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Smart Suites, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smart Suites, Ascend Hotel Collection

Individually furnished, desk, laptop workspace, blackout drapes
Fireplace
Library
Individually furnished, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking included
  • Free WiFi

Explore the area

Map
1700 Shelburne Rd, South Burlington, VT, 05403
  • Magic Hat Brewery
    5 min walk
  • Pauline's Cafe' & Restaurant
    6 min walk
  • Burlington Transit Center Bus Station
    8 min drive
  • Burlington, VT (BTV-Burlington Intl.)
    8 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Individually furnished, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Exterior

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Parking included
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The price is $121
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includes taxes & fees
Jan 10 - Jan 11
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About this property

Smart Suites, Ascend Hotel Collection

South Burlington hotel close to Lake Champlain
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Smart Suites, Ascend Hotel Collection offers 81 accommodations with complimentary bottled water and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves.

This South Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Smart Suites, Ascend Hotel Collection is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's games
  • Free crib
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.0 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.0 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smart Suites Hotel South Burlington
Smart Suites South Burlington
Smart Suites
Smart Hotel South Burlington
Smart Suites
Smart Suites, Ascend Hotel Collection Hotel
Smart Suites, Ascend Hotel Collection South Burlington
Smart Suites, Ascend Hotel Collection Hotel South Burlington

Smart Suites, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1002 reviews" "
Rating 8 - Good. 321 out of 1002 reviews" "
Rating 6 - Okay. 92 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ronni

Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable stay!
Our room was clean and neat. The staff was courteous, friendly, and helpful. It couldn’t have been any better. Very thankful.
Stayed 2 nights in Sep 2024

6/10 Okay

Keith

Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
My brother stayed here for a week. He was comfortable. The kitchen was great, so he didnt have to eat out everyday!
Stayed 5 nights in Aug 2024

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never being to South Burlington and knowing the area I chose a hotel just outside of Burlington as the rates are lower. Never expecting groups of people to be outside talking loudly when I arrived just after 10pm and someone’s laundry hanging on the post fence. The bathroom of the king suite not only was not clean there were random hairs throughout the bathroom toilet room and jetted tub room. Needless to say I will never stay here again especially after seeing a very big roach scurrying across the area in front of the sofa. Left early because of that! Absolutely horrendous!
Stayed 2 nights in Sep 2024

4/10 Poor

Judy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in the young man was very nice. The room I asked for was supposed to bed nonsmoking and king bed. I got a room smell HORRIBLE of smoke and it had a queen bed, I know cause I have a king at home. The remote to the TV had no back and when I picked it up my hand stuck to it. The front of the bathroom vanity had, what appeared to be, toothpaste residue on it from previous guests. There was a yellow chair in the room full of stains that looked like there were no attempts to clean it. On the floor entering into the bathroom area there’s a huge orange/red stain on the carpet. I get it if there are renovations going on but cleaning well goes a long ways. Don’t rent out rooms that are falsely advertised. We paid good money for this room and by the time we got to the room at 8:pm it was too late to reserve another one else where. This was stated to be a 8.6 rating, I DONT THINK SO.
Stayed 1 night in Sep 2024

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dark, gloomy and furnishing were worn out. Didn’t want to touch anything. Have uploaded pictures. Would never stay here again.
Worn couch
Worn chair
Frayed carpet
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Traveled with family
Liked: Property conditions & facilities
—
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty halls. Smelled horroble, unsecured doors
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Cleanliness
Hallways were extremely smelly and dirty. The putside doors didnt lock. There is a drug ring slinging behind the place
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Front desk clerks were great. Room was very clean…thank you
Stayed 1 night in Aug 2024

6/10 Okay

Russell

Traveled with family
Liked: Staff & service
This hotel is fine, but at the price-point, I would hope for better. I don't necessarily blame the property, but the market in general. That may not be fair to the property, which again is fine. But spending nearly $400 a night for a hotel that was dated and had a funky smell in the common areas, is just wrong. Not sure there is any fix, and this is the price to pay to stay in the area, but the value proposition is not there.
Stayed 1 night in Aug 2024

6/10 Okay

M R

Traveled with family
Liked: Staff & service
Room seemed musty and damp. Has the filter been cleaned in the AC? Kept windows open for fresh air. People living there played their music too loud.
Stayed 1 night in Aug 2024

2/10 Terrible

Mary E.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived at this hotel for an overnight stay with two pair of sneakers and left with one pair. Knew I had brought two pairs, but waited to get home, after traveling for a month, to confirm that my sneakers had been stolen from my bag in the hotel room. BRAND NEW Brooks sneakers. Back in Burlington, I stopped by the hotel to let them know they have a thief on their staff. Representative at desk told me someone would contact me (it seemed they wanted to look somewhere for my sneakers, even though I explained that the sneakers were most definitely stolen…I had already asked for a key to re-enter the room the morning I checked out-when I got to my car and realized one pair of sneakers was missing.) I will NEVER use this hotel again. Hopefully whoever stole my sneakers is getting good use from them. Perhaps I'm lucky that something more valuable wasn't stolen, but it's disconcerting that Delta has no response to the fact that I was a target of a thief on their staff. 1028 characters
Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Traveled with family
Liked: Cleanliness, staff & service
It was convenient to shopping, food, ect. It wasn't worth the money I spent
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay again
We only stayed one night. Bed was not comfortable and there were bugs in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍👍
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The room assigned to us was dirty. Cigarette ash on windowsill, crumbs on nightstand, ugly stained chair, and ripped up furniture. The front desk changed our room, and it was a tad better, but the furniture was so filthy and ripped up by dogs, I had to put a sheet on the chair to sit. I will never stay here again. And had to pay $280 per night.
Stayed 2 nights in Aug 2024

6/10 Okay

Darcy

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff was great and friendly but the room they put me in was not clean my bed sheet had dried blood stain on it and the jetted tub had staines in it and was dirty. And the Jett’s would not work and a cubbies door would not close it stayed cracked open. I was affected by the storm and had to stay in a hotel room over night. I had no power at home.
Stayed 1 night in Aug 2024

4/10 Poor

Philip

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was not very clean. The towels in the rooms had dirt on them. The corridors had a bad smell, maybe from old carpets. No air conditioning in the living room, only in the bedroom. The temperature in the living room was 80F. The breakfast was good. Parking was plenty. The area was safe. Very pricey given the above property quality.
Stayed 1 night in Aug 2024

8/10 Good

Barbie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
room needs reno
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The Room smelled really moldy and there was no exhaust fan in the bathroom.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy L

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pretty good
Comfortable bed. Foldout sofa was adequate. Pillows were needed night 1 but unavailable according to front desk. Very nice staff. Dog friendly but had to pay 50$ per night. Lots of restaurants in the area. Close to highway. Breakfast was lackluster. I would book this place again.
Stayed 2 nights in Aug 2024