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Palacio Duhau - Park Hyatt Buenos Aires

5.0 star property

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Photo gallery for Palacio Duhau - Park Hyatt Buenos Aires

Exterior
Interior
Indoor pool
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Spa
  • Gym

Explore the area

Map
Av. Alvear 1661, Buenos Aires, Capital Federal, C1014AAD
  • Patio Bullrich
    ‪3 min walk‬
  • Recoleta Cultural Center
    ‪8 min walk‬
  • Recoleta Cemetery
    ‪8 min walk‬
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Park, Suite, 1 King Bed

Park, Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Park, Suite, 1 King Bed

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Park, Executive Suite

Park, Executive Suite | Living area | 55-inch Smart TV with digital channels, TV, first-run movies

Park, Executive Suite

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Park, Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Park, Suite, 1 Bedroom

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Palace)

Room, 1 King Bed (Palace) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Palace)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Park Deluxe Suite 1 King Bed

Park Deluxe Suite 1 King Bed | Living area | 55-inch Smart TV with digital channels, TV, first-run movies

Park Deluxe Suite 1 King Bed

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Palace)

Executive Suite (Palace) | Living area | 55-inch Smart TV with digital channels, TV, first-run movies

Executive Suite (Palace)

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Palace)

Room, 1 King Bed, Balcony (Palace) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Balcony (Palace)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Palace)

Suite, 1 King Bed (Palace) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Palace)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Palace)

Suite, 1 Bedroom (Palace) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Palace)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Palace)

Room, 2 Twin Beds (Palace) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (Palace)

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Garden

Four Seasons Hotel Buenos Aires

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (227)
The price is $740
per night
$743 total
includes taxes & fees
Feb 22 - Feb 23
Four Seasons Hotel Buenos Aires

About this property

Palacio Duhau - Park Hyatt Buenos Aires

5-star hotel in Recoleta
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Palacio Duhau - Park Hyatt Buenos Aires offers 165 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Buenos Aires hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Palacio Duhau - Park Hyatt Buenos Aires features an indoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a ferry terminal shuttle. Onsite parking is available (surcharge).

Palacio Duhau - Park Hyatt Buenos Aires has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Duhau Restaurante - Overlooking the garden, this fine-dining restaurant specializes in Argentinean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Gioia Restaurante - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Salones del Piano Nobile - Overlooking the garden, this fine-dining restaurant serves breakfast only. Reservations are required.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 to 40 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Duhau Restaurante
  • Gioia Restaurante
  • Salones del Piano Nobile

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Art supplies
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (19 inch wide door)
  • Magnifying mirror
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (21 inches high)

More

  • 100% renewable energy
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • First-run movies
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 to 40 per person
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buenos Aires Park Hyatt
Duhau
Hyatt Palacio Duhau
Palacio Duhau
Palacio Duhau Hyatt
Palacio Duhau Hyatt Hotel
Palacio Duhau Park Hyatt Buenos Aires
Palacio Duhau Park Hyatt Buenos Aires Hotel
Palacio Duhau Park Hyatt Hotel
Palacio Duhau Park Hyatt
Hyatt Buenos Aires
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Buenos Aires Hyatt
Palacio Duhau Park Hyatt Buenos Aires
Palacio Duhau - Park Hyatt Buenos Aires Hotel
Palacio Duhau - Park Hyatt Buenos Aires Buenos Aires
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires

Palacio Duhau - Park Hyatt Buenos Aires Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 325 out of 403 reviews
Rating 8 - Good. 47 out of 403 reviews
Rating 6 - Okay. 20 out of 403 reviews
Rating 4 - Poor. 9 out of 403 reviews
Rating 2 - Terrible. 2 out of 403 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

MIKHAIL

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Overall, Palacio Duhau is a beautiful, luxurious place. Their spa is excellent, with a 25-metre pool and great massage therapists. The only downside is the service. The main breakfast restaurant is great, with one hostess serving very quickly, with the right attitude and attention. However, the staff in the Piano Bar are plentiful but disorganised; once we waited 20 minutes for our coffee. The last disappointment was waiting 25 minutes for our bags to be brought from the room after checkout. It really depends on the person if you are cared or ignored in many situations.
Stayed 4 nights in Sep 2024

10/10 Excellent

cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ficamos 5 noites muito bem instalados na suite 301 e o Hotel é lindo, tem uma localização ótima, serviço impecável. Porém foi muito ruim ter eventos em todos os restaurantes do Hotel no mesmo dia impossibilitando de tomar um café ou chá nos restaurante do Hotel. Fica a sugestão para sempre deixarem um dos locais abertos aos hospedes
Stayed 5 nights in Sep 2024

6/10 Okay

Ana Carolina

Hotel was ok. We got wrong information at check in about breakfast not being included in the rate (it was), no information about a room change (when inquired were informed it was due to an upgrade to the palace, but our given room was facing the Main Street and quiete noisy). Elevator was not working properly and we got no down service in one night, when we called reception to ask for water since we did not get it and needed to go down to get it, since it wasn’t brought to our room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful
Stayed 2 nights in Aug 2024

10/10 Excellent

Ilma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make us feel welcome and their recommendations were on point. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Forrest

Stayed 2 nights in Jul 2024

10/10 Excellent

Aniket

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Ajith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful public spaces. Nice artwork.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful comfort!
Great service! Very nice people!
Stayed 3 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024

10/10 Excellent

Winston, Sunny Isles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a walkable area of Buenos Aires. The hotel is stunning.
Stayed 5 nights in Jan 2024

10/10 Excellent

William

Great hospitality
Stayed 4 nights in Jan 2024

10/10 Excellent

Christopher

Stayed 4 nights in Jan 2024

10/10 Excellent

tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property
Stayed 5 nights in Dec 2023

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is superb. Jose from the concierge is excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Stayed 1 night in Dec 2023

10/10 Excellent

Domenico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in BA!!!!!
Stayed 1 night in Oct 2023

6/10 Okay

Courtney, Irvine

Stayed 1 night in Oct 2023

10/10 Excellent

Phillis, Dallas

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 3 nights in Aug 2023

10/10 Excellent

galina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Emma

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
we stayed there for two full weeks in a suite. first week in the old part and the second in the newer part. the property is stunning and nothing short of gorgeous. that said, this is not a five star situation. some things you will encounter: - no one greets you or helps you with your luggage upon arrival, up and down the stairs (no ramp) as 4-5 men in black suits (called “security”) watch you go up struggling two flights of steps. - no one helps you with the door getting in or out of cars, nor with an umbrella when it’s raining and you are with multiple bags. - the wait staff at all of their dining options is hospitable but with an edge. everything you ask for (one example of a thousand was “do you have black tea?”) is met with a surprised face or a NO. they know and have black tea, but their attitude is to gaslight you as a first response. (“you want a black tea bag?”) - they can’t help you with a reservation, not even with the restaurant down the street, nor with currency exchange - spa: the pool is so pretty! the massages are THE WORST EVER. EVER. - i messaged them through the expedia app about early checkin, hotel pick up, etc and they NEVER responded. - towels are rough, shampoo & soaps are bad quality, toiletries are better on an airplane. - mattress in our bedroom had a sinkhole. - there’s a dog barking 24/7, crying for his life. while you sleep, eat, get the massage, watch a movie, YOU WILL HEAR THIS DOG BARK
Stayed 6 nights in Jul 2023