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Hyatt Place Buffalo/Amherst

3.0 star property

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Photo gallery for Hyatt Place Buffalo/Amherst

Exterior
Lobby
Desk, blackout drapes, soundproofing, iron/ironing board
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Free airport shuttle
  • Pool
  • Breakfast included

Explore the area

Map
5020 Main Street, Buffalo, NY, 14226
  • Daemen College
    ‪2 min drive‬
  • Glen Falls
    ‪3 min drive‬
  • University at Buffalo - South Campus
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

8.0 out of 10
Very good
(13 reviews)
  • 368 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(29 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed with Sofa bed

Desk, blackout drapes, soundproofing, iron/ironing board

Basic Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(77 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed (High Floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed (High Floor)

9.0 out of 10
Wonderful
(24 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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includes taxes & fees
Feb 19 - Feb 20
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About this property

Hyatt Place Buffalo/Amherst

3-star Buffalo hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hyatt Place Buffalo/Amherst provides a spa tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is complimentary to guests during limited hours. Complimentary self parking is available on site.

Hyatt Place Buffalo/Amherst is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Hyatt Place Buffalo/Amherst Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 1007 reviews
Rating 8 - Good. 200 out of 1007 reviews
Rating 6 - Okay. 66 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Hayley

I am gluten free and at breakfast, there was a gluten free section for bread. I had a slice then went back for another, asked the worker what type of bread it is and turns out it was NOT gluten free. It was filled with regular bread. I was terribly sick for my flight back home. Terrible experience
Stayed 1 night in Nov 2024

10/10 Excellent

KAY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked nice and the bed was good. The sofa looked dirty and had large spots. Needs to be replaced
Stayed 3 nights in Nov 2024

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night great hotel amazing service. Room was clean beds clean everything was stocked. Loved this hotel will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would stay there again
Stayed 2 nights in Oct 2024

2/10 Terrible

mike

Liked: Cleanliness, property conditions & facilities
Great property but the Male Receptionist was a case study in make sure the customer that is spending 1000 dollars on two rooms is made to feel wrong for arriving an hour and. Half before check in.. most property’s say “we were sold out last night, but we will get you in your room as soon as possible . “. When I called Marriott down the street they offered to get us in a room… this guy was like sorry, not my problem that your flight got you here early. Besides 3pm check in … read the sign pal”. All he had to do was display some common sense decency to weary travelers, but instead he choose to power trip us.. for that reason, as much as I enjoy taking my business to a multitude of nice hotels, this platinum Expedia member and platinum elite bon voy member will just not spend our money with the Hyatt chain unless we just have to.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly professional staff and modern and clean facility.
Stayed 1 night in Oct 2024

8/10 Good

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
So I had contact with the ladies at the front as well as a couple of the guys not singling out one service over another one. Everyone was nice to me. I had a great time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on our last night to head home to ATL. He went to a neighboring restaurant. Wish we’d stayed and eaten at the restaurant here.
Stayed 1 night in Oct 2024

10/10 Excellent

Shavonne

Liked: Cleanliness, staff & service, property conditions & facilities
I love how the hotel was close access to the highway. The staff was great. The breakfast was decent and the rooms were well kept.
Stayed 1 night in Sep 2024

2/10 Terrible

Yazmin Liliana

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The last day the elevator was not working, we found vodka bottles under the bed, as Muslims this is unacceptable. The first room the toilet and the fridge were leaking water, they changed us, the beds were not comfortable we asked for an upgrade to have two beds instead of a sofabed so the kids wouldn't sleep on it because you could feel the spring and they didn't do it either, we had to rent another hotel to sleep and only come back for the rest of our things on Monday to check out, food was not that good. Never again what a terrible experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Marlene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No noise everything nice and clean.
Stayed 2 nights in Oct 2024

8/10 Good

Matthew, Blasdell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was great, Only issue was Staff charged me multiple times at Check-in for the room and did nothing to rectify it
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Frenc

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My boy likes staying there he 10 and love swimming and breakfast the only thing missen was a microwave in the room but everything else was great
Stayed 1 night in Oct 2024

2/10 Terrible

Nalini

Stayed 2 nights in Oct 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to be!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Harriet A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was genuinely courteous. The room was clean and comfortable. The location is easily accessible.
Stayed 3 nights in Oct 2024

10/10 Excellent

LaTasha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!!!!
Stayed 2 nights in Oct 2024