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W Brisbane

5.0 star property

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Photo gallery for W Brisbane

View from property
Rooftop bar
Outdoor pool, sun loungers
Rooftop bar
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet friendly

Explore the area

Map
81 North Quay, Brisbane, QLD, 4000
  • Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Roma Street Parkland
    ‪12 min walk‬
  • Suncorp Stadium
    ‪19 min walk‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor)

Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor) | Living room | 55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor)

  • 1292 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom Suite, River View, High Floor

Fantastic Suite, 1 Bedroom Suite, River View, High Floor | Living room | 55-inch LED TV with satellite channels, TV

Fantastic Suite, 1 Bedroom Suite, River View, High Floor

  • 861 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvellous Suite, 1 bedroom Suite, River View

Marvellous Suite, 1 bedroom Suite, River View | Living room | 55-inch LED TV with satellite channels, TV

Marvellous Suite, 1 bedroom Suite, River View

  • 854 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking, River View

Spectacular Room, Room, 2 Double Beds, Non Smoking, River View | 1 bedroom, premium bedding, minibar, in-room safe

Spectacular Room, Room, 2 Double Beds, Non Smoking, River View

  • 427 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, 1 King Bed, River View

Spectacular Room, 1 King Bed, River View | 1 bedroom, premium bedding, minibar, in-room safe

Spectacular Room, 1 King Bed, River View

  • 427 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Cool Corner King, 1 King Bed, River View

Cool Corner King, 1 King Bed, River View | 1 bedroom, premium bedding, minibar, in-room safe

Cool Corner King, 1 King Bed, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room,1 King Bed, Partial River View, High Floor

Rooftop bar

Fabulous Room,1 King Bed, Partial River View, High Floor

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, 2 Double Beds, Partial River View

Wonderful Room, 2 Double Beds, Partial River View | 1 bedroom, premium bedding, minibar, in-room safe

Wonderful Room, 2 Double Beds, Partial River View

  • 427 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Room, 1 King bed, Partial River View

1 bedroom, premium bedding, minibar, in-room safe

Wonderful Room, 1 King bed, Partial River View

  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

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4.7 out of 5, Exceptional, (183)
$225 nightly
The price is $225 total
includes taxes & fees
The Star Grand Brisbane

About this property

W Brisbane

5-star hotel in Brisbane Central Business District
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
W Brisbane offers 312 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, W Brisbane features an outdoor pool and a 24-hour health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 11840 square feet (1100 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

W Brisbane is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Lex - This restaurant specializes in local cuisine.
Wet Deck - Onsite rooftop bar. Open select days.
Living Room Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (AUD 70 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 20 to 49 for adults and AUD 10 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Living Room Bar
  • The Lex
  • Wet Deck

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,840 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 150 per accommodation (varies based on length of stay), plus a one-time cleaning fee of AUD 150
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 90.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 20 to 49 for adults, and AUD 10 to 25 for children
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Pet fee: AUD 150 per accommodation (varies based on length of stay) plus AUD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 90.0 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane

W Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 877 reviews
Rating 8 - Good. 115 out of 877 reviews
Rating 6 - Okay. 49 out of 877 reviews
Rating 4 - Poor. 25 out of 877 reviews
Rating 2 - Terrible. 22 out of 877 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

RUEY FONG

Stayed 1 night in Mar 2025

8/10 Good

RUEY FONG

Traveled with group
Liked: Staff & service, property conditions & facilities
We recently stayed at this hotel and had an overall pleasant experience. The customer service was absolutely top-notch—staff were friendly, attentive, and always ready to assist. The facilities, ambiance, and location were also excellent, making our stay comfortable and enjoyable. However, housekeeping was the one area that fell short. We’re not sure if it’s the norm here, but their service seemed minimal—just refilling toiletries and making the bed, without actual cleaning done daily. One of our towels even had a hole, and there was no refill of laundry bags throughout our stay. The amenities provided also felt a bit lacking for the price we paid—items like cotton buds, hand wash, combs, and hair ties were missing. Additionally, the bathtub leaked onto the floor every time we released the water, and we weren’t sure if that was intentional or a design flaw. Overall, while we enjoyed our stay, we do hope the hotel can improve its housekeeping standards to match the otherwise excellent service they provide.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuankai

Stayed 2 nights in Feb 2025

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Stay and will be back.

Very good stay. Great room and shower/tub. Excellent view of the river. Comfortable bed and room clean. Staff courteous and friendly. Enjoyed the pool and wet bar area. Excellent breakfast. Valet quick and good. Only irritation is the music which is loud and played in the wet bar and reception. Cannot hear anyone speak. Conveniently sited. Will go back for sure.
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very large room but little bit out date Would love to return
Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Was my partner and I’s anniversary and they sorted out balloons and chocolate for us and bottle of wine it was so lovely of them to do so and the room was very nice! Would recommend to anyone to stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lilia Aleksandrovna

Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family celebration

The hotel was everything we expected. The only slight downside was a couple of staff members, one was over zealous and another did not have the best comprehension of English and struggled to understand what we were saying. Neither was a big issue and we would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

An exceptional hotel with stunning facilities and excellent staff. Well located near shopping transport and the casino. Great restaurants on site. Just wish the hot mineral pools were open past 8pm as we missed that opportunity.
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Stayed 1 night in Jan 2025

6/10 Okay

Terry

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Couldn't check in until 3pm, even after calling and organising a early check in, they didn't even arrange that for us. There was no communication at all. The hotel room was on the 21sy floor and it was super noisy being right next to a busy road, the pillows were like really lumpy and hurt our necks. For a room that cost $1000 we only got a small bottle of water complimentary that's it Staff were lovely tho but had popr communication skills.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Stayed 1 night in Jan 2025

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent in all areas of the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Suladda, St Ives

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and city
Stayed 5 nights in Jan 2025

10/10 Excellent

Jiaqi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and swimming pool. The location is perfect, the view is nice. Only the price of minibar is too expensive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashlea

Stayed 1 night in Jan 2025

2/10 Terrible

Bernard

Stayed 2 nights in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Traveled with group, Traveled with partner
Great service, terrific river view rooms, great position, fantastic hospitality & menu, we had the best time as our treat for NYE!
Stayed 1 night in Dec 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024