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Novotel Brussels off Grand'Place

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Brussels off Grand'Place

Lobby
Lobby sitting area
Breakfast, lunch, dinner served; alfresco dining
Exterior
Executive Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service

Explore the area

Map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • Galeries Royales Saint-Hubert
    ‪1 min walk‬
  • La Grand Place
    ‪3 min walk‬
  • Brussels City Hall
    ‪3 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪22 min drive‬

Room options

View all photos for Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds) | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room (1 Double Bed with 2 Single Sofa Beds)

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing

Executive Room, 1 Double Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, 1 Double Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

ibis Brussels off Grand Place

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1005)
The price is $149
per night
$162 total
includes taxes & fees
Jan 25 - Jan 26
ibis Brussels off Grand Place

About this property

Novotel Brussels off Grand'Place

4-star hotel in Quartier du Centre - Centrumwijk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning. Housekeeping is available on request.
Novotel Brussels off Grand'Place offers 140 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 13 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Brussels hotel also offers a fitness center, a vending machine, and multilingual staff.

Novotel Brussels off Grand'Place is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Gourmet Bar - This brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
Children under 13 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels

Novotel Brussels off Grand'Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1005 reviews" "
Rating 8 - Good. 310 out of 1005 reviews" "
Rating 6 - Okay. 83 out of 1005 reviews" "
Rating 4 - Poor. 31 out of 1005 reviews" "
Rating 2 - Terrible. 12 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a short stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location!
The hotel is very nice - located in the heart of Brussels historic distric. The staff is very helpful and the hotel is like new. Highly recommend!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Chynna Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the Centre of Grand Place
Great place to stay as we were right in the centre. Amenities were closer so was the train station. Everything is within walking distance! Rooms were clean and cozy. The only issue we had is that we couldn't get the thermostat to work properly and the charging stations (usb-port) besides the bed were out of order. Other than that, we had a great time!
Stayed 3 nights in Oct 2024

10/10 Excellent

Keanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel in a great location!
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Business traveler
Convenient for central station
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Youssef

Stayed 1 night in Sep 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
We lived in Brussels and just wanted to be near the GP.
Stayed 4 nights in Sep 2024

4/10 Poor

ITURIEL CARDENAS

Traveled with family
Disliked: Cleanliness, staff & service
DO NOT STAY HERE!! the room carpet and the chairs in my room were very dirty, the walls had many stains and scratches, and everything looks poorly maintained. Front desk staff was inexperienced and not very willing to help, my room had a broken AC and took them two days to fix it. On the other hand, the location is great, just few minutes from Great Place and Central Station, but there are 2 or 3 hotels next door to choose from.
Stayed 3 nights in Aug 2024

4/10 Poor

ITURIEL CARDENAS

Traveled with family
Disliked: Cleanliness, staff & service
DO NOT STAY HERE!! the room carpet and the chairs in my room were very dirty, the walls had many stains and scratches, and everything looks poorly maintained. Front desk staff was inexperienced and not very willing to help, my room had a broken AC and took them two days to fix it. On the other hand, the location is great, just few minutes from Great Place and Central Station, but there are 2 or 3 hotels next door to choose from.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to everything, breakfast was excellent with a lot of choices.
Stayed 7 nights in Sep 2024

6/10 Okay

Khurram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fair Hotel
We had a very average experience at this hotel. The staff was friendly and accommodating but the problem is that it's rated as a 4 star hotel and I would describe this more like a motel. Rooms are very small with very small bathrooms. Location is excellent so very convenient
Stayed 2 nights in Sep 2024

8/10 Good

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 12 nights in Aug 2024

6/10 Okay

Tushar

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a fan of their Breakfast. The door to the shower and washroom opened to the room, so washing our hands in the middle of the night was such an inconvenience and would wake up everyone. Location was perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

Reg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Its right at the edge of a TON of things to see and do. Everyone was nice and friendly - food was great. Enjoyed our time there.
Stayed 3 nights in Sep 2024

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location close to central station and everything else you need to know in Bruselas.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, adjacent to the train station and main attractions in Brussels. Comfortable room, small shower but also had a full size soaking tub. Close enough to restaurants and shops to have some noise in the evening but did not keep us awake. Convenient restaurant/bar and snacks available for sale in the lobby.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Louisa, Ancaster

Traveled with family and small children
Liked: Cleanliness, staff & service
Amazing location, friendly staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Huma

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Novotel is the best. It was regularly clean. The staff was very helpful. The area around is easily accessible for restaurants. The Brussels Central station is two minutes walk away from the hotel.
Stayed 3 nights in Aug 2024

4/10 Poor

Pankti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room has beg bugs !! I have been bitten all over and when i told the teamm at reception, they didnt say much, they said it xould be mosquitoes may be and thats all. No apologies , no concern on even showing them the red marks all over my hands and neck and legs. Expected lot more from them to respond to a serious issue. Nightmare to ensure we dont carry it back home and had to throw a lot of things out Only good thing was the location
Stayed 1 night in Aug 2024

10/10 Excellent

Youssef

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2024