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Executive Single Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$84* Per night/room Apr 21 - Apr 22

Executive Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Business Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Chicamocha features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Art Deco hotel also offers a children's pool, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Limited onsite parking is available on request.

Hotel Chicamocha is a smoke-free property.

  • Daily
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Lockers available
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Computer station
  • Terrace
  • Luggage storage
  • Airport transportation - drop-off (surcharge)
  • Hair salon
  • Free English breakfast
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Parking (limited spaces)
  • Total number of rooms - 160
  • Accessible airport shuttle
  • Number of floors - 10
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • 24-hour health club
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Full-service spa
  • Free breakfast
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1982
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 2
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Wheelchair accessible – no
  • Number of restaurants - 3
  • Ballroom
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Room Amenities

Hotel Chicamocha offers 160 air-conditioned accommodations with minibars and complimentary toiletries. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Shower only
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Laptop-friendly workspace
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wardrobe or closet

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary English breakfast is served each morning between 6:00 AM and 9:30 AM.

Piscina - This restaurant specializes in international cuisine.

Zaborarte - Onsite restaurant. Guests can enjoy drinks at the bar.

El Ancla - This restaurant specializes in sushi.

Candelazo - Onsite café.

Hueco Karaoke Bar - Onsite karaoke bar.

Room service (during limited hours) is available.

Spa Services

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: COP 9.00 per night
  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 45000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 1
  • Pet deposit: COP 150000 per stay
  • Pet fee: COP 50000 per pet, per day
  • Rollaway bed fee: COP 50000.0 per night
  • Facilities fee: COP 9450 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Contactless check-in and contactless check-out are available.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Caters to LGBTQ guests

Contactless check-out is available

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 3

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Parking height restrictions apply

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 50000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of COP 50000 per pet, per day, plus a deposit of COP 150000 per stay
  • 2 total (up to 18 lbs per pet)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property caters to LGBTQ+ guests.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Chicamocha Bucaramanga
  • Hotel Chicamocha by Sercotel
  • Hotel Chicamocha Bucaramanga
  • Hotel Chicamocha Hotel
  • Hotel Chicamocha Bucaramanga
  • Hotel Chicamocha Hotel Bucaramanga

Hotel Reviews

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