Best Western Buffalo Inn & Suites

2.5 star property

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Photo gallery for Best Western Buffalo Inn & Suites

Lobby
Exterior
Standard Room, 2 Queen Bed, Accessible, Non Smoking | 1 bedroom, individually furnished, desk, laptop workspace
Lobby
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
$114
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
50 Freeman Rd, Buffalo, NY, 14221-7204
  • Walden Galleria Mall
    ‪9 min drive‬
  • University At Buffalo - North Campus
    ‪10 min drive‬
  • University at Buffalo - South Campus
    ‪12 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪6 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 383 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

9.6 out of 10
Exceptional
(11 reviews)
  • 260 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 198 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

9.2 out of 10
Wonderful
(32 reviews)
  • 385 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.2 out of 10
Very good
(14 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 249 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Buffalo Inn & Suites

Buffalo hotel with free self parking
A 24-hour fitness center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and gift shops/newsstands.
Best Western Buffalo Inn & Suites offers 71 accommodations with hair dryers and fans. These individually furnished accommodations include desks and desk chairs. This Buffalo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Best Western Buffalo Inn & Suites features a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Wireless Internet access is complimentary. This Buffalo hotel also offers coffee/tea in a common area, laundry facilities, and a television in a common area. Complimentary uncovered self parking is available on site, along with a car charging station.

Best Western Buffalo Inn & Suites is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Best Buffalo & Suites Buffalo
Best Western Buffalo Inn Suites
Eva Hotel BW Signature Collection
Best Western Buffalo Inn & Suites Hotel
Best Western Buffalo Inn & Suites Buffalo
Best Western Buffalo Inn & Suites Hotel Buffalo
Eva Hotel Buffalo Airport BW Signature Collection

Best Western Buffalo Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 442 out of 749 reviews
Rating 8 - Good. 184 out of 749 reviews
Rating 6 - Okay. 64 out of 749 reviews
Rating 4 - Poor. 25 out of 749 reviews
Rating 2 - Terrible. 34 out of 749 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kristen

Stayed 3 nights in May 2025

10/10 Excellent

JOSEFINA, Highwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is clean and nice, the breakfast is wad good
Stayed 2 nights in May 2025

10/10 Excellent

Gregory, Canton

Stayed 1 night in Jun 2025

4/10 Poor

Sundeep

Traveled with family
Disliked: Staff & service, room comfort

Sleepless family

Fair, decently renovated, but building is aged and it shows with several issues. The HVAC would turn off and on all night with no option on thermostat to run fan continuously that is provided by other hotels. This kept my family up, as were light sleepers. Secondly, the room had a nightlight on the switch which faced directly towards the beds. This nightlight could not be turned off and was a nuisance that prevented a dark room. Lastly, the road noise from the highway and the paper thin walls made it worse. Was hearing trucks and cars passing all night addition to the chatter from the room next door followed by snoring! We all woke up exhausted as we didn’t get a good nights sleep. I would not recommend this hotel as there are better options in the area. What’s the point of a hotel if you can’t get a proper nights rest!
Stayed 1 night in May 2025

10/10 Excellent

Suman

Liked: Cleanliness, property conditions & facilities
Simple and good
Stayed 1 night in May 2025

8/10 Good

Syed

Traveled with family
Liked: Cleanliness, staff & service
elevator was broke
Stayed 7 nights in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Shanicqua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Enjoyed my stay overall.
Stayed 3 nights in May 2025

8/10 Good

RON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property & location for the value.
Stayed 3 nights in May 2025

6/10 Okay

Matias

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall, except for the breakfast which was horrible food quality.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Stayed 1 night in May 2025

4/10 Poor

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Agnieszka

Stayed 1 night in May 2025

10/10 Excellent

Leslie

Stayed 1 night in May 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, but small. The bathroom was nicely done.
Stayed 1 night in May 2025

6/10 Okay

Zadoo

Liked: Staff & service, room comfort
Disliked: Cleanliness

Okay

Wi-Fi good, comfortable. Lots of hair in the bathroom stall. Noisy
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends on a trip

The breakfast was okay (a little lacking with some items either not available or not put out with the rest of the food, like maple syrup). Also the toaster didn't work properly and when we trued toasting bread, it never came out of the chute in the back! A worker looked at it for us. Other than that it was great!
Stayed 1 night in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
It was a smaller property, but when we got into our room, it was very nice, and the room was very clean. The staff was also very nice and accommodating. I would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Rahshena

Liked: Cleanliness, staff & service
Really nice
Stayed 1 night in May 2025

10/10 Excellent

Ricardo, Doral

Liked: Cleanliness, amenities
Great airport hotel
Stayed 1 night in May 2025

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good but the shower was not good floor was slippery and the shower handed came off
Stayed 1 night in May 2025

10/10 Excellent

Murray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean and tidy. Large room. Close to a really good Mexican restaurant
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights without any issues. Would definitely stay again
Stayed 6 nights in May 2025

4/10 Poor

Judith

Stayed 2 nights in May 2025