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Novotel Brussels Airport

3.5 star property

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Photo gallery for Novotel Brussels Airport

Exterior
Reception
Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace
Children's play area - outdoor
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Gym

Explore the area

Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • NATO Headquarters
    ‪4 min drive‬
  • Atomium
    ‪10 min drive‬
  • La Grand Place
    ‪15 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪3 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Premium)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed (Premium)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds (Premium)

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Holiday Inn Express Brussels Airport by IHG

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (200)
$104 nightly
The price is $104 total
includes taxes & fees
Holiday Inn Express Brussels Airport by IHG

About this property

Novotel Brussels Airport

3.5-star Machelen hotel, connected to the convention center in Diegem
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
Novotel Brussels Airport offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4358 square feet (405 square meters) include conference space. This family-friendly hotel also offers a fitness center, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests at scheduled times. Parking is available onsite for a surcharge.

Novotel Brussels Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Foodsquare - This brasserie serves breakfast and lunch.
Wurlitzer Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (47 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

shaun

Stayed 2 nights in Feb 2025

8/10 Good

Brent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the buffet breakfast.
Stayed 1 night in Mar 2025

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PMR soyez attentifs

je suis PMR et je suis déçu par l'accompagnement pour les personnes qui, comme moi, ont des difficultés à se déplacer - transfert: impossible de gravir la marche du bus qui est très haute -sur place: de nombreux passages avec borne trottoirs et pas de pente douce en dehors de l'arrivée voiture à l'entrée -inscription: aucun siège dans la file d'attente. Si on va s'asseoir, on perd sa place en plus: j'ai bu UNE bière au bar; il m'a été facturé 17 euros. Conclusion: la prochaine fois j'irai loger ailleurs
Stayed 2 nights in Mar 2025

8/10 Good

Anne

Stayed 1 night in Mar 2025

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anders

Stayed 1 night in Mar 2025

6/10 Okay

Jeremy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit further away from the terminal than I expected. A €15 taxi. A free shuttle bus back to airport. Good restaurant for dinner and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Veneta

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dermot

Stayed 1 night in Feb 2025

4/10 Poor

Viktor

Stayed 1 night in Nov 2024

10/10 Excellent

Naftali

Stayed 1 night in Jan 2025

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was close to airport and they offered a free shuttle starting at 6 AM. Rooms were very spacious and clean. Would stay again given convenience to airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

8/10 Good

Zenab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Petra C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this hotel. Very close to the airport and train station which is underneath the airport complex. I choose this hotel because of the convenient and free airport shuttle. The hotel is nice and clean. The staff very kind and helpful. The hotel has a small restaurant. My stay was very pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Sourima

Stayed 1 night in Jan 2025

8/10 Good

Nicolas

Stayed 1 night in Jan 2025

10/10 Excellent

Jenny

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

sanjay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy go ot the Airport
Stayed 1 night in Jan 2025

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I had a short but pleasant stay at this hotel. The hospitality team was friendly, and the hotel was clean and quiet. The price offered great quality for money. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the Brussels Airport and they have a free shuttle service. It was a good stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is for people flying in and out- nowhere near the Grand Center etc., but that’s not the point. Clean and convenient place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service on our late night arrival
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: mostly clean, bar and restaurant open decent hours, comfortable bed, easy to access and quick airport shuttle, nice staff. Dinner was good! Cons: Bathroom shower floor was a little dirty (didn’t bother me because everything else was very clean,) breakfast food wasn’t great quality even though there was a lot of it. I would definitely stay here again.
Stayed 1 night in Dec 2024