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Riverside Hotel Southbank

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Riverside Hotel Southbank

Outdoor pool, sun loungers
Lounge
Individually decorated, individually furnished, desk, laptop workspace
Food and drink
Flat-screen TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
20 Montague Road, South Bank, South Brisbane, QLD, 4101
  • Gallery of Modern Art
    ‪1 min walk‬
  • Queensland Performing Arts Centre
    ‪7 min walk‬
  • South Bank Parklands
    ‪8 min walk‬
  • Brisbane, QLD (BNE)
    ‪22 min drive‬

Room options

View all photos for Superior Apartment

Individually decorated, individually furnished, desk, laptop workspace

Superior Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Apartment, 1 Bedroom

  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

Superior Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

One Bedroom Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

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About this property

Riverside Hotel Southbank

4-star hotel in South Brisbane
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Riverside Hotel Southbank offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2260 square feet (210 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a library, and a terrace. Onsite self parking is complimentary.

Riverside Hotel Southbank has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Montague's Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 24 for adults and AUD 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Montague's Restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,260 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are available for AUD 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 24 for adults and AUD 24 for children
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Parking height restrictions apply

Property is also known as

Hotel Riverside Southbank
Hotel Southbank
Riverside Hotel Southbank
Riverside Southbank
Riverside Southbank Hotel
Southbank Riverside
Southbank Riverside Hotel
Riverside Southbank Brisbane
Riverside Hotel Southbank Hotel
Riverside Hotel Southbank South Brisbane
Riverside Hotel Southbank Hotel South Brisbane

Riverside Hotel Southbank Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 261 out of 1003 reviews" "
Rating 8 - Good. 402 out of 1003 reviews" "
Rating 6 - Okay. 207 out of 1003 reviews" "
Rating 4 - Poor. 77 out of 1003 reviews" "
Rating 2 - Terrible. 56 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Traveled with partner
Liked: Staff & service, amenities
Property was tidy & clean however would recommend replacing silicone in the shower as mould is starting to develop underneath. Bar fridges also need to be turned up, put room temperature water in the fridge on arrival & upon check out 2 days later water was still at room temperature.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy spot for city if on a budget
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 3 nights in Aug 2024

4/10 Poor

Leah

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The Hotel was in a great location - walk to QPAC AND RESTAURANTS WAS around 10 minutes. However, my sheets were dirty and I asked ti have them changed. This had not been done by the time we arrived back from a show which was too late.
Stayed 1 night in Oct 2024

2/10 Terrible

Niraj

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was absolute garbage. I asked for a mattress cover twice. First time on the call and second time I went down myself to get it both the time they said it will be sent up in 15 minutes. I stayed for two days but not once did they provided me with the cover. I paid extra 140 dollars for two extra person but they did not provide any facilities for that extra money. The stay was absolutely ridiculous. I highly recommend NOT to stay here.
Stayed 2 nights in Oct 2024

6/10 Okay

Donna

Stayed 1 night in Sep 2024

6/10 Okay

ARIANE A A

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Cindi

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a one bedroom apartment . I would highly recommend a bin in kitchen area as well as bathroom for female clientele . The toilet roll holder was painful . Every time you used it the roll would come off and roll away it got to the point as we stayed for 4 nights just sitting on bench . The bath tub shower area wasn’t scrupulously clean it had some brown scum around the edges . The glass doors were not stable and somewhat a little dangerous as at one stage the glass door came off the rollers . Our mum was staying in one of the other rooms and she said the same thing . One other thing I would suggest is power points next to the bed for recharging as there was one under the tv and we had to buy an extension cords to charge iPad iPhones and Apple Watch . Our son sadly is in the PA and he is going into palliative care on Monday and we are so use to having phones near us as we get calls during the night . Obviously with power cords running to bedside tables there is a health and safety issue . The general cleanliness was fairly high except for bathroom shower area . Because we are neat people we didn’t need any room service we made our own bed except for when we left . The washing machine and dryer were convenient as we did not have to take dirty washing home back to Victoria . And the linen was crisp and clean just a couple of small things otherwise it would very good .
Stayed 4 nights in Sep 2024

8/10 Good

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very close to the venues we visited
Stayed 1 night in Sep 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just needed a comfy mattress for the fold out couch, but service addressed this quickly.
Stayed 2 nights in Sep 2024

4/10 Poor

Mark

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
One star for cleanliness one star for free secure parking. Asked for a wake up call ☎️……..didn’t happen, tv wasn’t tuned and the menu was locked, went to reception to inquire about the fault, result……..NOTHING. They put us on the third floor right beside the William Jolly Bridge ( at balcony level) was awoken a few times and I am deaf! Look at the price I wasn’t expecting much and I got worse than ordinary re service I received NONE!😡
Stayed 1 night in Sep 2024

6/10 Okay

Penny L

Traveled with group
Liked: Staff & service
The staff were lovely. Room was dated..old furnishings Cleaning was average
Stayed 2 nights in Sep 2024

6/10 Okay

Teena

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is in a great location and this was my second stay there for that reason. If you don’t mind walking, getting to the city and around Southbank is easy. Secure under cover car parking is included which is a great bonus. Unfortunately the place needs some updating but if you’re not fussy this does the job.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Stayed 1 night in Sep 2024

6/10 Okay

Jean

Traveled with partner
Liked: Staff & service, amenities
It’s in a good position. The price was reasonable for a hotel close to the city. It was very noisy, garbage trucks right outside our window at about 6am. People or staff speaking loudly early in the morning in the corridor, no sound proofing at all. Bed and bathroom clean but carpet not fully vacuumed or dusted. The room we had needs a facelift overall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its quck n easy to check-in
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Close to everything but substandard rooms.
Stayed 3 nights in Sep 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service
Great location and free parking.
Stayed 1 night in Sep 2024

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free car parking and excellent breakfast
Stayed 1 night in Sep 2024

2/10 Terrible

Rohan

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

2/10 Terrible

Toni

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Time to upgrade.
Unfortunately we would recommend this hotel. It is quite aged, which is not a problem but when things are falling apart its clearly time to upgrade. Wasn't the cleanest. Service was poor, four times requested for the linen in the second queen bed!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

SID

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
convenient clean central
Stayed 1 night in Sep 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Buffet breakfast was the worst I have seen. No eggs were cooked for 20min and we were there at opening time. Service and attitude poor in the area. Main reception people were great.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Place was clean but very old. Only had two chairs outside, no table which would have been handy. Staff lovely, very helpful. Conveniently close to Southbank.
Stayed 1 night in Aug 2024