Tru by Hilton Williamsville Buffalo Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Williamsville Buffalo Airport

Reception
Indoor pool
Exterior
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
48 Freeman Road, Building B, Buffalo, NY, 14221
  • Patriots and Heroes Park
    4 min walk
  • Eastern Hills Mall
    3 min drive
  • Samuel’s Grande Manor
    4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    14 min drive

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Williamsville Buffalo Airport

Buffalo hotel with bar/lounge
Along with an indoor pool, this hotel has a fitness center and a bar/lounge. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Tru by Hilton Williamsville Buffalo Airport offers 79 accommodations with designer toiletries and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Williamsville Buffalo Airport features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This Buffalo hotel also offers barbecue grills, an arcade/game room, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

A complimentary self-serve breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 11:00 AM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Tru by Hilton Williamsville Buffalo Airport Hotel Buffalo

Tru by Hilton Williamsville Buffalo Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1079 reviews" "
Rating 8 - Good. 258 out of 1079 reviews" "
Rating 6 - Okay. 104 out of 1079 reviews" "
Rating 4 - Poor. 42 out of 1079 reviews" "
Rating 2 - Terrible. 33 out of 1079 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice quiet area with bright lobby area. Breakfast was great, fitness area nice. The hotel was in a convenient location. Rooms were clean and well-maintained. Staff was very helpful. Definitely recommend this pet-friendly hotel !!
Stayed 1 night in Aug 2024

4/10 Poor

Sigal

Business traveler, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
There was mold in the sink, it's a shame I didn't take a picture, it was so disgusting if visitors saw it they wouldn't want to stay. My children were not allowed to enter the room because I arrived in Iate The lobby the couches are dirty the staff members are not wearing uniforms the cleaners with the hijab is a bit scary the landscaping outside is poor
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff were very friendly. Our check-in was very smooth. The room was tight, though. Also the recreational area could have been better kept. All of the games were either damaged or missing pieces. Breakfast was good, and the staff were friendly, and made sure to constantly refill the breakfast items. The staff definitely helped differentiate this stay.
Stayed 2 nights in Aug 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel great location
Stayed 2 nights in Aug 2024

4/10 Poor

Jerine

Disliked: Staff & service
What hotel does not have drawers to put your clothes in , small and cramped rooms .
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Got in late on a Sunday night and left early the next morning, but check in was effortless, the room was quiet, the bed was super comfy, the bathroom was clean, and checkout was a breeze. No issues at all, would definitely stay there again!
Stayed 1 night in Aug 2024

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

DOROTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and ready when I got there
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to say the stay was quite good but the matrasses & pillows should be replaced
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Nice
Stayed 1 night in Aug 2024

6/10 Okay

Heather

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was excellent. The area around it was on the rougher side.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia J

Traveled with group
Great location, loved the hotel, breakfast was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Darryl

Stayed 3 nights in Aug 2024

6/10 Okay

Rebecca

Traveled with family
Disliked: Property conditions & facilities
The room felt very institutional/dorm room. The floors were like a hospital room. We could hear the people upstairs clearly all night. It was fine for one night, as our flight arrived very late and just needed a bed before we moved in.
Stayed 1 night in Jul 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Buffalo Airport. Room was clean and staff was helpful. Hot breakfast was good. Interstate freeway was a little noisy. We were on 2nd floor and the people in the room above us were walking back and forth which made a lot of noise until 11 pm and then started up again at 6:30 am. The floor construction is not good acoustically.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here. Super clean, very new feeling, great service. Front desk was super helpful!
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer, Spofford

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Liked hotel amenities and free breakfast. Was not very clean.
Stayed 1 night in Jul 2024

8/10 Good

Shannon

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The bedding and bathroom were dirty .
Stayed 2 nights in Jul 2024

10/10 Excellent

Janice

Traveled with group
Nice stay
Stayed 2 nights in Jul 2024