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Hotel Acacia

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Acacia

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes
Front of property
Comfort Single Room | Terrace/patio
Bar (on property)
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

Map
Korte Zilverstraat 5, Bruges, 8000
  • Bruges Christmas Market
    3 min walk
  • Bruges Market Square
    3 min walk
  • Historic Centre of Brugge
    3 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    38 min drive

Room options

View all photos for Comfort Single Room

Comfort Single Room | Terrace/patio

Comfort Single Room

  • 215.00 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Family Room

Superior Family Room | Minibar, in-room safe, desk, blackout drapes

Superior Family Room

  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • 291.00 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 323.00 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

  • 237.00 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

About this property

Hotel Acacia

4-star hotel in Historical Center Bruges
This smoke-free hotel features a bar/lounge, self parking, and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Acacia offers 38 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Acacia features a terrace, multilingual staff, and a garden. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Hotel Acacia is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekdays.
24-hour room service is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 22 for adults and EUR 12 for children
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.00 per night
Cribs (infant beds) are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 12 for children
  • Self parking fee: EUR 22 per night
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Best Western Acacia
Best Western Acacia Bruges
Best Western Hotel Acacia
Best Western Hotel Acacia Bruges
Best Western Bruges
Best Western Hotel Bruges
Best Western Premier Acacia Hotel Bruges
Bruges Best Western
Hotel Acacia Bruges
Acacia Bruges
Hotel Acacia
Hotel Acacia Hotel
Hotel Acacia Bruges
Hotel Acacia Hotel Bruges

Hotel Acacia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1038 reviews" "
Rating 8 - Good. 349 out of 1038 reviews" "
Rating 6 - Okay. 69 out of 1038 reviews" "
Rating 4 - Poor. 13 out of 1038 reviews" "
Rating 2 - Terrible. 4 out of 1038 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service
Very convenient position but average amenities.
Stayed 1 night in Aug 2024

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great, except for the non existing staff, and when we finally foud the staff, aske for a cab, that never arrived
Stayed 2 nights in Jun 2024

6/10 Okay

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk clerk was rude The bed/mattress was uncomfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Melvin, Las Vegas

Traveled with group
Liked: Staff & service, property conditions & facilities
Clean large rooms. Very quiet. Comfortable bed and linens. Convenient location. Walk to everything. Wonderful city!
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin, Baldivis

Stayed 4 nights in Jul 2024

10/10 Excellent

Shannon Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
The hotel itself was pretty nice, room was decently sized for Europe and pretty comfortable. One issue was the lack of communication when it came to parking. It says that they have parking available, but unfortunately, that really wasn't the case. I had to park off site, which is fine, but it would have been nice to know ahead of time so I could have driven straight there, especially in such a difficult to drive in city. The breakfast was solid. Bathroom setup was weird (toilet separate from rest of bathroom). Location was AWESOME, a minute walk to the main square.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jesenia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel. Se encuentra en el mismo centro de Brujas, lo cual es muy conveniente si quieres caminar la ciudad de noche. El personal del hotel siempre fue muy amable y nos trataron con mucho cariño. Nos gustó que pudimos dejar las maletas guardadas antes y después de la estadía. Todo se veía muy limpio y el hotel para una semana está Perfecto. Hay muchos lugares de comida alrededor.
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Stayed 1 night in Jul 2024

8/10 Good

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very clean, friendly staff. Good location. Room layout a little awkward but nice comfortable king size bec.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald, Anacortes

Liked: Cleanliness, amenities
Staff very nice and efficient, Very quiet and clean
Stayed 1 night in Jul 2024

8/10 Good

Scott

Traveled with partner
Liked: Property conditions & facilities
Great location, spacious room, balcony access,vstaff friendliness fluctuated with different staff members. Breakfast choices were limited and food was average. Overall the hotel was sufficient for the price.
Stayed 1 night in Jun 2024

10/10 Excellent

Jack

Liked: Cleanliness, property conditions & facilities
Good value for money in a great location. Front desk not very friendly - did not inform us of road closures, so by the time we found out, we had to scramble to the city Center for a taxi to make our train by precisely 30 seconds.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cinthia

Liked: Staff & service
Highly recommend
This was an amazing hotel. Clean and modern and the bed was so comfortable.
Stayed 1 night in Jun 2024

6/10 Okay

Faride

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a 4 star hotel
Rooms are very basic. Some things in the room weren’t working and when I asked the person in the front desk they were not very helpful or interested in fixing the problem. I thought that for a 4 star hotel things would be better but they weren’t. Rooms were not even decorated just white walls all around.
Stayed 1 night in May 2024

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Pretty good hotel with a great location, second time visit and would definitely go back
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffery, Lancaster

Stayed 4 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Old Town location with gated parking
Brilliant hotel location with gated parking (entrance is around the corner from the hotel). Nice outdoor courtyard and indoor bar area. Room wasn’t quite ready when we arrived at 3pm, but we didn’t have to wait too long for it, and the receptionist was very apologetic. Room had a sofa, which is always nice to have. You have to pre-book the parking space at Hotel Acacia, and (within 24 hours of arrival) register your vehicle for access to Bruges Old Town, otherwise you risk a fine for daytime access.
Stayed 1 night in May 2024

10/10 Excellent

Jihong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space, quiet and convenient
Stayed 1 night in May 2024

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night at Hotel Acacia May 2024. The hotel was very clean and sophisticated, very updated. Room and bathroom were comfortable and spacious. The concierge helped arrange a limo service for us the next morning. Great customer service.
Stayed 1 night in May 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Bed was comfortable. Lighting in bathroom not adequate. Hair dryer needs replacement. Breakfast very good. Hotel did have a funny smell. Customer service could be improved.
Stayed 3 nights in May 2024

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024