Best Western on the Avenue

2.5 star property

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Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby
Standard Room, 2 Queen Beds, Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
510 Delaware Avenue, Buffalo, NY, 14202
  • Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
    ‪5 min walk‬
  • University at Buffalo - Downtown Campus
    ‪8 min walk‬
  • Roswell Park Cancer Institute
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪16 min drive‬

Room options

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western on the Avenue

Hotel in Downtown Buffalo
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite. Housekeeping is available on request.
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Buffalo hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western on the Avenue has designated areas for smoking.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 7.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1006 reviews
Rating 8 - Good. 294 out of 1006 reviews
Rating 6 - Okay. 89 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Carrie

Traveled with group
No parking
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Jay, Shaker Heights

Business traveler
Liked: Cleanliness, staff & service, amenities
Could use some upgrades and some easy cosmetic work, such as repainting the peeling paint in the closet.
Stayed 1 night in Oct 2024

10/10 Excellent

GREGORY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Bill's game. Easy to get to hotel. Easy trip to stadium. Clean and comfortable. Families note there is door for toilet and shower area only which is tight to change in if privacy required.
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is as conveniently located. The staff was great! The pillows were too big and uncomfortable. The rest was great!
Stayed 1 night in Oct 2024

10/10 Excellent

shawn, kodiak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, easy access to medical school and Gabriels Gate, faughter loved the bird in the lobby
Stayed 1 night in Oct 2024

10/10 Excellent

Yvonda

Stayed 1 night in Sep 2024

10/10 Excellent

Brennan

Stayed 1 night in Sep 2024

6/10 Okay

Maria

Stayed 2 nights in Oct 2024

4/10 Poor

Renee

Business traveler
Not comfortable
The lighting in my room was very dim and made my room gloomy. My bed was also uncomfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My GPS had me in the neighborhood but the direction I came from there was a tree that partially blocked my view. I'm sure the people behind weren't happy when I suddenly went left to turn into the parking lot. A problem with the TV. It worked but it took some time for me to figure it out. How to bring up the menu but not initially realizing you can't select the channel you want by scrolling thru the menu. You need to enter the channel number when you see what channel you want. Also, the channel listing in the guide book provided did not match what came up on the TV.
Stayed 1 night in Oct 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted accommodations close to Mother's restaurant. Would stay again when in town.
Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
I was so relieved that we could stay in a clean and safe place that made sure we were ok.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Business traveler
Liked: Staff & service
Disliked: Cleanliness
location good
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Smoke alarm went off while taking a shower, otherwise absolutely amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
They have a parrot in the lobby!! Very friendly staff. Would recommend to anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to anyone
Stayed 1 night in Sep 2024

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Loved the walk in shower! Easy check in, friendly staff, clean hotel. Was an easy quick walk to Anchor Bar. Would stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Devon

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was nice. Bathrooms were weird. Shower didn’t have a door or fan so the smoke alarm kept going off while showering. Overall nice hotel. Front desk staff was amazing!
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great location. Good value. The room and hotel was a bit musty. They may have had a humidity issue or water leak. The front desk staff was great. The gentleman at breakfast was great as well (Troy). He asked about our stay, we spoke of many things and here recommended an oyster house in Toronto. We went. Great place.
Stayed 1 night in Sep 2024

10/10 Excellent

Rose Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved all the large, historic homes along Delaware Avenue. The hotel was close to restaurants and tourist sights. We enjoyed seeing the African grey parrot each day and trying to get her to talk to us. All the staff were friendly and helpful. Actually, Buffalo is a wonderful city - perfect size, no significant traffic, amazing art museum, philharmonic, & near Niagara Falls.
Stayed 4 nights in Sep 2024

8/10 Good

Diana

Traveled with family
Liked: Amenities, property conditions & facilities
Ot was a nice place to stay .clean. free breakfast nice set up.
Stayed 1 night in Sep 2024