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The Buena Park Hotel & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Buena Park Hotel & Suites

Lobby
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior detail
Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior detail

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Buena Park, CA
  • Medieval Times
    2 min walk
  • Knott's Soak City Water Park
    14 min walk
  • Knott's Berry Farm
    14 min walk
  • Orange County, CA (SNA-John Wayne)
    23 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area | TV

Deluxe Triple Room

  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Double Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Best Inn & Suites

Pool
Parking included
Free WiFi
Air conditioning
3.7 out of 5, Good, (2684)
The price is $85
per night
includes taxes & fees
Dec 10 - Dec 11
Best Inn & Suites

About this property

The Buena Park Hotel & Suites

Buena Park hotel steps from Medieval Times
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1000 square feet (93 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

The Buena Park Hotel & Suites is a smoke-free property.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 401 out of 979 reviews" "
Rating 8 - Good. 161 out of 979 reviews" "
Rating 6 - Okay. 163 out of 979 reviews" "
Rating 4 - Poor. 104 out of 979 reviews" "
Rating 2 - Terrible. 150 out of 979 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Cruz

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
THE HOTEL IS NICE, I LIKE IT, BUT THE SHOWER WATER WAS COLD, THE TECHNICIAN DIDN'T FIX , I TAKED A WHOWER WITH COLD WATER.... AND THE WIFI SIGN IS POOR,, I HACE TROUBLE WITH CONNECTIONS... BUT REST OF AMENITIES ARE VERY NICE.
Stayed 1 night in Aug 2024

2/10 Terrible

Simona

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty and had bugs.
Stayed 1 night in Aug 2024

2/10 Terrible

Stephanie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled unclean at first walk in to room. Crackheads outside the property. Mold in iron where you put the water and the room was not clean. It was obvious that the room was barely skimmed over for cleaning. When they were told about it they did not offer even an apology. Needs updating badly.
Stayed 1 night in Jun 2024

10/10 Excellent

Jonatan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and helpful. Sure the facilities need some improvement here and there for amazing for the value and a short stay
Stayed 1 night in Aug 2024

2/10 Terrible

Joshue

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was a one night stay it was dirty. Walls wher stained and I even killed to roeached
Stayed 1 night in Aug 2024

2/10 Terrible

Mia

Disliked: Staff & service
Stayed 6 nights in Jul 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was incredible, love the little details like the toilet paper roll was folded in a nice design, I also like that the area around is nice and quiet. Great for a late night walk.
Stayed 1 night in Aug 2024

10/10 Excellent

Filemon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from reception and cleaning staff
Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful.
Stayed 2 nights in Aug 2024

6/10 Okay

Ben or Nicole

Traveled with family
Liked: Staff & service
Affordable but “iffy”
We needed a suite for us and our 4 young kids… the suites are in a separate building essentially behind the next property lot (so we literally had to load the kids into the van to DRIVE OVER for breakfast). Room was VERY outdated (old yellow incandescent bulbs, some of which didn’t work), had a useless thermostat (as the temp controls were still in the noisy window unit anyway), and had stained walls/mirrors, but was spacious though lacking in amenities/renovations. They do provide shampoo/conditioner/lotion/hand soap, and housekeeping came daily, but our bathtub had a steady slow RUN (not just a drip). Loud parties by our “neighbors” after midnight every night, hanging out in all the doorways and stomping up and down the walkway and right above our room, CONSTANTLY, till the wee hours for our ENTIRE stay. Walkable to Knotts but we drove for the sake of the kids. Breakfast had plenty of waffle irons and refrigerated yogurts plus toast/bagel and two cereals (but no egg or fruit options). Orange Juice was bitter and odd to the kids. The room was decent enough, however the drive in and out of that “back property” gave me the creeps. But given the price, there’s a 50-60% chance of giving this place one more shot.
Stayed 2 nights in Aug 2024

6/10 Okay

Ana

Liked: Staff & service
Disliked: Cleanliness
We noticed roaches in our restroom the last night of our stay
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Filemon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like how clean and excellent the staff service is.
Stayed 1 night in Aug 2024

10/10 Excellent

Velvet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Staff was great! Lobby was so clean pool was good for kids. Even though I was facing the busy street place was quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Fernando

Traveled with family and small children
NO THANK YOU
Stayed 1 night in Aug 2024

10/10 Excellent

sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God was good place was clean staff was friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Merle

Traveled with partner
Liked: Amenities
Nice quiet : and clean
Stayed 1 night in Aug 2024

6/10 Okay

Byron

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
So, it wasnt great, but it also wasn't terrible. It is clear they are TRYING to do their best. This hotel is huge and has multiple buildings to have to keep up with which I am sure is a lot of work. I feel like their cleaning could be better, but I have seen worse before so it didnt like ruin our trip or anything like that. It was pretty clear they had people staying long term there and that crowd didnt bother us, but it did make me feel a bit uncomfortable having a group of people outside smoking by where we had to go past with our kids. But I understand they prob need the long term renters to try and keep the place afloat. Just makes short term guests uncomfortable though. That being said, the staff was very nice and there was a security guard there everytime we were out of the hotel room so it made us feel more comfortable knowing he was there keeping an eye on things. We stayed in a huge 2 bedroom suite that had double glass doors between (I would recommend shades on the doors and an actual handle for these)with 3 queens and a couch that seemed to have a hydabed. Also 2 bathrooms, sinks, showers,and tvs (U should advertise this better), mini fridge& a microwave,desk,etc.We had a few issues like the ac making a loud noise and some tiny ants passing through, but nothing too terrible.The smoke alarms/detecrors weren't operational either. It was quiet,had comfy beds&close to Knotts.Also note we didnt have a do not disturb sign.And breakfast could use some fresh fruit&granola.
Stayed 3 nights in Aug 2024

2/10 Terrible

ana

Liked: Staff & service
Disliked: Cleanliness
It was a family trip to Disney we book 4 suites and all the room was very very bad,one tub the drain was full of hair,we found roach around the rooms,no water water run run don’t stay here,very loud downstairs room had a party we call the office and they don’t do nothing,very very disappointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, amenities
Very nice property
Stayed 2 nights in Aug 2024

8/10 Good

Daleighna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Check in was easy. Rooms were decent. Free breakfast was great. Hot pool was not hot. Pull out sofa bed was super uncomfortable. Seen lots of random people hanging out in the back of the parking lot seems as if they lived in the hotel because the following nights the same cars and people were outside in the parking lot blaring their music and smoking. No elevators. 100 dollars debit deposit or 200 dollar cash deposit. Bird poop all over the stairs and on railings.
Stayed 2 nights in Aug 2024

6/10 Okay

Liliana

Stayed 1 night in Jun 2024

4/10 Poor

Carla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had homeless people hanging around it and they left garbage on my car. The breakfast was waffles or yogurt that's it. The housekeeping staff did not clean the room very well between guests we found stuff under the bed. Plus during our time they didn't really clean the room .
Stayed 8 nights in Aug 2024