Palo Santo Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Triple Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite, 1 Bedroom, Terrace

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Pleno Palermo Soho

Pool
Breakfast included
Spa
Pet friendly
4.5 out of 5, Wonderful, (555)
The price is $229
per night
$230 total
includes taxes & fees
Dec 8 - Dec 9
Pleno Palermo Soho

About this property

Palo Santo Hotel

4-star hotel in Palermo
Along with a restaurant, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a seasonal outdoor pool, and free use of bicycles are onsite.
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
In addition to a seasonal outdoor pool, Palo Santo Hotel provides a spa tub, a fitness center, and complimentary bicycles. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Palo Santo Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Charqui - Overlooking the garden, this restaurant specializes in Argentinean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Communal living room
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 70 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The seasonal pool will be open from October to March
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 567 out of 726 reviews" "
Rating 8 - Good. 137 out of 726 reviews" "
Rating 6 - Okay. 15 out of 726 reviews" "
Rating 4 - Poor. 4 out of 726 reviews" "
Rating 2 - Terrible. 3 out of 726 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria, Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the hotel itself were beautiful, and the staff incredibly friendly and welcoming. I’d definitely recommend this for your stay in Buenos Aires!
Stayed 6 nights in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfortable in Palermo
Great service from all the staff. Very comfortable and altogether pretty convenient to done nice places in Palermo. I look forward to staying here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively small hotel at a great location, very comfortable rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

marlene

Stayed 6 nights in Jul 2024

10/10 Excellent

Daniel Negrete

Liked: Cleanliness, staff & service, property conditions & facilities
I think i needed help with the tv remote, but the service and room was good
Stayed 5 nights in Jun 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations in almost every area. There is a reason that so many reviewers consistently rank it so high because there are a lot of details and care that they take in the room and in the staff making sure that you have a great experience. The room is clean spacious and has all the amenities that you would need. The location is in a residential area of Palermo that is conveniently located to many local sights. It is not in the central part of the city so you would have to take a taxi or Uber to get to that part. The front desk staff With whom interacted, Adrian and Jose were really helpful and friendly. Overall, we are great day, and I would have no hesitation in recommending the place.
Stayed 3 nights in Jul 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Palo Santo was the perfect hotel for our long-week family get away to BA. The front desk staff were the best - full of helpful information and always smiling and wanting to make sure we were having the best trip possible.
Stayed 3 nights in Jun 2024

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my go to hotel for many reasons.
Stayed 6 nights in Jun 2024

10/10 Excellent

Stephan Earle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great experience! The staff were amazing - friendly, helpful, and just very inviting. Or room was perfect/very comfortable for the three of us and the hotel was located in a great spot with easy walking to restaurants/etc. and cab/Uber were easy to grab. Would def stay here again
Stayed 3 nights in Jun 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Darrin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

salete

The best place in Palermo.
The hotel is really comfortable and clean and the staff is peefect.
Stayed 6 nights in May 2024

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The Palo Santo Hotel in Buenos Aires offers a stylish and eco-friendly stay with modern amenities. The hotel's unique design and sustainable practices create a comfortable and inviting atmosphere for guests. The staff is friendly and attentive, ensuring a pleasant stay. Camillo was very knowledgeable and gave us great recommendations. House keeping also did a fantastic job. It was such a delight to come back to your room with chocolates on the pillow as well as night time tea to help you sleep. The breakfast was very delicious and they offered fresh breads, cheese and meats. They also made you your own fresh coffee or you could choose to have a latte or cappuccino. The location is convenient, allowing easy access to attractions in Buenos Aires. Overall, a great choice for travelers looking for a chic and environmentally conscious accommodation option in the city.
Stayed 4 nights in May 2024

8/10 Good

Nafees

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

RICARDO ARTURO

Stayed 3 nights in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Love the staff
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic small hotel, perfectly located in Palermo. Spacious room, comfortable memory foam bed, huge bathroom with rain shower. Staff were very friendly and helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a great neighborhood. Beautiful decor, great vibe all around but the best part about it are the people here, especially Camilo. Completely recommend this hotel to anyone planning visiting Buenos Aires.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palo Santo is everything a boutique hotel should be and after years of being disappointed by boutique hotels and going back to big names, I’m so glad I tried Palo Santo. I even extended my stay because I enjoyed myself so much. A few things to note: the hotel is very clean and the housekeeping staff really pays attention to details. I am paranoid about bugs of any kind and check mattress seams etc and Palo Santo was impeccable! I even checked under the bed (like I said, I have very high standards) and it was spotless. Cannot say enough good things about this. The rooms are big and the balcony is great. I got a deluxe room and got room 43 which faced the courtyard (rooms ending in 4 and 3 seems to face the courtyard) so it was very quiet. I can’t speak to the street facing rooms but considering it’s a small street, I suspect the noise level should be fine. Breakfast was good. Selection is small but it’s a boutique hotel so that’s to be expected. Omelette was great, fruits were delicious and the service was great. Reception staff went above and beyond. You can text them with questions, they will give you personalized suggestions and when you go in and out of the hotel you get greeted by name. It is everything a boutique hotel should be. Location is good! It’s a bit outside of the general hubbub of Palermo SoHo since the hotel is in Palermo Hollywood but still good. I did a lot of research when looking for my hotel and I’m so glad I went to Palo Santo.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dennis

Liked: Property conditions & facilities, room comfort
Amazing Staff
The staff were all great-smiling faces and always helpful! Would love to come back here.
Stayed 3 nights in Apr 2024