Citybox Brussels

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Citybox Brussels

Exterior
Reception
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪2 min walk‬
  • Place du Grand Sablon
    ‪14 min walk‬
  • Royal Museums of Fine Arts of Belgium
    ‪16 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪26 min drive‬

Room options

Double Room Small

  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Citybox Brussels

3-star hotel in Sint-Gillis
Along with a 24-hour business center, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a banquet hall, and a vending machine are onsite. Housekeeping is available once per stay.
Citybox Brussels offers 246 accommodations with hair dryers. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Housekeeping is provided once per stay.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This Brussels hotel also offers a vending machine, express check-in, and express check-out.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 183 out of 337 reviews" "
Rating 8 - Good. 88 out of 337 reviews" "
Rating 6 - Okay. 43 out of 337 reviews" "
Rating 4 - Poor. 17 out of 337 reviews" "
Rating 2 - Terrible. 6 out of 337 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room window was next to a busy street and it was very noisy, especialy with the tram
Stayed 4 nights in Oct 2024

10/10 Excellent

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a good price and convenient location. Walkable to city center. Easy check in and check out.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Stayed 1 night in Oct 2024

6/10 Okay

Imran

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An honest review
Our small double was what depression feels like… barely any sunlight.. no kettle or TV. Shower was at maximum temperature and was lukewarm. My partner kept waking up with bites all over his body. I feel like we were catfished because the photos look GREAT! Loved Brussels, but will not be staying at Citybox again!
Stayed 3 nights in Oct 2024

6/10 Okay

Imran

Disliked: Room comfort
Not a very comfortable stay
Smallish room. Cramped space. Have to goto the reception to replace towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great find. All the services offered by the hotel are very thoughtful and unique. The location is ideal. Highly recommended!
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had an unfortunate experience with bedbugs. I got multiple bites on my face, under my breasts, and on my upper thighs. I am in lots of discomfort and I feel pretty disgusted by it.
Stayed 2 nights in Oct 2024

8/10 Good

Dr Richard

Business traveler
Liked: Property conditions & facilities
The epitome of efficiency
CItyBox is all about efficiency and, if efficiency is your desire, performs well. Don't look for staff--there really aren't any. Kick check-in/check out; keys issued by machine. Maid service only on demand. Tight quarters with no frills but clean, efficient, a soli spot for a place to sleep while working.
Stayed 3 nights in Oct 2024

6/10 Okay

Daniela

Traveled with family
Liked: Cleanliness, staff & service
The property was good value compared to other properties. Rooms were very small with limited facilities but bed and pillows were super comfortable. Location was easy to get to and a short walk from the metro station. Could hear street traffic though so it was quite noisy. We were on the 2nd floor and it sounded like the noise was directly outside our window. Overall, I would recommend for those on short stays and who will spend most of their time out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Finnian

Liked: Cleanliness, staff & service, property conditions & facilities
great cheap hotel
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
This property is not quiet with the street car (public transport) making it sound like an earthquake every 5 minutes. There is no TV in the room to block out the sound at 2200 when trying to fall asleep & the dryer (€7 to wash & €7 to dry) does not fully dry your cloths. Other than those issues this place would’ve been perfect.
Stayed 4 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Leanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary, minimal rooms which are beautifully clean and well maintained. Convenient for Eurostar connection to the UK and the shopping within a few steps of the hotel is wonderful!
Stayed 1 night in Oct 2024

8/10 Good

ANDREW

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
DIY hotel
Its clean, its cheap, but you only get a room service once a week, which feels a bit too long
Stayed 1 night in Oct 2024

10/10 Excellent

askar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rowan

Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Sep 2024

10/10 Excellent

Ebun

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable hotel with easy access to city centre and clean rooms. Would recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Audrey Hepburn’s birthplace.
Loved the concept of the hotel. No waiting in line to check in or out. Also note having a daily clean of the room was good because as a solo traveller, I don’t make a mess or need it.
Stayed 3 nights in Oct 2024

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central location within walking distance of a lot of landmarks, museums and shops or tram/ metro close by. Hotel facilities very good and room was very clean, quiet with nice shower room. Would recommend.
Stayed 3 nights in Oct 2024

8/10 Good

Karlee

Liked: Cleanliness, property conditions & facilities, room comfort
No frills, but clean and good location.
Very new appearing hotel. While the hallways were in need of vacuuming when we arrived, our room was very clean! Room was spacious and comfortable, only downside was no TV and safe for the room. Basic amenities only- no cups in room, no coffee machine, no face cloths. We were excited to book a place that had a laundromat, as we are in Europe for 16 days with only carry on luggage. We were very disappointed at how much this hotel charged for laundry services- 14 euros to wash and dry one load and it came out damp. A nice place to stay, but do your laundry elsewhere as such a rip off.
Stayed 3 nights in Oct 2024

10/10 Excellent

Murat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024