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The Star Grand Brisbane

5.0 star property

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Photo gallery for The Star Grand Brisbane

3 outdoor pools, sun loungers
Rooftop terrace
1 bedroom, in-room safe, laptop workspace, blackout drapes
River King Room | Living area | LCD TV
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
33 William Street, Brisbane, QLD, 4000
  • South Bank Parklands
    ‪9 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪12 min walk‬
  • Suncorp Stadium
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for City Accessible

1 bedroom, in-room safe, laptop workspace, blackout drapes

City Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

River King Room

10.0 out of 10
Exceptional
(23 reviews)
  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Suite

River Suite | 1 bedroom, in-room safe, laptop workspace, blackout drapes

River Suite

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Twin Room

City Twin Room | 1 bedroom, in-room safe, laptop workspace, blackout drapes

City Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 427 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Skyline City Suite

1 bedroom, in-room safe, laptop workspace, blackout drapes

Skyline City Suite

  • 1216 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite

1 bedroom, in-room safe, laptop workspace, blackout drapes

City Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for River Accessible

1 bedroom, in-room safe, laptop workspace, blackout drapes

River Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom | Bathrobes, towels

Skyline Penthouse Suite

  • 2336 sq ft
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for City King

1 bedroom, in-room safe, laptop workspace, blackout drapes

City King

9.8 out of 10
Exceptional
(8 reviews)
  • 427 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Westin Brisbane

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (573)
$293 nightly
The price is $293 total
includes taxes & fees
The Westin Brisbane

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include bathrobes and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
The Star Grand Brisbane features 3 outdoor swimming pools and a 24-hour fitness center. Wireless Internet access is complimentary. A poolside bar is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

The Star Grand Brisbane is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Star Grand Brisbane has 3 restaurants on site.
Babblers - Onsite restaurant. Open daily.
Cicada Blu - Onsite bar. Open daily.
Sokyo - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 207 reviews
Rating 8 - Good. 36 out of 207 reviews
Rating 6 - Okay. 5 out of 207 reviews
Rating 4 - Poor. 2 out of 207 reviews
Rating 2 - Terrible. 5 out of 207 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

wenyan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 1 night in Mar 2025

10/10 Excellent

RAJRISHI

Stayed 1 night in Mar 2025

10/10 Excellent

Nam hee

Stayed 3 nights in Mar 2025

10/10 Excellent

Statio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay overnight. Great view from river view room. Staff were friendly, helpful and professional.
Stayed 1 night in Mar 2025

10/10 Excellent

Howard, OAK PARK

Liked: Staff & service, amenities, property conditions & facilities
Staying at The Star Grand Brisbane made our first visit to Brisbane all the more enjoyable. The customer service was phenomenal and the hotel property conditions were impeccable. We also enjoyed the casino, with its friendly and professional dealers. We look forward to returning to the hotel so we can also enjoy the soon to open pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Cheng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thomas Som

The Star Grand Brisbane is an absolute gem that redefines luxury and hospitality. From the moment we arrived, the staff greeted us with genuine smiles and warmth. Our room was a sanctuary of modern sophistication - spacious and immaculately clean.
Stayed 2 nights in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Not finished
Stayed 1 night in Mar 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROOM WAS GREAT WITH ONE OF THE BEST VIEWS OF BRISBANE DAY OR NIGHT STAFF WERE FIRST RATE
Stayed 1 night in Mar 2025

10/10 Excellent

Jules

Business traveler, Traveled with partner
Beautiful hotel and all staff were lovely
Stayed 1 night in Mar 2025

8/10 Good

Ting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mini bar and snack free but not many options, also not top up, we stayed two days, second day didn't top up anything but a box of milk.
Stayed 2 nights in Mar 2025

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

John

Stayed 3 nights in Feb 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous spot to stay - I will be returning!! Nice new and modern facilities.
Stayed 3 nights in Feb 2025

4/10 Poor

Sunny

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
the hotel rooms were clean and what you expect of a 5 star resort, however the breakfast was terrible it was definitely not at the standard of the 5 star status and the staff greeting us and showing us to the table was abrupt and not welcoming but more of a traffic contiller to cafeteria food, The food that came out felt like it was made by road house cooks & coffee straight out of an automated machine not what you expect for $55/person. For the money being charged ($600 with parking) for the experience you would expect the hotel to have all the facilities being available to be enjoyed instead the leisure centre, pool, gym, pretty much a whole level of the hotel was not accessible for guest at all. For my partner and I to celebrate our anniversary here and choose this over a hr Emporium hotel, which is cheaper and lived up to the hype it was a dampener to our celebrations.
Stayed 1 night in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the Star was an enjoyable experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just perfect place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Siu H

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kalyani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay It’s a beautiful hotel and lots of facilities to enjoy. Only thing we wished that the gym and pool was working. May be next time when I’ll be visiting. Thanks
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our little stay and the extra love from reception for our wedding anniversary. Room service was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Stayed 1 night in Feb 2025

10/10 Excellent

Nikolay

Stayed 1 night in Feb 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern facilities and the staff were amazing with any request. This was for our 44th wedding anniversary and we’re very spoilt.
Stayed 1 night in Feb 2025

10/10 Excellent

Selwyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at The Star and both times I have had a great time.
Stayed 1 night in Feb 2025