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The Hotel

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hotel

Exterior
Front of property - evening/night
Panorama Suite (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Splendour Suite (lounge access) | City view
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Breakfast available

Explore the area

Map
38 Boulevard de Waterloo, Brussels, 1000
  • Avenue Louise
    3 min walk
  • Place du Petit Sablon
    6 min walk
  • Law Courts of Brussels
    7 min walk
  • Brussels (BRU-Brussels - National)
    32 min drive

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Panorama (lounge access)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Vista Room

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Twin Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Panorama Suite (lounge access)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

  • 269.1 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Panorama corner (lounge access)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Splendour Suite (lounge access)

  • 1011 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Cardo Brussels, Autograph Collection

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (178)
The price is $149
per night
$163 total
includes taxes & fees
Jan 7 - Jan 8
Cardo Brussels, Autograph Collection

About this property

The Hotel

4-star hotel in Upper Town
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking. Housekeeping is available on request.
The Hotel offers 422 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Biologique Recherche. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

The Hotel features a full-service spa and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 17222 square feet (1600 square meters) include a conference center. This luxury hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

The Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Iris - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference center (17,222 square feet of space)

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (217 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1082 reviews" "
Rating 8 - Good. 265 out of 1082 reviews" "
Rating 6 - Okay. 69 out of 1082 reviews" "
Rating 4 - Poor. 28 out of 1082 reviews" "
Rating 2 - Terrible. 31 out of 1082 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Juan Mila de la

Stayed 1 night in Sep 2024

8/10 Good

Abass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Teodor

Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location . No problems at all staying there. I would recommend the Hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adeliya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice located, very clean, great breakfast, nice spa. Great people at reception. I would definitely stay in this hotel again.
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mariam

Stayed 2 nights in Aug 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Overall a decent hotel for the price but nothing particularly impressive. We upgraded to a Deluxe Panorama and were a bit disappointed that that did not give us access to the Panorama Lounge. Rooms are a bit cramped without a separate bathroom so the room feels a bit stuffy for 2 and all sounds carry throughout the room (your showers and bathroom breaks are very audible to your travel partner).
Stayed 3 nights in Sep 2024

8/10 Good

Dung

Liked: Amenities, property conditions & facilities
Central to metro, shopping Center.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ali, Great Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel felt like being in the Hilton, luxurious despite the low price.
Stayed 2 nights in Aug 2024

8/10 Good

Manuel, Quincy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at the lounge is rather scarce, way under expectations The view of the rooms is great, as they are the rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Ewelina, LOS ANGELES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views, close to metro and bus, walkable distance to Grand Place and near by shopping. Very pleasant staff, clean and comfortable room. Yummy breakfast. Will stay there again.
Stayed 5 nights in Aug 2024

8/10 Good

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy beds, nice room with view, staff were helpful and the breakfast was excellent.
Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a difficult place
The hotel is located in an area with high end fashion stores but limited eating choices. It is a 70m walk to a metro but requires a change train to get to the centraal or airport stations. The rooms are good and clean and provide free beverage items. The premiom lounge upstairs is available during the day with limited drink choices but has snacks and some spirits added between 5 and 8pm. We would probably stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, pet friendly and lovely staff
Stayed 1 night in Aug 2024

10/10 Excellent

Ziynet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very clean. Highly recommend the Iris restaurant.
Stayed 2 nights in Aug 2024

4/10 Poor

Ta.er

Liked: Staff & service, property conditions & facilities
The hotel was fine, about 20 minute walk from grand place, but you have to pay €50 desposit when you arrive at the hotel which you receive back in 3 working days.... im still wanting for it to return... after 4 days i have no hope
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique et proche de toutes les commodités
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Lydia

Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Adi Gabriela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The staff was very kind and helpful.
Stayed 2 nights in Aug 2024