A restaurant, 4 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and an arcade/game room are onsite.
The Waterloo Bay Hotel offers 39 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site.
The Waterloo Bay Hotel is a smoke-free property.
Fig Bar & Restaurant - Overlooking the garden, this family restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Jackpot Lounge - This sports bar specializes in local cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
4 bars/lounges
A restaurant
Snack bar/deli
Restaurants on site
Fig Bar & Restaurant
Jackpot Lounge
Things to do
Arcade/game room
Playground
TV in common areas
Family friendly
Arcade/game room
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Conveniences
ATM
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Low-height counter and sink
No elevator
Raised toilet seat
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 floors
3 buildings
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Pillowtop mattress
Bathroom
Free toiletries
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Desk
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (8 AM - 9:00 PM) and Saturday - Sunday (10 AM - 9:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Waterloo Bay
Waterloo Bay Hotel
Waterloo Bay Hotel Wynnum
Waterloo Bay Wynnum
The Waterloo Bay Hotel Hotel
The Waterloo Bay Hotel Wynnum
The Waterloo Bay Hotel Hotel Wynnum
The Waterloo Bay Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 134 out of 490 reviews
10 - Excellent
134
Rating 8 - Good. 186 out of 490 reviews
8 - Good
186
Rating 6 - Okay. 97 out of 490 reviews
6 - Okay
97
Rating 4 - Poor. 39 out of 490 reviews
4 - Poor
39
Rating 2 - Terrible. 34 out of 490 reviews
2 - Terrible
34
7.6/10
Cleanliness
7.8/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Roger
Mar 29, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
It was quiet. The kitchen cupboards and drawers were falling to bits
Roger
Stayed 2 nights in Mar 2025
6/10 Okay
Michelle
Traveled with partner
Mar 26, 2025
Disliked: Cleanliness
The check-in process was challenging and unclear and the staff were not readily available/accessible. Once we found someone, check-in was fine.
Bedding was clean towels were clean, I understand this is Australia, so to have a few cockroaches here and there isn’t really that surprising. There was spoiled food left in the microwave. The Wi-Fi did not work. This was a little disappointing.
Just an honest review.
Food service needs attention
Double booked rooms
Double billed rooms post stay
Had to recover costs with some debate
Management needs to train staff
Noisy accommodation
Bad odour in unit. Possibly due to plumbing issues. No wifi in unit. Had to go outside closer to the office to use wifi. Good location. Handy to beach,train,shops etc.
A good basic motel room, clean and comfortable. Modestly priced. Convenient to Manly boating facilities.
David
Stayed 1 night in Feb 2025
6/10 Okay
Lee
Traveled with partner
Feb 11, 2025
Liked: Cleanliness
Disliked: Staff & service
The room was ok, but for the whole week we stayed there was no interaction with anyone. Self check-in via a hard to find kiosk & not a staff member in sight through the day. We stayed 6 nights & the room was serviced once. The meals at the attached hotel were overpriced & overcooked & the bar staff couldn’t rate customer service as one of their strong points. We were disappointed & won’t stay here again.