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Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

In-room safe, desk, laptop workspace, blackout drapes
Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Check-in/check-out kiosk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
601 Main St, Buffalo, NY, 14203
  • Shea's Performing Arts Center
    ‪2 min walk‬
  • Buffalo Niagara Convention Center
    ‪5 min walk‬
  • KeyBank Center
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

Hotel in Downtown Buffalo
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG offers 146 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities.

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 16.00 per day (500 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Buffalo Downtown Hotel
Comfort Suites Hotel Downtown
Comfort Suites Downtown Hotel Buffalo
Comfort Suites Downtown Buffalo
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Buffalo
Buffalo Comfort Suites
Holiday Inn Express Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown Medical CTR
Holiday Inn Express Suites Buffalo Downtown Medical CTR by IHG

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

8/10 Good

Mary Ann

Stayed 1 night in Mar 2025

10/10 Excellent

Helen Mary, barrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for going to the Keybank Centre. The rooms were so spacious with a separate living room, very clean and having all restaurants around was very convenient. I would stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Angela

It was just ok nothing special.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this place
Stayed 1 night in Mar 2025

8/10 Good

Gina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, friendly staff. Good location ( close to restaurants etc ) Had to walk a couple blocks away for parking garage.
Stayed 1 night in Mar 2025

8/10 Good

Sebastian

Stayed 1 night in Mar 2025

10/10 Excellent

fred, Elmira

Traveled with family
Liked: Amenities
Had a great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Joanne

The train service outside the hotel was very convenient to get to the arena. The staff was friendly & the room was clean..a nice touch to have pillows embroidered with FIRM or SOFT. Great complimentary breakfast
Stayed 1 night in Mar 2025

8/10 Good

Christen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying there.The bed was comfortable at mr.Was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Annette, Malone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and it's a long rail line. Walkable and safe. Beautiful facility
Stayed 1 night in Feb 2025

8/10 Good

Robert

Safe
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Disliked: Property conditions & facilities

Great place, just needs some TLC!

Great location for a good price. The hotel itself is old and needs some upkeep, but honestly I was able to look past that. Walking distance to some great attractions and restaurants, as well convenient transportation w/ the subway rail being so close. I would certainly stay again, I just wish they would do some maintence to the hotel, it's old and you can tell it needs some love.
Stayed 1 night in Feb 2025

4/10 Poor

Mark, Rochester

Hate when the key doesn’t work especially when there’s a line at check in
Stayed 1 night in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

shelly-lynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO Parking

The only complaint I have is that there is no parking at the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Shea’s performing Arts Center to be able to walk to.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities
All ok
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff greatly appreciated
Stayed 1 night in Jan 2025