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The Buena Park Hotel & Suites

2.5 star property

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Photo gallery for The Buena Park Hotel & Suites

Lobby
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers
Standard Double Room | Pillowtop beds, desk, laptop workspace, blackout drapes
TV
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪3 min walk‬
  • Knott's Berry Farm
    ‪15 min walk‬
  • Knott's Soak City Water Park
    ‪15 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area | TV

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Lobby sitting area

Buena Park Grand Hotel & Suites

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
3.0 out of 5, (2003)
$136 nightly
The price is $136 total
includes taxes & fees
Buena Park Grand Hotel & Suites

About this property

The Buena Park Hotel & Suites

Buena Park hotel steps from Medieval Times
This smoke-free hotel features an outdoor pool, conference space, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The Buena Park Hotel & Suites features an outdoor pool, a vending machine, and multilingual staff. Event facilities measuring 1000 square feet (93 square meters) include conference space. Wireless Internet access is complimentary. This business-friendly hotel also offers concierge services, laundry facilities, and express check-out. Onsite uncovered self parking is complimentary.

The Buena Park Hotel & Suites is a smoke-free property.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 669 out of 1606 reviews
Rating 8 - Good. 259 out of 1606 reviews
Rating 6 - Okay. 268 out of 1606 reviews
Rating 4 - Poor. 175 out of 1606 reviews
Rating 2 - Terrible. 235 out of 1606 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

starla

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was good, but we had noisy neighbors that was playing music til 2am on a Monday night. Leaky, loud dripping water coming from the bathtub, no working outlets to charge electronics, remote controller for the television was not working. Overall, meh.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Mar 2025

4/10 Poor

Victoria

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

You get what you pay for.

Bathrooms and sinks were dirty, beds sucked, linens were stained, outlets were popping out of the drywall, WiFi never worked in my room, no phone to call front desk, but if you’re looking for somewhere just to sleep and shower, it’ll do fine.
Stayed 3 nights in Mar 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maribel

Traveled with family
Liked: Staff & service
Stayed 2 nights in Mar 2025

4/10 Poor

CHRISTINE

Disliked: Cleanliness
The staff was nice not friendly but nice. The room was very big and spacious and loved the little side room and the fact there were two bathrooms. The dowmfall was the room wasn't very clean and the shower/bathtub was disgusting and clearly hadn't been clean. There wasn't enough towels for four people not that it mattered because we ended up not using the shower in eaither bathroom. Where our room was located was way far in the back. A group of transients were loitering in the parking lot area by where we have to park our car which I did not like because I felt like my car was going to be broken into. Someone had thrown up on the sidewalk where you walked to your room so we had to walk into the parking lot to get into our room so we wouldn't have to walk through the throw up. Nobody came to clean it up.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and front desk service was great. Larger rooms and suites have not been updated like the smaller rooms. Complimentary breakfast was ok. Mainly waffles and cereal. Ran out of bread first day of our stay. No eggs or any breakfast meats. If you just need a bed for the night for a aingle or couple, you can't beat the price.
Stayed 2 nights in Feb 2025

2/10 Terrible

Leticia

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was a cat in the room next to mine. The cat was meowing a lot and it was very loud. I had to ask to me relocated to another room. The front desk guy asked me 5 times if I left the room dirty, because they didn't have people to clean. The room was clean but it's very old, I needs some renovation.
Stayed 1 night in Mar 2025

2/10 Terrible

Sook

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Toni

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No thank you

This hotel was horrible. The front desk guy was playing computer games on his own personal computer and taking on his cellphone. The wifi didn't work but somehow the staff could still access the Internet. He also did not explain to me clear how to get to my room and it wasn't the cleanest the floor was dirty/ dusty. The bathtub did not drain and the little lotion and stuff they give you was all used. I will not be staying here again . My brother has a horrible experience as well they said their room smelt like cat pee which didn't surprise me I saw a room with a cat just hanging out in it. I do not recommend
Stayed 3 nights in Mar 2025

2/10 Terrible

CITA

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Richelle

Stayed 4 nights in Dec 2024

6/10 Okay

Pratap

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bathrooms didn't have the door knob working. Water gets barely warm in the shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela

Stayed 2 nights in Dec 2024

2/10 Terrible

Keri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel stay

The hotel room floor was dirty, there wifi was down, the jacuzzi was dirty. The bathroom in the lobby was out of order.
Stayed 2 nights in Mar 2025

6/10 Okay

Megan

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Did the job but pretty run down

Staff that checked us in was great, very friendly. Hotel itself is pretty run down and doesn’t seem maintained well. Room was as clean as it could be.
Stayed 1 night in Mar 2025

4/10 Poor

Christina

Disliked: Cleanliness
There was only 1 small bar of soap..no shampoo..the room smelled bad. They couldnt bring any supplies due to no housekeeping staff availability. The remote was dirty.
Stayed 1 night in Mar 2025

2/10 Terrible

Mariana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gisela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading reviews that sounded straight out of nightmares, I was regretting booking here. Well, everything was perfect and more. Daily housekeeping, clean rooms, good enough breakfast. No bed bugs nor anything alike. I would only recommend adding a hot protein to the breakfast, maybe some sausage. Also, keep in mind that I am Mexican, so my standards may be a bit different.
Stayed 3 nights in Feb 2025

8/10 Good

james

Stayed 1 night in Mar 2025

8/10 Good

María

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Regular

The room is the classic Hotel, the beds are comfortable, although the sheets are not too clean. The bathroom is quite broken and the door did not close, but it is fine if you are passing through
Stayed 2 nights in Feb 2025

10/10 Excellent

Ma REMEDIOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025