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pentahotel Brussels City Centre

4.5 star property

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Bar (on property)
Exterior
Bar (on property)
penta Plus Room | Premium bedding, in-room safe, blackout drapes, free WiFi
Breakfast, lunch, dinner served; Modern European cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Pet friendly
  • Gym
$134
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Chaussee De Charleroi 38, Brussels, 1060
  • Avenue Louise
    ‪3 min walk‬
  • European Union Parliament Building
    ‪4 min drive‬
  • La Grand Place
    ‪5 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Room options

View all photos for penta Plus Room

penta Plus Room | Premium bedding, in-room safe, blackout drapes, free WiFi

penta Plus Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

Premium bedding, in-room safe, blackout drapes, free WiFi

Penta Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout drapes, free WiFi

penta Standard Room

8.8 out of 10
Excellent
(78 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Single Room

Premium bedding, in-room safe, blackout drapes, free WiFi

penta Single Room

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

pentahotel Brussels City Centre

4.5-star hotel in Sint-Gillis
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3261 square feet (303 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, a library, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Pentahotel Brussels City Centre is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Children aged 5 and younger eat free breakfast.
Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 55; reservation required

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3,261 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.5 for children
  • Covered self parking fee: EUR 26 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1008 reviews
Rating 8 - Good. 316 out of 1008 reviews
Rating 6 - Okay. 109 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 32 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Stayed 3 nights in May 2025

10/10 Excellent

DIMITRIOS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent—there was nothing to complain about.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Utsav

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was worried after reading mixed reviews but only thing different was no deposit was charged . 2 single duvets(more like thin sheets)for double room and when asked were told the Hotel does not have them.The rooms and interiors definitely need updating as carpets are filthy both in corridors and rooms and furniture and switches are outdated. There is a strange stink coming out of the sinks and toilets. I requested room to be cleaned and bed sheets changed as there was stains. To our surprise when we returned later in the night the same bedsheet had been put over. I think this hotel is taking the green planet idea too far. The fact that is there is no phones to call any team but a whatsapp chat where someone replies if you are lucky seems off. The only saving grace of the hotel is some reception staff and its location although not city centre as mentioned but close to metro stop that helped going around the city.
Stayed 3 nights in May 2025

2/10 Terrible

Emily

Stayed 1 night in May 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness
Great staff and breakfast buffet!
Stayed 1 night in May 2025

10/10 Excellent

Alistair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect only sometime have some bad smell in the bedroom.
Stayed 2 nights in May 2025

6/10 Okay

Colette

Traveled with family and small children
The location was good. We walked all over the city. The hallway had a strong unpleasant scent and we reported loud banging during the night to the front desk but didn’t get any follow up or the offer of another room. Bed was very comfortable and there was a lot of space in our room. Had to call down for replacement towels before noon as they don’t do room service. We were not able to order room service from our room at 10:30 pm even though it was stated that it was 24/7. Overall, not a bad place to stay but could use a little more TLC for guest.
Stayed 3 nights in May 2025

8/10 Good

patrick

Stayed 3 nights in May 2025

10/10 Excellent

Hawley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous 3 night stay in this quirky hotel. Close to everything. Super clean and exceptionally friendly and helpful staff. We would certainly stay here again!
Stayed 3 nights in Apr 2025

8/10 Good

Do

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the rooms were top notch
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Business trip

Ok hotel spacious rooms. Good size bathhroom with walk in shower. View of immediate buildings or walls from room window not so great. Carpet was not clean and had a smell. Bed comfortable and good size. Busy check in area as in same area as bar so for logistical not well located in hotel. Location of hotel reasonable - taxis can take some time to arrive. Good breakfast buffet selection in spacious dining area. Overall good
Stayed 1 night in Apr 2025

8/10 Good

Anne-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean and the breakfast buffet fantastic. The only downside is for anyone who is a light sleeper we could hear trams all night and a lot of noise from other rooms, however there is sn option to have a quiet room so maybe that would be better. Overall location good, bed comfy, I would stay again just gave a quiet room
Stayed 3 nights in Apr 2025

10/10 Excellent

Giovana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, staff was accommodating and friendly. We had to switch rooms twice due technical issues but they were extremely prompt with that and we had an overall positive experience. Would not only stay again but also recommend to friends and family.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great hotel with great staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jayden

Stayed 1 night in Mar 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar open up to 24 hours, but very well secured and quiet
Stayed 2 nights in Mar 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Phillip Derek Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely outstanding. Very friendly and helpful. The room was clean and spacious.
Stayed 1 night in Mar 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite and the carpets have visible stains, as well as the sofa and one of the chairs had visible stains on them
Stayed 1 night in Mar 2025

6/10 Okay

Piotr

Stayed 1 night in Mar 2025