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The Black Swan Hotel

3.0 star property

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Photo gallery for The Black Swan Hotel

Penta Room | In-room safe, desk, blackout drapes, iron/ironing board
Penta Room | Bathroom shower
Exterior
Breakfast (EUR 10 per person)
Standard Double or Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
Riddersstraat 15, Bruges, 8000
  • Bruges Market Square
    ‪5 min walk‬
  • Historic Centre of Brugge
    ‪5 min walk‬
  • Bruges Christmas Market
    ‪6 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪38 min drive‬

Room options

View all photos for Penta Room

Penta Room | In-room safe, desk, blackout drapes, iron/ironing board

Penta Room

  • Sleeps 5
  • 5 Twin Beds OR 1 Double Bed and 3 Twin Beds

Quadruple Room

  • 290 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double or Twin Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this property

The Black Swan Hotel

3-star Bruges hotel, connected to a shopping center in Bruges Center
Along with self parking, this smoke-free hotel has concierge services and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
The Black Swan Hotel offers 16 accommodations with safes and hair dryers. LED televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bruges hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Black Swan Hotel features a terrace, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Bruges hotel also offers a garden, concierge services, and express check-in. Parking is available onsite for a surcharge.

The Black Swan Hotel is a smoke-free property.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)

Food and drink

  • Breakfast available for a fee: EUR 10 per person

Family friendly

  • Crib (surcharge)

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately EUR 10 per person
  • Self parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Anselmus
Anselmus Bruges
Anselmus Hotel
Anselmus Hotel Bruges
Hotel Anselmus
The Black Swan Hotel Hotel
The Black Swan Hotel Bruges
The Black Swan Hotel Hotel Bruges

The Black Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 122 out of 198 reviews
Rating 8 - Good. 69 out of 198 reviews
Rating 6 - Okay. 6 out of 198 reviews
Rating 4 - Poor. 0 out of 198 reviews
Rating 2 - Terrible. 1 out of 198 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel the location was amazing so close to everything. The staff were amazing and helpful. The only warning to note is there are stairs and no elevator, the stairs are steep and if you are travelling all the way from Australia and likely travelling with large luggage the you may want to ask for ground floor in booking or make sure you have someone to help get the luggage upstairs we have to go up 3 flights of stairs not easy. Doable but not easy. There is no air conditioner but they did have a pedestal fan. Apart from that highly recommend the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charismatic place and well located

Great location. Arrived late and place was locked but found directions to another hotel to gain access. (complexity for our trip) room was lovely and warm. Building was old and charismatic but there is a stair free newer annexe. Breakfast was a buffet style- cold meats cheeses etc- delicious. Hosts were lovely and friendly. Fabulous spot for exploring Bruges
Stayed 3 nights in Nov 2022

6/10 Okay

Lourdes

Traveled with family
Liked: Staff & service

Good location but…

The hotel has good location but no internet in the rooms (2nd floor), mold in the tube and bathroom ceiling. Breakfast was ok.
Stayed 1 night in Oct 2022

10/10 Excellent

Maria Rosario, Gray

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s carpeted & no air conditioner but they gave us electric fan
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Service desk was friendly and helpful. We didn’t like the fruit at breakfast because it tasted spoiled.
Stayed 3 nights in Jun 2019

10/10 Excellent

Carol, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right down the street from the Burg and Markt. The staff was so pleasant, particularly the man who greeted everyone at breakfast each morning and was quick to help in any way he could. Wish I knew his name so I could post it here, but you’ll know who he is as soon as you check in.
Stayed 4 nights in Apr 2019

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel we stayed at in Europe!!!

Everything about our experience here was amazing!! Bruges is the cutest town. This hotel was in walking distance of everything we wanted to see there, it was very convenient! The room was very comfortable and clean and the service was incredible! Bart went above and beyond to make sure our stay was perfect in every way! We traveled to many hotels on this trip and Hotel Anselmus was the BEST hotel we stayed at in Europe.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Old quaint little hotel in the centre of Brugge but very quiet
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service

Brugge Christmas market

Hotel in a great place for seeing Brugge breakfast was good and the manager/staff very friendly
Stayed 3 nights in Dec 2018

8/10 Good

CHASE

Liked: Cleanliness, staff & service
The parking for the Hotel was the only horrible experience. If you weren't lucky enough for a parking spot about four blocks away you will end up with a spot with a 15-20 minute walk back. Brugge is not set up to accommodate people with vehicles.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location, very near the center of Bruges, was great. Breakfast wonderful and the room bright. Comfortable, clean room on main floor as requested. I woudl stay there again if I return to Bruges.
Stayed 2 nights in Oct 2018

8/10 Good

Anne, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service, free breakfast was just okay but the coffee was excellent! Cheap towels and pillows but a cool redone mansion. Would definitely stay there again if I am in lovely Brugge again.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

A family run old B&B in great location

Seems like a senior couple run the hotel without any help, as we have never seen any worker other than them. The gentleman was extremely nice and adorable, and we immediately thought a person like him made you feel great staying there. Room is small which is typical Europe, with old windows, no elevator and facilities in the hotel. Breakfast included was ok. So it is more like a family run B&B and a quiet street which is walk-in distance from main areas of attractions. The two major negatives things are noisy floor because of the old wood, and a turning staircase with overly narrow woods each step. The staircase could be dangerous to people with physical disabilities and with heavy luggage. Overall I can stay there again as we can handle those problems.
Stayed 2 nights in Jul 2018

8/10 Good

THAU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, centrally located. Clean, good-sized room. Continental breakfast.
Stayed 3 nights in Apr 2018

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, authentic Bruge stay

Beautiful original features, large windows, comfortable beds. The owners spoke a variety of languages and were ready with a map of the town and tips for the best places to hire bikes etc. Breakfast was a delicious cold buffet with excellent coffee. No lift and some steep stairs which were tricky with the cases. Some slightly unusual moving of personal objects during daily servicing of the rooms, but the rooms were spotless as a result! Centrally located on a quiet street but just a 5 minute walk to the Markt square. Would definitely visit again.

8/10 Good

Evita, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel, great location

A quiet, cozy hotel close to the Markt in Brugge. The room was clean and comfortable. Within walking distance to all major sites but quiet enough at night. staff were helpful. Breakfast was fine - nothing special - but not a big deal when you are surrounded by great restaurants and waffle shops. We would stay again.
Stayed 4 nights in Mar 2018

10/10 Excellent

ian, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in the centre of town

Lovely place to stay and see the sights. Helpful staff. Good breakfast.
Stayed 1 night in Feb 2018

10/10 Excellent

Monia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

It was a wonderful place to stay, great breakfast and very helpful owners. Right in the middle of where we were, enjoyed it very much.
Stayed 2 nights in Dec 2017