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Novotel Brussels off Grand'Place

4.0 star property

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Photo gallery for Novotel Brussels off Grand'Place

Lobby
Lobby sitting area
1 bedroom, minibar, in-room safe, blackout drapes
Exterior
Breakfast, lunch, dinner served; alfresco dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • La Grand Place
    ‪3 min walk‬
  • Manneken Pis Statue
    ‪4 min walk‬
  • Royal Palace of Brussels
    ‪9 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds) | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room (1 Double Bed with 2 Single Sofa Beds)

8.6 out of 10
Excellent
(47 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Executive Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Executive Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(37 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Multiple Beds, Accessible

Superior Room, Multiple Beds, Accessible | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Superior Room, Multiple Beds, Accessible

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(44 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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Restaurant

Warwick Grand-Place Brussels

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1440)
$182 nightly
The price was $191
The price is $182 total
includes taxes & fees
Warwick Grand-Place Brussels

About this property

Novotel Brussels off Grand'Place

4-star hotel in Quartier du Centre - Centrumwijk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning. Housekeeping is available on request.
Novotel Brussels off Grand'Place offers 140 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 13 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Brussels hotel also offers a fitness center, a vending machine, and multilingual staff.

Novotel Brussels off Grand'Place is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Gourmet Bar - This brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
Children under 13 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels

Novotel Brussels off Grand'Place Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small and poorly designed. Room was clean.
Stayed 1 night in Mar 2025

8/10 Good

Rahat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lactation is perfect. Early checked in was accepted, which was great. Helpful staff, easy access. Buffet breakfast was good but could be better with more choices of hot food. Overall good experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Guisela, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good experience. Close to everything! Great breakfast. Great choice!
Stayed 3 nights in Mar 2025

10/10 Excellent

Hiteshkumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Inigo, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Brussels and walking distance to shopping and dining. Perfect place!
Stayed 4 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times

Great hotel, lovely large room with a nice view over the square. Staff very friendly and helpful.
Stayed 3 nights in Feb 2025

8/10 Good

TIFFANY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have the sink in the restroom
Stayed 3 nights in Feb 2025

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for what we required

The hotel was great, very clean and modern feel. Location was perfect for what we required. A short walk to Brussels central train/metro station as well as a short walk to Grand Place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elysabeth, Anaheim

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
christmas market and the architecture around.. churches to see.
Stayed 1 night in Dec 2024

10/10 Excellent

Dietrich

Stayed 2 nights in Feb 2025

10/10 Excellent

Vitaly

Stayed 1 night in Jan 2025

10/10 Excellent

Gabriela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great staff! Made our short trip very enjoyable.
Stayed 3 nights in Jan 2025

8/10 Good

Shabeer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good comfortable room
Stayed 1 night in Nov 2024

6/10 Okay

Claudia, Franklin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the best area very walkable
Stayed 1 night in Jan 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel overall!! I will stay again in a near future.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The stuff is so friendly and helpful, the location of the hotel is great
Stayed 1 night in Jan 2025

4/10 Poor

alexandra

Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

SUAT MEI KAREN

Disliked: Staff & service
The staff attitude needs to be improved
Stayed 3 nights in Dec 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
El hotel tiene una ubicación privilegiada. Mal que abres la llave del lavabo y huele fatal. El WC y regadera muy pequeño. Toallas demasiado viejas
Stayed 3 nights in Dec 2024

10/10 Excellent

Ariagna

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located to walk to many places of interest. Very comfortable beds with a memory like foam topper but not to much. Breakfast is the best, well worth the 19 euro and order with stay or right at arrival for that price. My German Eurail pass only included to Brussels Nord. I suggest take taxi between hotel and that station instead of transferring to Brussels Centraal train.
Stayed 2 nights in Dec 2024

8/10 Good

Saundra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic, my only complaint is that the rooms were very hot. Even with the windows open in December. Great location, close to everything, staff was fantastic.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was literally so close and convenient, just on the square only a few hundred yards from central square. So close to the shops, the Christmas markets around the corner from the station and metro. The hotel was warm and welcoming the perfect location to pop back with bags. The room.was comfortable a bit strange with a separate toilet which could have done with a little handbasin. Great breakfast something for all.
Stayed 3 nights in Dec 2024