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Scarlett Guesthouse Hotel Resorts

3.5 star property

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Photo gallery for Scarlett Guesthouse Hotel Resorts

Beach/ocean view
View from property
Point of interest
Children's play area - indoor
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Room service
  • Housekeeping
  • Bar
  • Pool

Explore the area

Map
9 Miles Bull Bay, Bull Bay, Saint Andrew
  • Wickie Wackie Beach
    ‪3 min drive‬
  • Bob Marley Museum
    ‪23 min drive‬
  • University of the West Indies
    ‪28 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪15 min drive‬

Room options

View all photos for Basic Double Room

Dining tables

Basic Double Room

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room, Balcony

Dining tables

Comfort Single Room, Balcony

  • 200 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room Single Use, 1 Queen Bed, Mountain View, Executive Level

Dining tables

Basic Double Room Single Use, 1 Queen Bed, Mountain View, Executive Level

  • 300 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, Corner

Dining tables

Standard Single Room, Corner

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, Pool Access

Dining tables

Apartment, Pool Access

  • 205 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Single Room, 1 Queen Bed

Dining tables

Elite Single Room, 1 Queen Bed

  • 196 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use, Pool Access

Dining tables

Comfort Double Room Single Use, Pool Access

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Scarlett Guesthouse Hotel Resorts

3.5-star Bull Bay hotel close to Wickie Wackie Beach
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Scarlett Guesthouse Hotel Resorts offers 14 air-conditioned accommodations with complimentary bottled water and shared/communal kitchens. These individually furnished accommodations include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Scarlett Guesthouse Hotel Resorts are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This hot springs hotel also offers an indoor pool, a rooftop terrace, and barbecue grills. Concierge services and wedding services can be provided. Complimentary self parking and valet parking are available on site. Guests can use the indoor pool at a partner property.

Scarlett Guesthouse Hotel Resorts has designated areas for smoking.

Scarlett Guesthouse Hotel Resorts has a restaurant on site.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Scarlett Guesthouse Hotel Resorts are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 3 floors
  • Built in 2018
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service
  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges USD 10.00 for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40.00 per person (one-way)
  • A kitchen/kitchenette is available for an additional fee
  • Credit card charges are subject to a surcharge of USD 10.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay, GCash, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

SCARLETT GUESTHOUSE HOTEL RESORTS Bull Bay
SCARLETT GUESTHOUSE RESORTS Bull Bay
SCARLETT GUESTHOUSE RESORTS
Scarlett Resorts Bull Bay
SCARLETT GUESTHOUSE HOTEL RESORTS Hotel
SCARLETT GUESTHOUSE HOTEL RESORTS Bull Bay
SCARLETT GUESTHOUSE HOTEL RESORTS Hotel Bull Bay

Scarlett Guesthouse Hotel Resorts Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 81 reviews
Rating 8 - Good. 16 out of 81 reviews
Rating 6 - Okay. 8 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 14 out of 81 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dahlia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

2/10 Terrible

Gayon

Disliked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
The host, Richard was quick to answer the phone and address any concerns. He works hard to ensure we are comfortable. Walking distance to the beach, 20 minutes ti the airport. One of the best experiences ever.
Stayed 2 nights in May 2023

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is pretty amazing i very much enjoyed my stay
Stayed 1 night in Apr 2023

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The manager was attentive to messages and feedback. He was very pleasant to talk to and very reasonable throughout my stay when I made any requests. Be aware that there is a rooftop bar so there may be some nights where there is loud music playing, so if you aren't partying just bring some ear plugs :)
Stayed 8 nights in Apr 2023

2/10 Terrible

Paloma

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT GO HERE! Area is terrible and is NOT tourist friendly (area is dangerous). Booked this online as a all inclusive and when arrived the owner said they no longer provide all inclusive. Not to mention there is no pool and you are in the middle of nowhere. TV didn’t work and the actual Guesthouse was disappointing, bugs were all over the floor and you can smell the sewers from outside everyday. Very unhygienic and staff did not have towels and toilet ready for arrival so I had to ask for it. Highly don’t recommend staying here. Had to move locations and pay out large amount for a hotel as the guesthouse was not in a safe area. I hope this helps someone. Please note I stayed at this accommodation in March 2023 and things may have improved.
Stayed 13 nights in Mar 2023

10/10 Excellent

Meron

Stayed 1 night in Mar 2023

6/10 Okay

VALRIE JENNIFER

Liked: Cleanliness
property in good location to most amnities if you drive no allocated parking for vehicle so park at your own risk, getting to the property now is very bad as theres a motorway being built making it very difficult not to damage your car when getting to and from the property, caretaker very helpful and friendly, but theres nothing to watch on tv especially the local news or anything local,unless you have your own streaming account like netflix.very unreliable internet and surroundings can be very noisy on the weekend.
Stayed 7 nights in Mar 2023

10/10 Excellent

yuqing

Stayed 1 night in Feb 2023

6/10 Okay

Anil

Stayed 3 nights in Feb 2023

8/10 Good

Gerry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice guest house who has the unfortunate problem of MAJOR road construction going on so no signs and quite challenging to get to. Our host, Richard was wonderful. This place is a bit out of the way, so only 1 place to eat nearby.
Stayed 1 night in Jan 2023

10/10 Excellent

Dariusz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are trying to experience real Jamayca this is the place! Very nice host and excellent price.
Stayed 1 night in Jan 2023

2/10 Terrible

fabiola

Stayed 1 night in Dec 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed watching the ocean from the balcony and enjoying the sea breeze. Staff was very curtious and welcoming.

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i will be back
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never go back or recommend this place. Definitely false advertising. There was no wifi/internet for the duration of my stay, when I questioned it I was told I have to understand it's a Thrid World Country, so I had to pay an extra $50.00 to my cell phone carrier for Global Plus in order to be able to make calls During this week no one at front desk ever, never offered clean towels or sheets, no room service of any kind. No microwave. coffe pot , not even a garbage pail in the room. No smoke alarm or fire extinguisher, no sprinklers. At night the front gate to get in and out of the resort ( that's a joke) is chained closed so you are completely locked in the building, It is not all inclusive like advertised, no restaurant on premises, no bar on premises, parking is in the yard across. Walls are paper thin you can hear everything and every conversation. Horrible experience .
Stayed 8 nights in Jul 2022

10/10 Excellent

Dwayne

Stayed 4 nights in Jun 2022

6/10 Okay

Gonzalo

Liked: Staff & service, property conditions & facilities
Friendly reception, good but lack of information about tourist attractions near by, they should offer Continental breakfast local guide to get you tourist places near by But it was satisfactory in terms of safety and welcoming
Stayed 2 nights in Jun 2022

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked view from balcony and access to public transportation.
Stayed 5 nights in May 2022

2/10 Terrible

Patrick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a slum, risky area of St. Andrew. We drove down a dirt unpaved road passing garbage with animals running around eating from the garbage. We had difficulty locating the property as there was no name or signage on the building. A female in regular clothing and barefeet, came outside saying she was supposed to show us our room. Another male across the street directed us to park in his yard. We found inside dark & unkept as we walked up narrow stairs with uneven steps to our floor. As the only guests, we were shown 4 really small rooms with old decrepit furniture & the beds placed in the corner of the room against the walls with no bedhead. Mouldy, unclean washroom with cob-webs & one light bulb from the ceiling. The shower was disgusting to look at or to use. A small sink & water from the faucet is misty making it difficult for hygiene care. The air conditioner was positioned directly above the bed. It was loud and leaked water that dripped on the side of the bed my wife slept causing her to be ill. The pool is filthy with paint flaking in the water. Looking out the window you see rusted zinc-covered roof with garbage thrown about. At 6 a.m. the next morning there was loud music playing throughout the building. The images on the website are not a true representation of the current state of the property & the area. Fearful for our health & safety resulting in us checking out early the next morning. Property neglected & UNSAFE. Stay away for your safety.
Stayed 7 nights in Apr 2022

10/10 Excellent

JEAN darson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent
Stayed 6 nights in Apr 2022

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022