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DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Buffalo - Amherst

Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Breakfast, lunch and dinner served
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Pet friendly
  • Room service
$137
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
10 Flint Rd, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪8 min walk‬
  • Northtown Center at Amherst
    ‪10 min walk‬
  • Boulevard Place
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(28 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

7.4 out of 10
Good
(6 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 576 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(42 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Lobby

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  • Breakfast included
  • Pet friendly
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4.0 out of 5, Very Good, 1,090 reviews
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About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

Buffalo hotel walkable to University At Buffalo - North Campus
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with MP3 docking stations and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hotel Buffalo - Amherst features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Buffalo - Amherst is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Cappuccinos Sidewalk Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 25 for adults and USD 8 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 25 for adults, and USD 8 to 25 for children
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
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DoubleTree Hotel Buffalo
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Hilton Amherst
Hilton DoubleTree Amherst
Hilton DoubleTree Buffalo
Amherst Hotel Indigo
Hotel Indigo Amherst
DoubleTree Hilton Hotel Buffalo Amherst
DoubleTree Hilton Hotel Buffalo
DoubleTree Hilton Buffalo Amherst
DoubleTree Hilton Buffalo
DoubleTree by Hilton Hotel Buffalo Amherst
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room were very clean. Staff was friendly and the bed/pillows were very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

6/10 Okay

Nick

Disliked: Cleanliness, property conditions & facilities
Smelled horrible. Curtains broke, floor coming up. Bathroom was so tiny.
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Mehmet

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t usually leave reviews, but this was the worst hotel I’ve ever stayed at. Nearly everything about it was misleading. If you can, stay elsewhere. Be warned: “free breakfast” does not mean free — expect surprise charges. This experience felt like a complete rip-off. Very disappointed.
Stayed 1 night in May 2025

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cookies
Stayed 1 night in May 2025

10/10 Excellent

Yong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Stayed 1 night in May 2025

8/10 Good

Shally

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel easy to find nice staff
Stayed 1 night in May 2025

8/10 Good

Carol, Bronx

Traveled with family and small children
Liked: Property conditions & facilities
Only complaint I have was that the pool was freezing. I felt bad for my son who cried cause he wanted to swim but he couldn’t take how cold it was. I called front desk regarding pool temperature on both days but it really wasn’t a concern or addressed.
Stayed 2 nights in May 2025

10/10 Excellent

Limei

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

frederick, Hillsdale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff was very friendly and helpful
Stayed 1 night in May 2025

6/10 Okay

Janice

Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Denise

Stayed 1 night in May 2025

10/10 Excellent

Kareen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The awesome customer service.
Stayed 2 nights in May 2025

6/10 Okay

Chong Hui

Stayed 3 nights in May 2025

6/10 Okay

Krista

Traveled with family
Liked: Cleanliness
Hotel seemed clean. We did have to change our room at 1 am because the ceiling in the bathroom started leaking.
Stayed 2 nights in May 2025

4/10 Poor

Bryan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service
Originally booked in a larger room but had to be changed because there were no window coverings. Partially comped breakfast.
Stayed 3 nights in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Erin

Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great
Stayed 1 night in May 2025

6/10 Okay

Abigail

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was very nice and check-in was quick and easy but the room was in rough shape. The wallpaper was falling down, they had tried to use packing tape to keep it up but it wasn’t working and there was obvious mold behind the paper. Also, some of the towels were stained black. The bed was comfortable though.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and pleasant stay
Stayed 1 night in Apr 2025

2/10 Terrible

juan

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a big leak in the bathroom ceiling and it damaged my clothes. Room #302 05-10-25
Stayed 1 night in May 2025

8/10 Good

Tomia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet stay!
Stayed 5 nights in May 2025