Hyatt Place Buffalo/Amherst

3.0 star property

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Photo gallery for Hyatt Place Buffalo/Amherst

Exterior
Lobby
Desk, blackout drapes, soundproofing, iron/ironing board
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Free airport shuttle
  • Pool
  • Breakfast included

Explore the area

Map
5020 Main Street, Buffalo, NY, 14226
  • University at Buffalo - South Campus
    ‪4 min drive‬
  • University At Buffalo - North Campus
    ‪5 min drive‬
  • Walden Galleria Mall
    ‪6 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪15 min drive‬

Room options

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

  • 368 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed

  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Basic Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed (High Floor)

  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Buffalo/Amherst

3-star Buffalo hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hyatt Place Buffalo/Amherst provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is complimentary to guests during limited hours. Complimentary self parking is available on site.

Hyatt Place Buffalo/Amherst is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Hyatt Place Buffalo/Amherst Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1008 reviews
Rating 8 - Good. 199 out of 1008 reviews
Rating 6 - Okay. 66 out of 1008 reviews
Rating 4 - Poor. 25 out of 1008 reviews
Rating 2 - Terrible. 29 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Forrest

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here once a year and it has always been clean and comfortable. Very nice breakfast options. Staff so very nice and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen, Mountain Top

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Room. Good value for the money. Good breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Roxana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, pool was good and a really good breakfast. Would recommend this place.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable 1 night stay
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given this property 5 stars but I left my Google Earbuds, on the bed, in the room when we checked out. When I called to ask for them I was told they weren't found. I know they were left on the bed by mistake. Disappointed that the employee wasn't honest enough to return them.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Breakfast in the morning is outstanding. It was a more like a buffet then a continental breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Courtney, Fredonia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice facility, but for the price I was disappointed to find pubes in the shower, and that the large bottle of body wash was completely empty. Front desk staff was great, but they could do better with housekeeping staff. I was also disappointed that there was no early morning airport shuttle, so we had to pay for a taxi and still missed our 7:30am flight. I am writing this from the airport as we wait here all day for the next available flight at 4:30pm.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities
The hotel room did its job.
The plastic cover for my swipe card on the door was missing and electronics exposed. The door itself kept sticking and required quite a bit of force to open or shut and made a loud noise as it would hit the frame. The wall above the tv in line with the heating and cooling vent had dust and cob webs stuck to the wall. Usually each time I went to use the elevator from the lobby there were cleaning carts just sitting in plain view. The doors and frames in my floor seemed generally beat up with scrapes or dents and need a fresh coat of paint.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for shopping. Wonderful hot buffet breakfast was included. Very clean and very quiet suite. Even close to the highway, this hotel allowed a very restful, restorative and peaceful sleep with black-out curtains and comfy bed. Attentive front desk. No problem parking. Would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Anneliese

Stayed 1 night in Nov 2024

10/10 Excellent

My Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I come up to see my son at UB and always clean and staff is always pleasant
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Marcel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful. The fitness centre was excellent. The breakfast was delicious
Stayed 1 night in Nov 2024

4/10 Poor

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the hotel put a security deposit on my credit card without telling me that they were going to do so. I only found out when I compared my bill to my credit card statement to find out an extra $50 had been charged. Then had to try and chase the hotel down - no one answers the phone at the hotel, I had to call central reservations to get them to get a hold of the hotel for an explanation, Shame on the hotel and I'll never stay at a Hilton again.
Stayed 1 night in Nov 2024

10/10 Excellent

My Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andy S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, good breakfast and nice staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Treya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious modern rooms, easy check-in, friendly, lovely staff!
Stayed 1 night in Nov 2024

10/10 Excellent

KERRI, Great falls

Traveled with family
We came from Montana to go to a bills game! You should all be so proud of your hard work at the hotel. What an absolutely beautiful place with top of the line staff. If we come again we will most definitely be back to the Hyatt. Thank you for making it a wonderful trip.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024