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Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Exterior
Free daily self-serve breakfast
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2400 Niagara Falls Boulevard, Tonawanda, NY, 14150
  • Boulevard Place
    ‪4 min drive‬
  • University At Buffalo - North Campus
    ‪4 min drive‬
  • University at Buffalo - South Campus
    ‪8 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Mobility)

Room amenity

Room, 1 King Bed, Mobility Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible Bathtub, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible Bathtub, Non Smoking (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Mobility Accessible (Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Tonawanda hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG offers 83 air-conditioned accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Tonawanda Buffalo Area Hotel
Holiday Inn Express Buffalo Area Hotel
Holiday Inn Express Tonawanda Buffalo Area
Holiday Inn Express Buffalo Area
Inn Express Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area
Holiday Inn Express Suites Tonawanda Buffalo Area by IHG
Holiday Inn Express Suites Tonawanda Buffalo Area an IHG Hotel

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 318 out of 517 reviews
Rating 8 - Good. 111 out of 517 reviews
Rating 6 - Okay. 46 out of 517 reviews
Rating 4 - Poor. 22 out of 517 reviews
Rating 2 - Terrible. 20 out of 517 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adeola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to do better with the breakfast
Stayed 1 night in Jan 2025

6/10 Okay

Kyle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Conveniently located and included parking were positives. An employee called at 9:30pm requesting I come back to the registration desk to verify credit card information. This was after having checked in six hours prior. That was the only negative part of this hotel experience.
Stayed 1 night in Jan 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mary Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Edith

Clean and friendly staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandeep Kaur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 1 night. Its very clean ans quite. And the person named nisarg made our check-in really fast and good. And he is really friendly.
Stayed 1 night in Dec 2024

8/10 Good

Geoffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Easy in and out
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024

8/10 Good

James

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop over hotel

Hotel was clean and looked new. Staff was friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service

Need for more comfortable mattresses.

This was a very clean and accommodating hotel stay. We were somewhat disappointed in the mattresses as they were very soft and uncomfortable. We were placed in a room facing the busy street traffic that was noisy throughout the night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, modern room that is designed for anyone with a disability. Very spacious bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Stayed 1 night in Oct 2024

10/10 Excellent

Meghan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very pleasant stay - good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay very clean and friendly staff
Stayed 2 nights in Nov 2024

6/10 Okay

Diane

Liked: Cleanliness, property conditions & facilities
All the outlets shut off when lights are off. This means if you need to charge you phone an night you are out of luck!!!! Most ridiculous thing I have heard of.
Stayed 1 night in Oct 2024

2/10 Terrible

Heather

Stayed 2 nights in Nov 2024

6/10 Okay

Amy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not bad. Friendly staff. Nice location.

We stayed for one night and there were pro’s & con’s Cons: the biggest thing (to me) was the shower drain. There was black mold growing out of it. It was absolutely gross. I placed a washcloth over it so we didnt have to look at it. There were some stains on the carpeting and marks on the walls. Nothing major besides the drain but the room could use updating. Pros: the staff was very friendly. There was a nice (free) breakfast. Beds were clean and comfy. The bathroom was stocked with Dove products including hand soap, which most hotels dont offer. The location was also good. Right in between Niagara Falls and Buffalo.
Stayed 1 night in Nov 2024

10/10 Excellent

Aneudy

Business traveler
Liked: Amenities
Great service
Stayed 1 night in Oct 2024