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Mercure Budapest City Center Hotel

4.0 star property

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Exterior
Exterior
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Superior Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Parking available
  • Gym

Explore the area

Map
Váci utca 20, Budapest, 1052
  • St. Stephen's Basilica
    ‪10 min walk‬
  • Gellért Thermal Bath
    ‪20 min walk‬
  • Buda Castle
    ‪3 min drive‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪40 min drive‬

Room options

View all photos for Privilege, Comfort Room, 1 Double Bed

Privilege, Comfort Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Comfort Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (With the touch of Budapest)

Superior Room, Multiple Beds (With the touch of Budapest) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Multiple Beds (With the touch of Budapest)

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Privilege, Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Comfort Twin Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Comfort Twin Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from room

Hotel Vision

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, (782)
The price is $216
per night
$235 total
includes taxes & fees
May 14 - May 15
Hotel Vision

About this property

Mercure Budapest City Center Hotel

4-star hotel in Budapest City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and a business center are onsite. Housekeeping is available on request.
Mercure Budapest City Center Hotel offers 239 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Budapest hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Budapest City Center Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10 AM on weekdays.
Winestone - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 30 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Winestone

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (28 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number SZ19000376

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Budapest City Center Hotel
Hotel Budapest City Center
Hotel Mercure Budapest City Center
Mercure Budapest City Center
Mercure Budapest City Center Hotel
Mercure Hotel Budapest City Center
Accor Budapest City Center
Mercure Budapest City Hotel Budapest
Mercure Budapest City Center
Mercure Budapest City Center Hotel Hotel
Mercure Budapest City Center Hotel Budapest
Mercure Budapest City Center Hotel Hotel Budapest

Mercure Budapest City Center Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 351 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sulaiman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

YOSSI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but be aware you have to pre book the airport shuttle.. this was not advertised
Stayed 1 night in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was centrally to everything
Stayed 4 nights in Dec 2024

6/10 Okay

Susan

Stayed 11 nights in Dec 2024

10/10 Excellent

Zachary

Liked: Amenities, property conditions & facilities
The staff was exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

sami

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Imran

Business traveler
Disliked: Staff & service, room comfort

Pay for the location, not for the amenities/stay!

For someone that enjoys the proximity to the city centre & central locations, this property certainly checks the box.. and next to staff courtesy, everything good stops short (and this coming from an Accor ALL member!) Despite being put up in a so-called 'superior' category room (view from room in pic attached), the amenities were anything but.. toiletries/basics were skim (no moisturizer even), room slippers only provided in 'higher' room categories, no iron/board in room for safety reasons (although I've seen this provision in other properties as well, so not too surprised) and housekeeping was non-existent at times, when on 1-2 days, room was not even cleaned or replenished, with 0 effort to even try otherwise. For a similar (or lower) price, you're probably better off choosing Ramada next door, which offers a similar room, but with all of the amenities missing at Mercure, including much better breakfast offering :)
Stayed 4 nights in Jan 2025

10/10 Excellent

Miriam, hialeah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, the staff was incredible! I will recommend to all my friends!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

City centre hotel, walk out onto a main street. Clean, comfortable and a good breakfast.
Stayed 3 nights in Dec 2024

8/10 Good

wassim

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel in good location

Enjoyed our stay. Only problem for us were the pillows. Very uncomfortable, both hard and very big
Stayed 3 nights in Dec 2024

4/10 Poor

Ciaran

Traveled with family
Disliked: Property conditions & facilities, room comfort

Good location … but !

Reception welcome was ok , room was very poor , had to change room as the entire wall of the bathroom on the bedroom side was flaking with debris on the carpet and the corner edge coming off , seems to be a water leak inside the wall . Couldn’t believe the room was even let to a guest . Shower door didn’t close , water all over the bathroom floor . Bathrooms were small . Internet intermittent in the bedrooms . On the plus side , breakfast was good , service team attentative , the lounge access was a nice touch , comp Prosecco each evening with nibbles . Hot water for tea only reached 60 degrees in the restaurant . Location is great , walking distance to everywhere
Bathroom wall
Dampness
Shower door
Nibbles in lounge
Stayed 4 nights in Nov 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice hotel and everyone was very nice and great breakfast
Stayed 4 nights in Nov 2024

8/10 Good

Paul Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great location!
Stayed 2 nights in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay for the Christmas markets. Was surprised the premium room had no view and a Bath not a walk in shower but that may have been my mistake when booking. There are entrances on both sides of the hotel, our taxi driver sent us to the pedestrian precinct to enter- we could have walked in from the road drop off.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff was super helpful and breakfast was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Peadar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property which was central to a lot of tourist areas. Staff very friendly and room cleaned every day. Would wholly recommend!
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel perfect for easy walking to the City & Restaurants will definitely stay here in the future
Stayed 3 nights in Nov 2024