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Martin's Relais

4.0 star property

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Photo gallery for Martin's Relais

Deluxe Suite, Canal View | Minibar, in-room safe, individually decorated, desk
Exterior
Reception
Garden view
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Parking available
  • Air conditioning

Explore the area

Map
Genthof 4, Bruges, 8000
  • Bruges Market Square
    ‪5 min walk‬
  • Historic Centre of Brugge
    ‪6 min walk‬
  • Bruges Christmas Market
    ‪6 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, Canal View

Flat-screen TV

Suite, Canal View

  • 646 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, Canal View

Luxury Room, Canal View | Minibar, in-room safe, individually decorated, desk

Luxury Room, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double or Twin Room, Canal View

Minibar, in-room safe, individually decorated, desk

Comfort Double or Twin Room, Canal View

  • 322 sq ft
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, individually decorated, desk

Comfort Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Canal View

Deluxe Suite, Canal View | Minibar, in-room safe, individually decorated, desk

Deluxe Suite, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

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About this property

Martin's Relais

4-star hotel in Historical Center Bruges
Along with a bar/lounge, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Change of towels is available on request.
Martin's Relais offers 46 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Martin's Relais features a terrace, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Martin's Relais is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Martin's Bar - Onsite bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 25 per day)
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 22 for children
  • A bar/lounge

Restaurants on site

  • Martin's Bar

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • 5 steps to reach entrance
  • Elevator

More

  • 2 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1300
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 22 for children
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, ANCV Chèques-vacances, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Martin's Relais
Martin's Relais Bruges
Martin's Relais Hotel
Martin's Relais Hotel Bruges
Martin's Relais Hotel
Martin's Relais Bruges
Martin's Relais Hotel Bruges

Martin's Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff. Larger than average room and bathroom. Big comfortable bed! What you don’t always see in Europe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Arti

Liked: Cleanliness, staff & service
Great place to stay when in Bruges
Lovely traditional hotel with an amazing view over the canal. Great location close to the main square. Staff were extremely knowledgeable, friendly & welcoming. I will definitely stay here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Terry

Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Traveled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, STOCKPORT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. The hotel is very comfortable and in a perfect location. The staff were all very friendly and efficient. Breakfast was excellent and there are lots of very good dining options. Bike hire is a good option if you’d like to explore the area around Bruges as well as the city itself.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay for our first visit to Bruges.
A lovely and very comfortable hotel with all mod cons and a touch of luxury but without loosing its old world charm. My husband and I stayed in a delux suite with canal view. Very, very spacious, lovely decor, the bathroom was huge with a superb shower and great pressure. We loved the separate loo with a heated seat that automatically lifted when you went in❤️ Our only niggle was the pillows, (and bed to a degree) were a little harder than we’re used too but in no way did it spoil our stay. It is also a shame that the hotel don’t do evening meals, just breakfast but there are plenty of restaurants near by. Very peaceful, quiet hotel with friendly and helpful staff. Would stay here again if we return to Bruges☺️
Stayed 4 nights in Nov 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. Thank you! Merci!
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo stay.
Wonderful location, quiet and peaceful. Breakfast was great with very attentive staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Simon

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is set in a beautiful part of Brugges it is easily accessible to the centre of the city. It is an old building that adds to its charm.
Stayed 4 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position walkable to all major attractions. Beware taxi from station seemed to go the long way check out bus system. Reception officious but not overly friendly.
Stayed 3 nights in Nov 2024

8/10 Good

james

Liked: Room comfort
Highs and lows
This was a great location on the canal! The room was large, nicely finished with a new bathroom ! The issue was the condition of the carpet that was badly stained and we had a rip in our duvet cover. The same in the hallway carpet was stained and in some cases ripped! Staff was ok but not real friendly or welcoming! Traffic noise was a moderate issue! This could be wonderful with a little TLC. I
Stayed 2 nights in Nov 2024

4/10 Poor

Sara

Traveled with family
Disliked: Property conditions & facilities
I really wanted to like this hotel. It has potential - housed in a quaint and charming building. However, the hotel needs some serious renovations. The stairs are covered with carpet that is threadbare, ripped and taped together in places. The towels are thin and need to be replaced. The whole place has an air of neglect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great size room and bed enjoyed our stay
Stayed 3 nights in Nov 2024

8/10 Good

Saadat

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Cristiane

Disliked: Property conditions & facilities
Despite being a special and historic building, it should have more apparent maintenance. The rooms have smell, the temperature cannot be adjusted, and the whole building is a mess to be honest. The breakfast was the only real good thing about this place.
Stayed 1 night in Nov 2024

8/10 Good

Lauren

Traveled with family
Liked: Staff & service, amenities
Lovely location and friendly staff. Interior is quite dated but still a nice hotel. Would stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Staff & service, property conditions & facilities
Loved the library room and view of the canal/old harbor! Great location a tad removed from the crowds but close to everything. Staff were incredibly friendly and helpful!
Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities
Tired property that needs a refurb.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities
By the canal and walking distance to all of the highlights. Great breakfast and great hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
We had a fantastic stay at this hotel. The room we stayed in had a lovely view of the canal. The room was very comfy and spacious. The hotel itself has has kept all its original features inside which is so nice to look at. Would definitely recommend. Thank you for a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
A really nice hotel in a great location. Friendly staff especially at the front desk when we checked in. We stayed in one of the suites room 19. Massive bed and big bathroom. Clean throughout the hotel, nice breakfast.
Stayed 3 nights in Oct 2024

4/10 Poor

Douglas

Lovely traditional with outstanding staff, especially Bjorn and Fredric.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. The location was great. Very close to the town square. Lots of restaurants and shopping around.
Stayed 1 night in Oct 2024