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Pillows City Hotel Brussels Centre

4.0 star property

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Photo gallery for Pillows City Hotel Brussels Centre

Street view
Grand Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing
Bar (on property)
Shower, rainfall showerhead, free toiletries, hair dryer
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Air conditioning
  • Room service

Explore the area

Map
Parochiaansstraat 15-27, Brussels, 1000
  • La Grand Place
    ‪6 min walk‬
  • Royal Palace of Brussels
    ‪9 min walk‬
  • Manneken Pis Statue
    ‪9 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing

Luxury Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, soundproofing

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, soundproofing

Family Room

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Luxury Room

Grand Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing

Grand Luxury Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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Restaurant

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  • Free WiFi
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$182 nightly
The price was $191
The price is $182 total
includes taxes & fees
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About this property

Pillows City Hotel Brussels Centre

4-star hotel in Upper Town
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This boutique hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Pillows City Hotel Brussels Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Living Bar & Bistro - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 12.50 for children
  • Self parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 38 out of 1003 reviews
Rating 4 - Poor. 6 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Cristina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location , Clean , Front desk very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

brittanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, superb hotel, room and staff!
Stayed 4 nights in Mar 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lance, SILVER SPRING

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for access around Brussels
Stayed 3 nights in Feb 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location and friendly staff
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

We just stayed overnight at Pillows. The receptionist was very friendly and we got a free upgrade to a nice room with King size bed. The room is very clean and has complementary water, tea and Nespresso coffee. The location is nearby Grand Place. I think we got good value from what we pay for.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Thelma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 4 days stay at this hotel . Very happy with my check in. Staff was very accommodating. Love my spacious and cozy room. Location is quiet but walkable to the main center.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful and modern rooms, walkable to most of the attractions. We really enjoyed staying at Pillows! Definitely recommend it!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful stay

Beautiful property and very comfortable room. Beautifully presented throughout the hotel, including the room. Comfortable bed, modern bathroom, ample housekeeping, coffee and fridge in room. Breakfast was plentiful but quite cold sadly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillows is a great hotel in an exceptional location in city center Brussels. The hotel was clean and comfortable. The front desk staff was friendly and attentive. The bar and restaurant were excellent. The location can’t be beat as you are close major city attractions, arts, shops, restaurants, historic sites. With wind driven rain every day I am grateful for the umbrella provided that allowed me to walk the city sites each day to my visit.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Perfect value. Centrally located, clean, modern, great service. Easily the fastest elevator I’ve ever been in!
Stayed 3 nights in Jan 2025

2/10 Terrible

Shalina

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2024

10/10 Excellent

Awel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff! Helped us with recommendations for waffles and were courteous and accommodating while we waited for our flight out of Brussels.
Stayed 1 night in Jan 2025

10/10 Excellent

Karina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, near and easy to access to different places
Stayed 1 night in Jan 2025

10/10 Excellent

glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Ka

Stayed 3 nights in Jan 2025

8/10 Good

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Szymon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Very good location and nice, helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Stayed 2 nights in Dec 2024