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The Hotel

5.0 star property

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Photo gallery for The Hotel

Splendour Suite (lounge access) | City view
Exterior
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Sauna, steam room, body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Pet friendly
  • Room service
$211
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
38 Boulevard de Waterloo, Brussels, 1000
  • Place du Grand Sablon
    ‪7 min walk‬
  • Royal Palace of Brussels
    ‪9 min walk‬
  • La Grand Place
    ‪17 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(23 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Vista Room

8.8 out of 10
Excellent
(33 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(77 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(10 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Splendour Suite (lounge access)

  • 1011 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Panorama Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Panorama Suite

  • Sleeps 2

View all photos for Deluxe Panorama Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama Room

  • Sleeps 2

View all photos for Superior Vista Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Vista Room

  • Sleeps 2

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Panorama Corner Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama Corner Room

  • Sleeps 2

View all photos for Splendor Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Splendor Suite

  • Sleeps 2

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About this property

The Hotel

5-star hotel in Upper Town
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking. Housekeeping is available on request.
The Hotel offers 423 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The Hotel features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 17222 square feet (1600 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

The Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Iris - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference center (17,222 square feet of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (217 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 819 out of 1273 reviews
Rating 8 - Good. 303 out of 1273 reviews
Rating 6 - Okay. 76 out of 1273 reviews
Rating 4 - Poor. 38 out of 1273 reviews
Rating 2 - Terrible. 37 out of 1273 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights here after 2 nights in Bruges. First time in both and while I knew what i was expecting in Bruges (thanks to one of my fav movies 😉), Brussels was a bit of an unknown. The Hotel was such a great place in a great location. Check in and out was online and our room on the 14th floor had great views of the city. The only gripe was the bathroom isn’t totally private. I knew this but my partner wasnt keen on the set up. Room was spotless and the central console for the lights and black out blinds was handy. I used the new technogym which was only upgraded in March past so all the equipment was as new. Enough machines and weights to tick over on your stay. The spa was like new too and though I didn’t pay for any treatments, i used the steam room and sauna, included in our stay. Buffet Breakfast was good quality and plenty of choice for all. If we return to Brussels the The Hotel would certainly be revisited.
Walking back to hotel via the gardens just outside.
Control console for lights and blinds
Lifts were very quick and controlled with room keycard
View from 14th floor
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Best food - some room for improvement elsewhere

Great views - hotel installed new shower doors which had the water go well into the toilet area which was gross. Had to change rooms a couple times and the room cards were not keeping up so had to keep running to reception. Food is excellent but get to breakfast early because it is very small and you may have to sit on the outside couch to eat. Beautiful hotel, Anne from reception was lovely and helpful. The lounge on the 24th floor is absolutely wonderful and well worth it with tasty snacks and drinks on offer.
Stayed 2 nights in May 2025

10/10 Excellent

Alberto

Hôtel location is fantastic. The hotel is very clean and modern.
Stayed 4 nights in May 2025

8/10 Good

Victoria, Brooklyn

Stayed 2 nights in May 2025

10/10 Excellent

Asha, San Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great location, beautiful room
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, professional setting. Helpful front desk staff. Would definitely return! Thank you.
Stayed 2 nights in May 2025

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed every bit of it.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Just an amazing hotel in the greatest location in Brussels and within walking distance of the many great attractions, restaurants and bars. Just wake up a bit later on Sunday am as it’s quite lively in front of the hotel from the Saturday night life.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from the room. Access to the spa and panoramic lounge were a bonus, with probably one of the best views from a sauna. Staff all very friendly and helpful. We will definitely return on our next visit to Brussels.
Stayed 2 nights in May 2025

8/10 Good

william

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for summit
Stayed 1 night in Mar 2025

4/10 Poor

Hanna

Stayed 2 nights in May 2025

8/10 Good

Mohan Ramesh

Liked: Cleanliness, staff & service

Convenient and Central

Convenient and central
Stayed 2 nights in May 2025

10/10 Excellent

Cem

Stayed 4 nights in May 2025

4/10 Poor

Jussi

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

kylie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff pick and choose who they want to serve, we was seated at a table and totally ignored, not given any menus until we asked. Its very frustrating. For breakfast we had to cue for over 40minutes and then they would let certain people jump the line. We was served a raw burger which was totally pink inside and when we disputed this they looked at us like we was crazy.
Stayed 2 nights in May 2025

8/10 Good

ron

Liked: Cleanliness, property conditions & facilities
Restaurant was a little slow in service but food was good
Stayed 1 night in May 2025

10/10 Excellent

Myroslava, canton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and will use this property again on our next visit!
Stayed 2 nights in May 2025

10/10 Excellent

SHIVANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

We enjoyed our stay !
Stayed 2 nights in May 2025

2/10 Terrible

Christian

Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jonas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Olukunle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sonia

Stayed 1 night in May 2025