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The Westin Brisbane

5.0 star property

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Exterior
View from property
1 bedroom, down comforters, pillowtop beds, minibar
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool, free cabanas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
111 Mary Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪3 min walk‬
  • Treasury Casino
    ‪5 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Club Suite, 1 King Bed, Non Smoking, City View (Balcony)

1 bedroom, down comforters, pillowtop beds, minibar

Club Suite, 1 King Bed, Non Smoking, City View (Balcony)

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View

1 bedroom, down comforters, pillowtop beds, minibar

Premium Suite, 1 King Bed, Balcony, City View

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Club Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, down comforters, pillowtop beds, minibar

Westin, Club Suite, 1 King Bed with Sofa bed, Non Smoking

  • 646 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Westin, Club Room, 1 Double Bed

1 bedroom, down comforters, pillowtop beds, minibar

Westin, Club Room, 1 Double Bed

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, Non Smoking, City View

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Club Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, pillowtop beds, minibar

Westin, Club Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

1 bedroom, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking, City View

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | 1 bedroom, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, River View

  • 366 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, pillowtop beds, minibar

Westin, Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Room, 2 Double Beds, Non Smoking

1 bedroom, down comforters, pillowtop beds, minibar

Westin, Room, 2 Double Beds, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

The Westin Brisbane

5-star hotel in Brisbane Central Business District
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
The Westin Brisbane offers 298 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters. 55-inch LED televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Westin Brisbane features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 6 meeting rooms. Event facilities measuring 4844 square feet (450 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, spa services, and a terrace. Parking is available onsite for a surcharge.

The Westin Brisbane is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
The Westin Brisbane has 2 restaurants serving breakfast, lunch, and dinner.
The Charles - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Open daily.
Nautilus Pool Bar - This poolside bar serves light fare only. Open select days.
Settimo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AUD 49 to 49 for adults and AUD 24.50 to 24.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Nautilus Pool Bar
  • Settimo
  • The Charles

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (67 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Magnifying mirror
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 49 to 49 for adults, and AUD 24.50 to 24.50 for children
  • Covered valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Westin Brisbane Hotel
Westin Brisbane
The Westin Brisbane Hotel
The Westin Brisbane Brisbane
The Westin Brisbane Hotel Brisbane

The Westin Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 381 out of 567 reviews
Rating 8 - Good. 128 out of 567 reviews
Rating 6 - Okay. 33 out of 567 reviews
Rating 4 - Poor. 15 out of 567 reviews
Rating 2 - Terrible. 10 out of 567 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Charlotta

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s my go to hotel in Brisbane
Stayed 2 nights in Mar 2025

8/10 Good

Mary E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Great Cyclone Prep &Shelter but missed amenities

We stayed at the Westin during Cyclone Alfred because we could not go to the coast, checking in on Wed. March 5th. The hotel had shut down all services except gym and one restaurant on that Wed. despite the change in the forecast to Friday landfall. We asked if the pool could be re-opened without the bar and were denied. The cyclone landfall was pushed 3 days and we spent time outside because the weather was not bad enough to close the pool area. The hotel staff did an awesome job of prepping for the Cyclone but did not have a re-opening plan and we stayed until the Monday without have the lobby bar or pool re-open and the same warnings remained up from Friday. The hotel itself was super humid and uncomfortable with a sewer smell by Sunday. The breakfast buffet was wonderful and the staff did their best to be helpful. The gym stayed open but was hot and the wifi does not work there. Again the GM and duty manager were well prepared to deal with the Cyclone landfall but the other hotels has their bars and amenities re-open while there was no sign of the same here when we left on Monday. And we paid more than regular price of some of the nights.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Reece, Gold Coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice luxury hotel
Stayed 1 night in Mar 2025

8/10 Good

Odile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in good location

Rooms and overall experience met expectations but one week later holding fee on check-in has still not been refunded which is not ideal. On query by phone they said it will take 10 business days !
Stayed 1 night in Feb 2025

10/10 Excellent

Kirandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property to stay at with everything you need at you footsteps with great rooms and service
Stayed 1 night in Feb 2025

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel experience and a great and convenient place to stay
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful & friendly staff. Honestly wouldn’t say it was worth the $500 per night when there are similar properties within the area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Excellent Air-Con. Clean room. One of Brisbane's best hotel pools. Great buffet breakfast - hot and cold. If you don't like their coffee, there are lots of coffee shops nearby - but you probably will like it! Onsite valet parking. My only problems: I am allergic to perfume and their White Tea bathroom products, and over fragranced foyer/lounge are difficult for me. Does any hotel have a good hairdryer? I am doubtful! The hotel is older now and could do with new hallway carpet, but they chose the original decor to last. None of these observations would stop me staying again.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter James

Stayed 2 nights in Feb 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality facilities and helpful, efficient staff
Stayed 1 night in Feb 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family enjoyed the stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was small but lovely and clean. Lovely soft colours and the smell inside the hotel was divine
Stayed 1 night in Jan 2025

8/10 Good

Vani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay here and the staff were very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Amenities
Excellent facilities. Pool and steam room are amazing. Early checkin and late check out were easily arranged with reception.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was awesome. The bes was deliciously comfy!
Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliest staff
Stayed 3 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, but dusty in some areas. Was disappointed about the pool. On the weekends they hire out the cabanas to non-hotel guests that hotel guests aren't allowed to reserve! Double dipping and the high paying hotel guests have nowhere to sit and the pool was very busy with noisy drunk outsiders. Not relaxing whatsoever and I chose this hotel specifically for the pool. Otherwise, classy hotel with excellent service and beautiful rooms.
Stayed 3 nights in Jan 2025