6/10 Okay
Kira
Traveled with family
May 26, 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When we first arrived we were pretty happy with our choice of accommodation, however, this place needs a lot of money spent on it. I, personally, witnessed 2 x complaints (although, minor) plus my mother’s room had a water leak in the kitchen. We went for a shopping weekend, and wanted quiet nights to recover! We had no working television for the first night and I’m pretty sure it hadn’t been working prior to our stay. I was told that someone would come and fix it the next day, but that was never going to happen. The following evening I requested a different room because I just wanted to chill out in front of the box, so luckily there was a vacant room, with a working television! Then I was looking forward to a good sleep and a sleep-in until having to check out….but there was no sleep-in the next morning because we got woken up to painters talking quite loudly literally right outside my bedroom on our balcony. That was the last straw for me. The cherry on top, so to speak.
They really need to update their facilities. I think the new paint job is a waste, or at the very least, way too premature, the money could’ve been spent better, elsewhere first! Old tv’s in the rooms, 90’s furniture, appliances more than ready for retirement.
3 x good things: stones-throw distance to Westfield, the parking is good and next door have THE BEST Indian food we have ever eaten!
I wish I could have written a better review.
Kira
Stayed 2 nights in May 2025