Arrived in the evening, rather tired, and a most charming and friendly young man was working at reception. (And delightful woman when I checked out too.) He walked me to the lift and explained that I was to press '0'. The basement?! He reassured me that it was actually a duplex, and it turned out to be a very good choice of room indeed! Located moments from the Grand Palace and streets filled with restaurants and the Bruxelles-Central station, but on a calm side street, the hotel was a peaceful find, and my specific room overlooking a courtyard was even more so. One could have heard a pin drop. I slept like an exhausted baby. The internal staircase, however, requires a bit of attention paying - when going down to the bathroom, make an effort to notice where the first step actually is, not where you think it's going to be! I would very happily stay here again.