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Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property

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Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Free buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Parking included
$122
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
3615 Commerce Pl, Hamburg, NY, 14075
  • Hilbert College
    ‪3 min drive‬
  • Hamburg Fairgrounds
    ‪4 min drive‬
  • Highmark Stadium
    ‪7 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(26 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.8 out of 10
Good
(14 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(66 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hamburg hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Comfort Inn & Suites Hamburg - Buffalo South offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Hamburg - Buffalo South features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn & Suites Hamburg - Buffalo South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ronald

For our travels, it’s a good location.
Stayed 1 night in May 2025

6/10 Okay

Susan, Kingsport

Stayed 5 nights in May 2025

2/10 Terrible

Catherine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The grossest hotel I’ve ever stayed at. I thought the roof was going to fall in and everything was broken or dirty. Third world country vibes.
Stayed 2 nights in May 2025

8/10 Good

Kenneth

Stayed 1 night in May 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is not safe. I found the emergency exit door at the end of the hallway by the stairwell propped open with a rock so anyone could enter the hotel. When I told the front desk she was rude and acted like it was not a big deal and necessary for staff to have a smoke break or for people to walk their dog and get back in. She then tells me she’s the manager! There was no apology and laughed off my concern. Mind you there is a door next to it for a key card that was not working and actually had the exterior key tap removed from the wall. Clearly doesn’t care for the safety of their guests. Do not recommend!
Stayed 1 night in May 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort

Broken lock

Lock not working properly. Staff knew about it. No accessible rooms in the hotel per desk clerk.
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. My only issue was there was no housekeeping and clean fowls brought in daily. They told us every third day!!! Also our room was fairly close to lobby and midnight they woukd break out the vacuum and do housekeeping!!! Keeping us up.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunite event

Comfort inn and Suites Hamburg NY did cancel our and other reservations on May 4, 2025. They gave the rooms to the national Guards. Hotel sent a text and called to inform us that room was cancelled. At the last minute we had to scramble to find another hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is comfortable, quiet, and has a good selection for breakfast.
Stayed 1 night in May 2025

6/10 Okay

Horace

Stayed 1 night in Apr 2025

2/10 Terrible

vivian

Stayed 2 nights in Jan 2025

4/10 Poor

vivian

Business traveler, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
WAS DIRTY WE GET THER THEY CHANGED OUR ROOM FROM KING TO 2 DOUBLE BEDS THE LADY AT THE DESK WAS VERY CRANKY.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Melissa

Stayed 4 nights in Apr 2025

4/10 Poor

CARL J

Stayed 1 night in Dec 2024

8/10 Good

Sara

Stayed 5 nights in Mar 2025

4/10 Poor

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Breakfast listed as 6-9. By 7:30 nothing left but a few cold options.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was wonderful ❤️ Thank you!
Stayed 1 night in Apr 2025

6/10 Okay

Ruth

Business traveler, Traveled with family
Liked: Cleanliness
Check in super easy. Breakfast ok not great. Check out well rang and rang the bell no one came left the room keys so never got a receipt.
Stayed 4 nights in Mar 2025

6/10 Okay

CARL J

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Both side entrance card readers were broken. Room door locking mechanism needs to be repaired. Garbage outside parking area and in landscaping.
Stayed 2 nights in Mar 2025

8/10 Good

Katie

Stayed 1 night in Nov 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
No issues
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren Marie, Edgewater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveler
Disliked: Staff & service, amenities
This was my second stay at this property....only stayed second time due to my last minute plans. First time there the iron was dirty and ruined my shirt and pants....manager never came to front desk and never called me back. This time there was no ironing board in the room and the hair dryer was unplugged with a hand written note that said 'broken'....they have me a handheld dryer...it was the outlet that had a short.....when i presented these issues to front desk they blamed housekeeping staff for not infomring them...I'm sorry as management shouldn't you be managng your staff? The elevator was broken and they blamed a family with kids for breaking it...three days not working The coffee machine was broken, so they put out a jat of instant coffee Printer in business center printed with wide dark lines...boarding pass was unreadable.... Poor management and oversight, no one minding the ship ... Stay away from this hotel at all costs...how do they possibly have an 8.2 star rating?
Stayed 2 nights in Mar 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Good Breakfast. Kind staff.
Stayed 1 night in Mar 2025