Rydges South Bank

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rydges South Bank

View from property
Minibar, in-room safe, desk, laptop workspace
3 restaurants, breakfast, lunch, dinner served; local cuisine
Serves breakfast, lunch, and dinner
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Parking available
  • Pool
  • Gym

Explore the area

Map
9 Glenelg Street, South Bank, South Brisbane, QLD, 4101
  • Brisbane Convention and Exhibition Centre
    ‪3 min walk‬
  • South Bank Parklands
    ‪4 min walk‬
  • Wheel of Brisbane
    ‪4 min walk‬
  • Brisbane, QLD (BNE)
    ‪25 min drive‬

Room options

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(50 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

9.2 out of 10
Wonderful
(28 reviews)
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Balcony Twin Room

  • Sleeps 4
  • 2 Queen Beds

Standard Queen

  • Sleeps 2
  • 1 Queen Bed

King Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

River View Balcony Twin Room

  • Sleeps 4
  • 2 Queen Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

River View Balcony Deluxe Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Rydges South Bank

4.5-star Brisbane hotel, connected to the convention center in South Brisbane
This smoke-free hotel features 3 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Rydges South Bank offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Rydges South Bank provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Rydges South Bank is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
CBD Cafe Bar and Dining - This bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Bacchus South Bank - Overlooking the pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (AUD 55 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AUD 42 for adults and AUD 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Bacchus South Bank
  • CBD Cafe Bar and Dining

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 20 for children
  • Valet parking fee: AUD 55 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Rydges Bank
Rydges Bank Hotel
Rydges Bank Hotel South
Rydges South
Rydges South Bank
South Bank Rydges
Rydges South Bank Hotel South Brisbane
Rydges South Bank Hotel
Rydges South Bank South Brisbane

Rydges South Bank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1005 reviews" "
Rating 8 - Good. 253 out of 1005 reviews" "
Rating 6 - Okay. 85 out of 1005 reviews" "
Rating 4 - Poor. 43 out of 1005 reviews" "
Rating 2 - Terrible. 23 out of 1005 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in at Southbank. Every thing was spot on
Stayed 1 night in Oct 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff excellent , always willing to help and to offer assistance.
Stayed 3 nights in Oct 2024

6/10 Okay

Ronald, Manly West

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities in room lacking
Stayed 3 nights in Oct 2024

8/10 Good

Daron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the pool bar nice, however the pool itself must be built in a poor position as most of the day it seemed to be in the shade.
Stayed 1 night in Oct 2024

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great. The only thing was the check in. After arriving at 3:30pm there was a line up which I understand. Then they make you pay for the room and also put a $100 hold on your card. Then I was told that the room was clean but the supervisor had to check it. We were given a free drink and advised they would call when room was ready. Half an hour later, still no call so went to the counter and was advised that my card did t go through. They advised that they called me but they didn’t. We then got it sorted but didn’t get into our room until 4:30 and had to quickly change to leave to attend our function. That was the only sour note. They need to do all the transactio in one go.
Stayed 1 night in Oct 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our check-in experience was less than ideal at the Rydges. Despite arriving with my wife and children, the front desk staff insisted on seeing my wife’s ID, as the reservation was under her name. I provided my own ID, the credit card used for the booking, and a Medicare card showing both our names, but this was not accepted. My wife eventually pulled up an official email from the City of Gold Coast with her name, yet the staff still refused to check us in, stating it wasn’t obvious who she was. Although the hotel eventually allowed us to check in, the process was embarrassing, and the staff were rude and unhelpful throughout. This experience fell far short of the service I expect from the Rydges.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the conference I attended, very clean and comfortable rooms though my meal in the bar was only average
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Dolphin Heads

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Judi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Rydges - great room, great room service menu and very friendly and helpful staff. Only wish the pool was heated !!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very central and feels safe
Stayed 1 night in Oct 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was fantastic
Stayed 1 night in Oct 2024

2/10 Terrible

laura

Dreadful service from reflection rude dreadful room
Stayed 3 nights in Sep 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. Hotel restaurant quality is competitive with anything in Southbank. Staff were friendly, helpful and courteous.
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Mark, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Called the hotel 5 times prior to arrival and no one answered. Upon arrival, 10 minute wait to check in. There were 3 people at the front desk. Great location, shame about the customer service upon arrival.
Stayed 1 night in Sep 2024

8/10 Good

Shae

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The most comfortable quality bedding I've ever experienced. Had an amazing rest and was a stunning hotel with premium amenities. Every interaction with concierge, and house keeping hotel staff was a let down with most of them not able to even manage a smile, some were sarcastic and others were condescending with a horrible attitude. The ladies working the in room dining were lovely and polite. I recommend the hotel but the guest service requires improvement.
Stayed 2 nights in Sep 2024

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, staff & service
The toilet door handle was broken, there was a broken glass in the draw, and the curtains didn’t quite block out the sun enough. The air conditioning, although set to 18 degrees, didnt really work and just blew air. The stay was nice the location lovely, and the staff were great. The facilities and the room weren’t quite up to par this time.
Stayed 1 night in Sep 2024

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024