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pentahotel Brussels Airport

3.0 star property

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Photo gallery for pentahotel Brussels Airport

Terrace/patio
Exterior
Lobby lounge
Daily continental breakfast (EUR 22 per person)
Arcade

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Bar
  • Parking available

Explore the area

Map
Berkenlaan 5, Diegem, Machelen, 1831
  • NATO Headquarters
    ‪3 min drive‬
  • Atomium
    ‪11 min drive‬
  • La Grand Place
    ‪15 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪4 min drive‬

Room options

View all photos for penta Single Room

Premium bedding, individually decorated, individually furnished, desk

penta Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for penta Plus Room

penta Plus Room | Premium bedding, individually decorated, individually furnished, desk

penta Plus Room

8.6 out of 10
Excellent
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for penta Standard Room

penta Standard Room | Premium bedding, individually decorated, individually furnished, desk

penta Standard Room

8.4 out of 10
Very good
(30 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Restaurant

ibis budget Brussels Airport

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
3.6 out of 5, Good, (1001)
$97 nightly
The price is $97 total
includes taxes & fees
ibis budget Brussels Airport

About this property

pentahotel Brussels Airport

3-star hotel in Diegem
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Pentahotel Brussels Airport offers 87 accommodations with complimentary bottled water and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 38-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and in-room fitness.
Pentahotel Brussels Airport features a 24-hour fitness center and in-room fitness. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3-star property consist of a 24-hour business center, a meeting room, and coworking spaces. Event facilities measuring 3767 square feet (350 square meters) include conference space. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pentahotel Brussels Airport is a smoke-free property.

A hosted evening meal is available for a surcharge on Monday, Tuesday, Wednesday, and Thursday (reservations required).
Pentalounge - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pentalounge - Onsite lobby lounge. A children's menu is available. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 19 per night)
  • Secured extended parking on site (EUR 60 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available on Monday, Tuesday, Wednesday, and Thursday for a fee of EUR 30; reservation required

Restaurants on site

  • Pentalounge
  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,767 square feet of conference space
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 1986
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • 3G smartphone data speed
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Rowing machine
  • Smartphone
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Unlimited smartphone data usage
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 44 lbs per pet

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Secured self parking fee: EUR 19.00 per night
  • Secured extended parking fee: EUR 60 per week
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - BE0408.083.849
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

pentahotel Brussels Airport
pentahotel Hotel Brussels Airport
pentahotel Brussels Airport Hotel
Pentahotel Brussels Machelen
pentahotel Brussels Airport Hotel
pentahotel Brussels Airport Machelen
pentahotel Brussels Airport Hotel Machelen

pentahotel Brussels Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 215 out of 711 reviews
Rating 8 - Good. 263 out of 711 reviews
Rating 6 - Okay. 126 out of 711 reviews
Rating 4 - Poor. 68 out of 711 reviews
Rating 2 - Terrible. 39 out of 711 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sariah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a very nice room and i enjoyed my stay!
Stayed 2 nights in Mar 2025

2/10 Terrible

Sarah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Charged us 50 euro for housekeeping
Stayed 2 nights in Feb 2025

8/10 Good

Papa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful environment suitable for vacation and relaxation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Grace

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

2/10 Terrible

Rod

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting property. The toilet in my room hardly been cleaned and was absolutely disgusting. With a foul smell. Switched to another room wasn’t much better. The carpets are all stained. The comforter had blood stains on it. Horrible.
Stayed 1 night in Jan 2025

10/10 Excellent

Karl

Stayed 1 night in Jan 2025

4/10 Poor

Hindoloh

Stayed 1 night in Dec 2024

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted with Hotels.com

For 2 weeks Hotels.com could NOT find my reservation-both on application as well as computer.when I tried to cancel the reservation due to the country security situationHotels showed: "something went wrong our side".unable to continue.SO That cost me the payment refund.AND I NOW NO LONGER USE HOTELS,I USE BOOKING,AND CURRENTLY AM TRAVELLING WITH 11 NIGHTS hotel accomodations .
Stayed 1 night in Dec 2024

2/10 Terrible

Cat

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Our room was very dirty, the non lobby areas were very shabby with trash and gross carpet, and there were a lot of issues with the bathroom. The floor was wet when we got there, the hair dryer didn’t work, the shower was small and slanted so everything fell off the rack, etc. Since there was no phone in the hotel room I tried to go to the desk but every time there was a huge line of people checking in, so there was no way for me to get help unless I stood there in my pajamas with wet hair. The rooms were also very tiny and they only gave you one pillow per person. I would not recommend this place
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and peaceful area
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Stayed 3 nights in Nov 2024

10/10 Excellent

Lavinia Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy my stay,ferndly peopele. Only with the transportation air Canada changed two time my fly al’t last minute and I will look for refound. Thanks
Stayed 4 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness
Good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Yahya

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay for one night.
Stayed 1 night in Nov 2024

6/10 Okay

Norman

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Super small room. Hotel is boutique style in decor: some neo metal thing that was a bit weird. Floors were dirty. Paid for breakfast but shouldn’t have as nobody checked to see if we had.
Stayed 1 night in Oct 2024

6/10 Okay

Giuseppe

Business traveler
Liked: Staff & service
Not bad, but not good
Stayed 1 night in Jul 2024

10/10 Excellent

Jithin J

Stayed 1 night in Oct 2024

8/10 Good

Ihor, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some water pipe sounds in the room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a perfect stay and staff were very helpful, attentive and friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Niculae

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Expensive parking, 18 euro per night
Stayed 2 nights in Sep 2024