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NH Collection Palacio de Burgos

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Collection Palacio de Burgos

Lobby
Meeting facility
Exterior
Daily buffet breakfast (EUR 20.80 per person)
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Arco de Santa Maria
    3 min walk
  • Telepizza
    3 min walk
  • Burgos (XJU-Burgos Bus Station)
    4 min walk
  • Burgos (RGS-Villafria)
    9 min drive

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, River View

Superior Room, River View | Minibar, in-room safe, desk, blackout drapes

Superior Room, River View

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

AC Hotel Burgos by Marriott

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (643)
The price is $84
per night
$92 total
includes taxes & fees
Jan 9 - Jan 10
AC Hotel Burgos by Marriott

About this property

NH Collection Palacio de Burgos

4-star Burgos hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, 24-hour room service, and conference space. Housekeeping is available on request.
NH Collection Palacio de Burgos offers 110 accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 5 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 495 square feet (46 square meters) include conference space. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and laundry facilities. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

NH Collection Palacio de Burgos is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Rincon de la Merced - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 19.90 per day)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20.80 for adults and EUR 10.40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.80 for adults and EUR 10.40 for children
  • Covered self parking fee: EUR 19.90 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

NH Collection Palacio de Burgos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 480 out of 737 reviews" "
Rating 8 - Good. 193 out of 737 reviews" "
Rating 6 - Okay. 36 out of 737 reviews" "
Rating 4 - Poor. 15 out of 737 reviews" "
Rating 2 - Terrible. 13 out of 737 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Valeria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful building attached to a church with cloisters. Good size room but too dark, poor illumination. Nice sized bathroom. We didn't had breakfast there, the price of it was too high for the area since you can get a very good breakfast steps away for a third of that amount and even less.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, great location with carpark which also had an EV charger. Staff very friendly hotel clean. Excellent breakfast. I would highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Richard

Booked my stay for the wrong date. Immediately realised and asked them if i could change it which they refused. Completely my fault but the lack of flexibility means no more stays at NH Hotels for me.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff too. I will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if travelling with a dog. Lovely hotel and staff. All old city 5 minutes walk.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

stuart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. The entire building has a great smell. Staff was welcoming and kind. Breakfast was superb. NH chain is excellent . Going to Bilbao NH next, September3rd. Celebrating our 50th wedding anniversary. Thank you for making it memorable.
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Stayed 1 night in Aug 2024

10/10 Excellent

Tricia

Stayed 1 night in Jul 2024

10/10 Excellent

Maria Teresa

Stayed 1 night in Jul 2024

10/10 Excellent

Gretell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and the staff is wonderful as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location for visiting the highlights of Burgos and close to the bus station. Brekfast was good.
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Stayed 1 night in Jun 2024

10/10 Excellent

VICTOR R, HOLLYWOOD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its Location.
Stayed 3 nights in Jun 2024

10/10 Excellent

VICTOR R, HOLLYWOOD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION AND STAFF. EXCELLENT ON BOTH COUNTS.
Stayed 1 night in Jun 2024

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Luis, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a recycled palace
Stayed 2 nights in Jun 2024

10/10 Excellent

Julian Leon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very nice people
Stayed 1 night in May 2024

6/10 Okay

Karla

Liked: Cleanliness, amenities
The room they gave me had a very very dated bathroom broken tile a piece of the toilet broken as well. It was definitely in need of renovation. The bedroom as ok.
Stayed 1 night in May 2024