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SureStay Hotel by Best Western Brownsville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Brownsville

Lobby
Restaurant
Room amenity
Combined shower/tub, free toiletries, hair dryer, towels
Individually furnished, desk, laptop workspace, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
825 N Expressway, Brownsville, TX, 78520
  • Gladys Porter Zoo
    ‪2 min drive‬
  • University of Texas at Brownsville
    ‪3 min drive‬
  • Sunrise Mall
    ‪4 min drive‬
  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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Property amenity

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  • Pet friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1000)
The price is $70
per night
$80 total
includes taxes & fees
Mar 26 - Mar 27
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About this property

SureStay Hotel by Best Western Brownsville

Brownsville hotel with free breakfast
Laundry facilities, a 24-hour front desk, and RV/bus/truck parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
SureStay Hotel by Best Western Brownsville offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brownsville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities, a front-desk safe, and RV/bus/truck parking. Onsite uncovered self parking is complimentary.

SureStay Hotel by Best Western Brownsville is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 162 out of 432 reviews
Rating 8 - Good. 111 out of 432 reviews
Rating 6 - Okay. 72 out of 432 reviews
Rating 4 - Poor. 42 out of 432 reviews
Rating 2 - Terrible. 45 out of 432 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

fernando

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

FARRUKH, houston

Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Odilon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here before and I have never gad sny problems.
Stayed 2 nights in Nov 2024

6/10 Okay

Rubi

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The breakfast is very limited. They charge a $100 deposit not specified, with the booking details. The room smelled like wet carpet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time we go to Brownsville, we stay here, like a lot, quiet and peaceful, clean and friendly, thanks
Stayed 1 night in Nov 2024

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yoandry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Odalbis

Stayed 1 night in Oct 2024

10/10 Excellent

FARRUKH, houston

Stayed 1 night in Oct 2024

6/10 Okay

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall wasn’t bad room service didn’t show up once the two nights I stayed but area was convenient with stores close by would stay again especially if Kept up with room service.
Stayed 2 nights in Sep 2024

6/10 Okay

Viviana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The property was ok. Not what expected for the price payed. The pool was not in service. The breakfast did not have variety of things to eat. Our room had greasy stains on the TV stand and on the door. Definitely will not stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

ALFREDO

Stayed 3 nights in Aug 2024

6/10 Okay

Susana

Liked: Staff & service
Pool was closed
Stayed 2 nights in Sep 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Not the best….
Stayed 2 nights in Apr 2024

10/10 Excellent

María Teresa

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good place in Brownsville TX
Good place, Clean room and good service. However wish checkout was at 12
Stayed 1 night in Aug 2024

6/10 Okay

Francisco J

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Octavio

Stayed 1 night in Jul 2024

10/10 Excellent

Gabriela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay! Would definitely recommend.
Stayed 2 nights in Jul 2024