have to change rooms because the first one smell like cigarette smoke. But they were able to do that for us.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2023

4/10 Poor

Erin

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I am not sure how to rate this. It was very clean and even smelled of bleach so I was very happy until the next morning when I lifted a paper off the dresser there was a cockroach. Then I saw another. Super bummed because it was a really nice place to stay.
Stayed 2 nights in Oct 2023

6/10 Okay

Pamela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Ginger

Liked: Staff & service, property conditions & facilities
the walls are paper thin and you can hear everything from other rooms. other guest were drunk and loud. Staff is great and rooms are decent. other than the noise.
Stayed 2 nights in Sep 2023

8/10 Good

Patricia A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Brittney

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Barbara

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There wasn't any functional AC in the room, not even a fan. It was almost 100 degrees outside and the room was stifling. The shower was so tiny I could barely use it and I'm not a big person. There were a ton of little bugs that also appeared on the night stand overnight as well (no not bedbugs). It was horrifying to wake up to. I was not expecting a 4 star hotel by any means, but I was expecting some minimum standards to be met...
Stayed 1 night in Aug 2023

6/10 Okay

Lesley

Traveled with group, Traveled with family
Disliked: Amenities
the room is to hot and AC to noise.
Stayed 1 night in Jul 2023