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Holiday Inn Brownsville by IHG

3.0 star property

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Photo gallery for Holiday Inn Brownsville by IHG

Exterior
Outdoor pool, open 10 AM to 10 PM, sun loungers
Exterior
Suite, 1 King Bed, Mobility Accessible (Accessible Tub) | Living room | Flat-screen TV
Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
651 Sunrise Blvd, Brownsville, TX, 78526
  • Sunrise Mall
    ‪12 min walk‬
  • Valley Regional Medical Center
    ‪3 min drive‬
  • Gladys Porter Zoo
    ‪7 min drive‬
  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Hearing Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Hearing Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Hearing Accessible

  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Brownsville by IHG

3-star Brownsville hotel close to Sunrise Mall
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Brownsville by IHG offers 76 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Brownsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Brownsville by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 753 square feet (70 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Brownsville by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 6 AM and 11 AM.
Sunrise Bar and Grill - Onsite family restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 7 to 13.50 for adults and USD 7 to 13.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sunrise Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 753 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 200.00 per stay (for stays between 01 March - 31 March)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 13.50 for adults, and USD 7.00 to 13.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Brownsville
Comfort Suites Hotel
Comfort Suites Hotel Brownsville
Holiday Inn Brownsville Hotel

Holiday Inn Brownsville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 166 out of 362 reviews
Rating 8 - Good. 92 out of 362 reviews
Rating 6 - Okay. 31 out of 362 reviews
Rating 4 - Poor. 33 out of 362 reviews
Rating 2 - Terrible. 40 out of 362 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great at check-in. But went downhill from there. The room smelled like wet dog and boiled peanuts. I got some air freshener spray from house keeping. It didn't work. Morning breakfast was closed because the cook didn't show up. Bar is only open for 5hours. The beer taps have napkins shoved in the tap. Napkins breakdown when wet. That leave paper in the tap to mold and then be poured into someones glass. Lastly they only have one working elevator and it has missing screws from panels, needs repair.
Stayed 2 nights in Jan 2025

4/10 Poor

Russell

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Bummed out in Brownsville

After a vacation to South Padre Island, our flights out of Brownsville were canceled due to weather. We booked 2 rooms here. Of the first rooms they assigned us, one smelled of cigarette smoke, and the other smelled moldy. Front desk staff was friendly and apologetic, quickly assigning new rooms. There was no hot water until very late on our last night, due to an issue with the boiler, and every time we asked about it, we were only told, "They're working on it, and it should be fixed in the next hour." There was no offer of compensation other than a free breakfast, and we heard other guests complain about this, as well - including some work crews who had booked multiple rooms. Nate at the bar was great, but the other bartender was rude and condescending. We were happy to have a roof over our heads, given the circumstances, but that's about all it was.
Stayed 1 night in Jan 2025

10/10 Excellent

Lydia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rene, Brownsville

Stayed 1 night in Nov 2024

8/10 Good

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were good staff and helped answer our questions
Stayed 1 night in Dec 2024

6/10 Okay

Ruben

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Clean, great location and awesome customer service
Stayed 1 night in Nov 2024

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramses

Stayed 1 night in Dec 2024

10/10 Excellent

Ramses

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent receptionist

Excellent service the lobby receptionist was extremely pleasant and attentive. It was an early check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Stayed 1 night in Nov 2024

10/10 Excellent

Gabriella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Cary

Traveled with family
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Arturo

Stayed 1 night in Oct 2024

8/10 Good

Leslie

Stayed 1 night in Oct 2024

10/10 Excellent

Alicia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to stay there again!
Stayed 2 nights in Nov 2024

8/10 Good

Rodolfo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 2 nights in Oct 2024

2/10 Terrible

Anabel, Grand Prairie

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk never acknowledged us when we first walk in. She was extremely rude. When I asked her if there were any rooms available she said no we are full. I said im logged on my app and i show one. Brianna said no we dont have any rooms and went on to the next people. Once i returned to tell her I had a reservation she rolled her eyes and told me to wait. Once the resevation done she went on gave us a room that was dirty with a guest in it. Unbelievable so we went back told her and all she did was hand us another room. No apologies no nothing. Just hand us down another key and she went back to work. Holiday Inn is the worst place ever. Not to mention the elevators not working. Worse place ever.
Stayed 1 night in Oct 2024

10/10 Excellent

Joaquin

Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 4 nights in Sep 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024