All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 581 out of 762 reviews" "
10 - Excellent
581
Rating 8 - Good. 117 out of 762 reviews" "
8 - Good
117
Rating 6 - Okay. 38 out of 762 reviews" "
6 - Okay
38
Rating 4 - Poor. 14 out of 762 reviews" "
4 - Poor
14
Rating 2 - Terrible. 12 out of 762 reviews" "
2 - Terrible
12
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Elizabeth
Traveled with family and small children, Traveled with family
The views from the hotel are superb. The restaurant was delicious. The staff from the front desk to the restaurant to the adjoining hockey rink were personable, kind, and friendly towards our whole family-the people of Buffalo made our stay memorable.
I had a lake view room and it was very nice and clean with nice, new furniture, etc. I"m not sure the lake view is worth the additional cost, though. Just FYI
Staff was friendly and helpful! No bed bugs, room was clean. The elevators connected to the parking garage were kinda dirty/the 1 smelled like pee but there’s not much they can do to prevent that. We will definitely stay here again when we venture back to Buffalo.
It is a beautiful property with incredible views. All of the staff were friendly and accommodating. I will be staying there every time I’m in Buffalo. 😊
Beautiful Marriott pretty; lake front view; fabulous accomodations; excellent restaurant. Beautiful weather. Just an all-around stellar stay, and weekend. ☺️
This was an incredible stay - very happy with the service from the check in, the cleaning staff, the hostess and server in the restaurant and the valets. Everyone was terrific and gave us extraordinary service. The room was fantastic. Great city views. We stayed for the Nate Bargatze show. Loved the show and the ease of getting to and from Key Bank Center. We are at Panorama on 7 after the show and it was delicious! Great place- will definitely return if we come for another show!
Great hotel, but I have to say, charging $12/day for wi-fi on top of a very expensive room, plus paying to park - leaves a bit of a bitter taste in your mouth. We did have a lovely dinner at Panorama - best scallops ever.
KATHY
Stayed 1 night in May 2024
8/10 Good
Gabriel
Traveled with family and small children, Traveled with family
May 20, 2024
Liked: Cleanliness, staff & service, amenities
The drain in my room was broken, but other than that, my stay was as perfect as can be.