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Pillows City Hotel Brussels Centre

4.0 star property

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Photo gallery for Pillows City Hotel Brussels Centre

Street view
Grand Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing
Terrace/patio
Bar (on property)
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Air conditioning
  • Room service
$157
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Parochiaansstraat 15-27, Brussels, 1000
  • La Grand Place
    ‪6 min walk‬
  • Royal Palace of Brussels
    ‪9 min walk‬
  • Brussels Christmas Market
    ‪13 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing

Luxury Room

9.8 out of 10
Exceptional
(61 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, soundproofing

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, soundproofing

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Luxury Room

Grand Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing

Grand Luxury Room

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Pillows City Hotel Brussels Centre

4-star hotel in Upper Town
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This boutique hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Pillows City Hotel Brussels Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Living Bar & Bistro - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
  • Self parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1013 reviews
Rating 8 - Good. 219 out of 1013 reviews
Rating 6 - Okay. 33 out of 1013 reviews
Rating 4 - Poor. 6 out of 1013 reviews
Rating 2 - Terrible. 13 out of 1013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika, Carrollton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a massive amount of street construction going on right in front and there are blocked crossings other than that it was a great hotel. Smells amazing, good room sizes, i would stay here again
Stayed 3 nights in May 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A modern, stylish hotel in a great location near to Brussels Central Station. Friendly staff at check-in and during short stay. Would not hesitate to stay again on another visit.
Stayed 1 night in May 2025

8/10 Good

Jana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were super clean. Staff was not overly helpful. Area was okay.
Stayed 3 nights in May 2025

10/10 Excellent

Russell, Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. Great central spot for exploring the touristy part of the city.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inflexible, I accommodating.

Completely inflexible hotel that was unwilling to alter my reservation date despite a flight cancellation and the fact that they certainly could have sold the inventory. I won't be staying here ever.
Stayed 1 night in May 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

shahab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, friendly staff, clean, large size room, good area access to town center night life
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is situated close to many attractions and short walk from train/metro station. It was easy for me to take day trips to Bruges and Ghent since the central train station was nearby. The room had good amenities. True to how it’s pictured.
Stayed 3 nights in Apr 2025

10/10 Excellent

deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Staff & service, property conditions & facilities
Treated us like royalty. Welcome chocolate on the bed when we got there
Stayed 2 nights in May 2025

10/10 Excellent

Jayda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À réserver sans hésitation

Notre chambre était spacieuse, comfortable et en très bon état. Et l’emplacement est idéal près de la gare centrale.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable room. Fantastic location and an easy walk to the main square.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dawn, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and location was great! Very walkable to most attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Clint

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and wonderful property right I. The city center. Would definitely recommend.
Stayed 3 nights in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally don’t write reviews, but my experience here was nothing short of fantastic. Not only is the hotel located in a nice area, but the staff are exceptional. The hotel supplies you with umbrellas when needed as well as assisted us with outlet converters as ours broke. Also the hotel service is truly amazing. I left AirPods and was quickly notified and sent back my items. If you are thinking about this hotel BOOK IT!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kai

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel a stone’s throw from Central train station. Have dinner at their restaurant. Delicious food in a pleasant setting. The staff are very friendly. Highly recommended
Stayed 6 nights in Apr 2025

10/10 Excellent

sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025