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Candlewood Suites Buffalo - Amherst, an IHG Hotel

2.5 star property

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Photo gallery for Candlewood Suites Buffalo - Amherst, an IHG Hotel

Pillowtop beds, desk, laptop workspace, iron/ironing board
Exterior
Pillowtop beds, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
20 Flint Road, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪12 min walk‬
  • Northtown Center at Amherst
    ‪17 min walk‬
  • University At Buffalo Center for the Arts
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(17 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Accessible)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible

  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Tub)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 394 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

La Quinta Inn & Suites by Wyndham Buffalo Amherst

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (1713)
The price is $82
per night
$94 total
includes taxes & fees
Feb 17 - Feb 18
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About this property

Candlewood Suites Buffalo - Amherst, an IHG Hotel

Buffalo hotel close to University At Buffalo - North Campus
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Buffalo - Amherst, an IHG Hotel offers 76 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and laundry facilities. Complimentary uncovered self parking is available on site.

Candlewood Suites Buffalo - Amherst, an IHG Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Buffalo
Candlewood Suites Buffalo
Candlewood Suites Buffalo Amherst
Candlewood Suites Buffalo Hotel
Candlewood Suites Buffalo Hotel Amherst
Candlewood Suites Buffalo Amherst Hotel

Candlewood Suites Buffalo - Amherst, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 435 out of 799 reviews
Rating 8 - Good. 251 out of 799 reviews
Rating 6 - Okay. 57 out of 799 reviews
Rating 4 - Poor. 29 out of 799 reviews
Rating 2 - Terrible. 27 out of 799 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service
:) Overall nice stay
Stayed 1 night in Nov 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Not the worst but not the best....
Asked for a room on the top floor weeks in advance and although I know it's not a given, all the lady on the front desk could say was that they were fully booked???? (she was Miss Personality for sure) and as I thought there was a herd of elephants wearing hob nailed boots in the room above. Why can't they build a hotel with good soundproofing???? surely in 2024 they should've come up with an answer? The bed seemed small for a Queen, the fridge was loud which seems to be a given. The crockery and glasses had been washed in a slapdash manner. The water was scalding hot which I kinda liked but not sure it would've been good to a small child. The room was clean, it was lacking in towels, two very small and thin bath towels and one hand towel. Free coffee in the lobby, the bold blend was indeed bold.... The Red Roof Inn behind the hotel appears to be budget housing or migrant housing. There was a bunch of kids playing soccer on the car park and the ball managed to hit a few cars in the preferred parking spots back there. All in all not the worst place I've stayed in and thankful that I didn't get a room with a connecting door!
Stayed 1 night in Oct 2024

6/10 Okay

Angela

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
We came back from dinner, and before heading upstairs to our room, we asked that extra blankets/sheets and pillows were available for the pull out couch and was told yes.. we got in our room and settled in, got ready for bed. Starting looking for the blanket/sheets and pillows and found a pillow in bedroom on floor beside chair and random pillow case in front closet.. so we called downstairs (called 4 times- kept going to out voicemail) finally on the 5th try someone answered- we asked about the linen and was told to check the couch - we opened it up and it was completly bare - she then advised us " okay well we have them here at the desk.." i answered " oh we have to come down and get it???..." Yes - well had to get changed to go down and get our blanket and linens.. not what i expected, any other hotel would have brought up missing items to the room.. not great service 😕
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent!
Stayed 1 night in Oct 2024

10/10 Excellent

Karandeep

Good
Stayed 14 nights in Jul 2024

10/10 Excellent

Janetta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great stay. Room was spacious and clean. Great amenities in the room (fridge, stove, sink). Free coffee available. Close to shopping
Stayed 1 night in Oct 2024

10/10 Excellent

Collin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and rooms were clean. Front desk was polite and helpful. Very convenient to UB Flint road entrance. Right behind this hotel however is the Red Roof Inn which really brings down the property value. I don’t know if people live there or not but we saw laundry hanging on the balcony and some sketchy looking activity. Otherwise this hotel is good. I love the fact that the rooms have kitchenettes and refrigerators. Would stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Ildiko

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

SUNGJIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness
Our major issue was that they revised their pet policy, resulting in extra charges. This was not the policy stated in the web site where we boooked
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness
Our major issue was that they changed the pet policy, unbeknownst to us, resulting in an extra charge. The pet policy as stated in Orbitz is inaccurate.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joniquia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Tom, Vancouver

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient check-in, good room, lots of parking. No issues.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Ok hotel for the price
Could really use some updates To the rooms…paint was chipping off the walls. But it was quiet and the staff was nice.
Stayed 2 nights in Sep 2024

8/10 Good

Kalapothakos

Liked: Cleanliness, staff & service, property conditions & facilities
lacked updated needs
Stayed 1 night in Sep 2024

8/10 Good

Vida

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Will come back when in town.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Mei Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. However, it was a bit noisy and it would be great if the wind from air conditioner could be directed away from the bed.
Stayed 1 night in Sep 2024

10/10 Excellent

SHANNA

Liked: Property conditions & facilities
Nice , Clean
Stayed 1 night in Sep 2024

6/10 Okay

Carmen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room is not that clean and it needs updating
Stayed 1 night in Sep 2024