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Novotel Brussels City Centre

4.5 star property

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Photo gallery for Novotel Brussels City Centre

Exterior
Exterior
Lobby sitting area
Family Room (Superior 1 double bed and 2 sofa beds) | Hypo-allergenic bedding, free minibar items, in-room safe, desk
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Rue De La Vierge Noire 32, Brussels, 1000
  • Brussels Christmas Market
    ‪3 min walk‬
  • La Grand Place
    ‪4 min walk‬
  • Manneken Pis Statue
    ‪7 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Suite, 2 Queen Beds

  • 312 sq ft
  • Sleeps 8
  • 2 Queen Beds

View all photos for Family Room (Superior 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Superior 1 double bed and 2 sofa beds)

  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Family Room (Standard 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Standard 1 double bed and 2 sofa beds)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Room, 1 Double Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Brussels City Centre

4.5-star hotel in Lower Town
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and concierge services. Housekeeping is available on request.
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Novotel Brussels City Centre features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

6 meeting rooms are available. This luxury hotel also offers a terrace, a vending machine, and multilingual staff.

Novotel Brussels City Centre is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
GourmetBar - This brasserie specializes in Belgian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Novotel Brussels City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ethan

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice hotel

We stayed in a family room at this hotel (2 adults, a 2 year old and a 5 month old). The location of the hotel is perfect, just a short walk from Grand Place and plenty of restaurants and shops nearby. We were really impressed with the check in process. Our room was ready before 3pm and the staff member checking us in was very nice. She even gave our daughters a little toy each, which they absolutely loved. When we got to our room we noticed that the cot beds we had requested were not there but this was rectified quickly. A cot was provided for our baby but we were informed that it wouldn't be given for our 2 year old, which was fine as she managed to sleep fine on the bed. The room wasn't huge but had everything we needed, bathroom with over bath shower, separate toilet, hair dryer, kettle and mini fridge. The TV wasn't working to start with but this was sorted after we reported it. We used the pool facilities on one of the days, which was great. It's a small pool but perfect to take children in. Our 2 year old loved it. We can't comment on the breakfast as we didn't add it. Overall, a great hotel for the price. Perfect location and very clean and quiet.
Stayed 3 nights in Feb 2025

2/10 Terrible

Anna

Disliked: Staff & service
Terrible Security and Poor Response We had a horrible experience at this hotel. Someone entered our room while my husband was completely naked, and I was in the shower. It was a shocking and unacceptable invasion of privacy. We immediately called the reception, and all we got was a simple apology—no real action or concern. The next day, we asked them to ensure this wouldn’t happen again, and their only solution was to change our room keys on our strong request. No explanation, no reassurance about security improvements—just a quick fix with no accountability. This is a massive safety issue, and the hotel’s lack of urgency made it even worse. If you care about your privacy and security, I’d strongly recommend staying somewhere else.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ondrej

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

SONNA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here. Lots of space in the family room. Very helpful staff. Attentive dining staff. Lovely space for kids to play. The swimming pool was great, not too deep or wide, so great for kids and beginner swimmers.
Stayed 4 nights in Feb 2025

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a family

Great location to 2 different metros, restaurants and fish market. Double bed plus sofa bed. Fridge was a lifesaver with 2 young children, particularly as 1 still needs milk in the night. Gym was fine, didn’t get chance to use the pool but it looked lovely and the kids corner was cute in reception too. Restaurant accommodating. Didn’t have breakfast, shame it wasn’t included in the title
Stayed 3 nights in Feb 2025

10/10 Excellent

Perry

Stayed 3 nights in Feb 2025

4/10 Poor

Muhammad

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ioannis, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition hotel in a great location close to everything. I highly recommend it and would stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Yisroel

Stayed 2 nights in Feb 2025

8/10 Good

Gavin

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Jasjeet

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is in a great location. Within walking distance of all the main sites and Christmas markets. The breakfast options were ok but fairly standard. The rooms were clean but standard, but for the price you pay, I think it’s perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

paula

Stayed 1 night in Jan 2025

10/10 Excellent

Jigna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff at Novotel for making it such a beautiful stay.
Stayed 1 night in Jan 2025

10/10 Excellent

rahul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean. Very spacious for family of three. Everything about our stay was perfect with Novotel. I would highly recommend this place if you are planning to stay in Brussels.
Stayed 1 night in Jan 2025

10/10 Excellent

justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room, great location- everything was walkable. Room was ready when we arrived and the staff was super attentive and friendly. We had a perfect stay and would highly recommend this hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ritesh

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Jan 2025

10/10 Excellent

Christina

Business traveler, Traveled with family
Nice hotel. Large room for our family of 4, but tiny bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lizelle

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025