The Richardson Hotel

3.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Richardson Hotel

Hallway
Exterior detail
In-room safe, desk, blackout drapes, soundproofing
Bicycling
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
444 Forest Avenue, Buffalo, NY, 14213
  • Buffalo State College
    1 min walk
  • Buffalo AKG Art Museum
    9 min walk
  • Canisius College
    3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    16 min drive

Room options

Suite

  • Sleeps 5
  • 1 King Bed

Suite

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Corner

  • Sleeps 5
  • 1 King Bed

Room

  • Sleeps 4
  • 2 Double Beds

Room, Corner

  • Sleeps 5
  • 2 Double Beds

Room, Corner

  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 5
  • 1 King Bed

Junior Suite

  • Sleeps 5
  • 2 Double Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

The Richardson Hotel

3.5-star hotel in Elmwood Bidwell
Along with a 24-hour health club, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
The Richardson Hotel offers 88 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and 5 meeting rooms. This business-friendly hotel also offers a 24-hour health club, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

The Richardson Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
The Richardson Bar - This bar specializes in American cuisine.

Languages

English, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The Richardson Bar

Things to do

  • 24-hour health club
  • Bicycle rentals

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

Property is also known as

Hotel Henry Urban Resort Buffalo
Henry Urban Buffalo
Henry Urban
Hotel Henry Urban Resort
The Richardson Hotel Hotel
The Richardson Hotel Buffalo
The Richardson Hotel Hotel Buffalo

The Richardson Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 730 out of 1075 reviews" "
Rating 8 - Good. 219 out of 1075 reviews" "
Rating 6 - Okay. 62 out of 1075 reviews" "
Rating 4 - Poor. 25 out of 1075 reviews" "
Rating 2 - Terrible. 39 out of 1075 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danchen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jody

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A grand vision with room for improvement
The Richardson Hotel is undeniably a magnificent architectural masterpiece that captures the eye with its stunning Granger and Romanesque design. The original architects’ vision is beautifully preserved, and the renovations to modernize this grand structure have been executed with great care. As you step inside, the spacious hallways invite you to pause, offering ample seating areas perfect for reading, playing games, or enjoying cocktails outside the lounge. The guest rooms are equally impressive, boasting likely over 20-foot ceilings and large windows that flood the space with natural light. This design creates an atmosphere of openness, allowing guests to unwind without feeling cramped. While the furnishings are minimal, they do provide a comfortable experience; however, those who prefer a softer bed may find the mattress a bit too firm for their liking. Unfortunately, the hotel does have its drawbacks. Upon entering, guests are greeted by an overwhelmingly strong floral fragrance that can be disconcerting, especially for those sensitive to strong smells. This scent permeates the entire space, making it a potential issue for some visitors. While the front desk staff is charming, it’s evident that service is not prioritized by management. There are no uniforms or name tags, which detracts from the upscale experience one would expect at a hotel of this caliber. Additionally, the absence of a concierge and the lack of consistent staff pr
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities, the room, the beautiful building that looked like a castle, it was all breathtaking! The staff was incredibly kind and helpful as well. Breakfast was also great! I did however find a used bin with disposables inside the bathroom and the bedroom from a previous guest which I wish had been emptied before our arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberlie, Greenfield Center

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was utterly breathtaking and and the service was amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
I had yellow jackets in my room. Idk how. The staff made no attempt to compensate when I checked out. If I had been stung, there would have been a large fallout with this hotel. The check-in process took over an hour due to a lack of front desk knowledge and operation.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is magnificent. Very friendly staff. Clean well kept rooms. Nice bar. Very nice breakfast. Loved the first floor architect gallery and history of the Richardson.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and exquisitely restored historic property
What a gorgeously restored historic building. We loved the Centre for Architecture onsite. The building has a fascinating history! Everything was exquisite. We will definitely stay there whenever we are back in Buffalo to visit our son who attends UB.
Stayed 1 night in Aug 2024

2/10 Terrible

Jay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not happy
What kind of establishment are you running when hotel staff enter rooms with 'do not disturb' hanging on the door in the evening? Then again in the morning having another staff member trying to open the room with us still inside saying "we thought you checked out already?!" Other than this, the hotel was extremely beautiful and was a complete treasure
Stayed 1 night in Aug 2024

10/10 Excellent

Dorene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Asylum to Sleep In!
Very fun, unusual hotel. The historical aspect and architecture information in the mini museum was really interesting. We took the time to wander around a bit and took several pictures of the amazingly high ceilings and beautiful staircase. The room was very comfortably and clean. Happy to have a kuerig-compatible coffee maker, too. No fridge but we were only there overnight so it wasn’t an issue. Easy location for downtown Buffalo.
Stayed 1 night in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lorna, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a historic building and well restored. Unfortunately my room was not ready at 4:30 in the afternoon and the restaurant was closed. But I was given a complimentary glass of wine at the bar. The hotel is close to the Albright Knox art museum and the Elmwood village. Parking is free. The continental breakfast is included and was lavish!
Stayed 1 night in Aug 2024

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Aka Hotel Henry
I stayed here many times when it was the Hotel Henry and the hotel has changed a bit. Good and not too good but all in all a pleasant stay.
Stayed 1 night in Aug 2024

8/10 Good

Mohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Lynn

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Difficult stay
The hotel is very poorly marked to get into the parking lot to begin with! there was construction that prohibited the drive-through to unload our luggage! Nobody there to greet us or help us! The design of the bathroom was very inefficient where you must be all the way in the bathroom in order to close the door otherwaise it almost hits the toilet! theshower door is also to large when open is too close to the sink! and the surface of the Shower floor is VERY SLIPPERY and dangerous, a lawsuit waiting to happen!
Stayed 4 nights in Aug 2024

10/10 Excellent

Corey, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Aug 2024

2/10 Terrible

Vaishali

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was extensive renovation happening near the entrance and in the floor where I stayed. There was no indication and no notification about it.. that area was also not restricted for public use. Also the room was not properly set and manager had to be notified. Dustbins were left without liners, shower door handle was broken, no fridge.
Stayed 2 nights in Aug 2024

2/10 Terrible

Xiaofang

Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our overnight stay in thid supposedly haunted hotel. No paranormal activity, but a stunning building with fabulous staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sojourner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Akanksha

Liked: Property conditions & facilities
Disliked: Staff & service
I had booked a room at the property for two days i.e. from 29th to 31st for which I made the payment upfront. When I arrived on July 29th to check in, they told me that someone from their management cancelled my reservation on July 07, 2024, for which I did not receive any prior notification. However, the manager arranged for a room. Then on the 30th at 11:00 PM, I get a phone call from the reception telling me I was suppose to check out on the 30th again I did not get any prior notifications. I was then asked at 11:00 PM if I wanted to extend my stay. Mind you I have already paid for 2 nights, with no other option I had to agree as I had an exam the next day and I did not want any unnecessary hassle. The next day when I went at the front desk to speak with the manager and sort the confusion no one was available to speak with. I was told that the manager will be available in the evening so I went again in the evening but again no one was available to help me with the situation. The lady at the reception gave me emails of all the people I could get in touch with I have send emails to all of them but I have not received any answers from anyone. My experience was not the most pleasant one with them, there was no coordination amongst the staff, their systems was pulling up completely different information from what was communicated to me during my reservation. All in all not a good experience.
Stayed 2 nights in Jul 2024