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Comfort Inn And Suites Hamburg

2.5 star property

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Photo gallery for Comfort Inn And Suites Hamburg

Free buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
3615 Commerce Pl, Hamburg, NY, 14075
  • Hamburg Fairgrounds
    ‪4 min drive‬
  • Hamburg Gaming at the Fairgrounds
    ‪5 min drive‬
  • Highmark Stadium
    ‪7 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

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The price is $299 total
includes taxes & fees
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About this property

Comfort Inn And Suites Hamburg

Hamburg hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Comfort Inn And Suites Hamburg offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn And Suites Hamburg features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn And Suites Hamburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Katie

Stayed 1 night in Nov 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
No issues
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren Marie, Edgewater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveler
Disliked: Staff & service, amenities
This was my second stay at this property....only stayed second time due to my last minute plans. First time there the iron was dirty and ruined my shirt and pants....manager never came to front desk and never called me back. This time there was no ironing board in the room and the hair dryer was unplugged with a hand written note that said 'broken'....they have me a handheld dryer...it was the outlet that had a short.....when i presented these issues to front desk they blamed housekeeping staff for not infomring them...I'm sorry as management shouldn't you be managng your staff? The elevator was broken and they blamed a family with kids for breaking it...three days not working The coffee machine was broken, so they put out a jat of instant coffee Printer in business center printed with wide dark lines...boarding pass was unreadable.... Poor management and oversight, no one minding the ship ... Stay away from this hotel at all costs...how do they possibly have an 8.2 star rating?
Stayed 2 nights in Mar 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Good Breakfast. Kind staff.
Stayed 1 night in Mar 2025

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated, overpriced and dark.
Stayed 2 nights in Mar 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No coffee

Coffee pot on "breakfast" was broken.
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

A little dated but very good stay.

Needed to sleep. Hotel was clean, quiet, good nights sleep. Thank you very much.
Stayed 1 night in Mar 2025

6/10 Okay

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, it was quiet and safe. Multiple teams were broken in the hotel, however
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Just passing through

Stayed 1 night in Mar 2025

4/10 Poor

Lori

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Kristin

Traveled with family
Liked: Cleanliness, staff & service

It’s a place to sleep

Room seemed clean but dated. Bathroom lighting was awful. There was a very strong chemical type of odor in the room. The chlorine in the pool was VERY strong. Everyone who swam seemed to complain about how badly it burned their eyes and some broke out in rashes. I could stay again if I were in a pinch but I definitely feel it was overpriced.
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The room was nice but there was no shampoo. The service was good. The problem was the sidewalks were covered with ice and snow.
Stayed 1 night in Mar 2025

6/10 Okay

Quinton

Traveled with family and small children, Traveled with family
Liked: Amenities
Not that clean and staff not very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were nice and the room was very clean
Stayed 1 night in Mar 2025

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and neat. Enjoyable full breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great rooms
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Brenda

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Customer service was professional and helpful. Good breakfast and clean rooms. Unfortunately the pool was not working and this was disappointing to my grandson and myself. We were both looking forward to spending time in the pool. There was nothing posted that it was out of order at the time I made my reservation.
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025