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Novotel Brisbane South Bank Hotel

4.5 star property

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Room, 1 King Bed, Pool Access | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Interior
Sports facility
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
38 Cordelia Street, South Brisbane, QLD, 4101
  • Brisbane Convention and Exhibition Centre
    ‪2 min walk‬
  • South Bank Parklands
    ‪5 min walk‬
  • XXXX Brewery
    ‪2 min drive‬
  • Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, City View ('N' Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Room, 1 King Bed, City View ('N' Room)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, City View ('N' Room)

Premier Double Room, 2 Double Beds, City View ('N' Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Double Room, 2 Double Beds, City View ('N' Room)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Double Room, 2 Double Beds ('N' Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Double Room, 2 Double Beds ('N' Room)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed ('N' Suite)

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 King Bed ('N' Suite)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds ('N' Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room, 2 Double Beds ('N' Room)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed ('N' Room)

Standard Room, 1 King Bed ('N' Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed ('N' Room)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room ('N' Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room ('N' Room)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Pool Access

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed ('N' Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Room, 1 King Bed ('N' Room)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Queen Bed with Sofa bed, Connecting Rooms

  • Sleeps 8
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible ('N' Room)

Room, 1 King Bed, Accessible ('N' Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible ('N' Room)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner ('N' Room)

Standard Room, 1 King Bed, Corner ('N' Room) | View from room

Standard Room, 1 King Bed, Corner ('N' Room)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed ('N' Room)

Superior Room, 1 King Bed ('N' Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed ('N' Room)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Pool Access

  • Sleeps 4
  • 2 Double Beds

Similar properties

View from property

Rydges South Bank

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1003)
$230 nightly
The price was $255
The price is $230 total
includes taxes & fees
Rydges South Bank

About this property

Novotel Brisbane South Bank Hotel

4.5-star hotel in South Brisbane
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Brisbane South Bank Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 485 square feet (45 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Novotel Brisbane South Bank Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Spice Central - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 30 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 39 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Central

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 485 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39 for adults and AUD 19 for children
  • Nearby parking fee: AUD 30 per night (558 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Novotel Brisbane South Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1004 reviews
Rating 8 - Good. 309 out of 1004 reviews
Rating 6 - Okay. 83 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy and Dave

Amazing stay! If you can put this place on your itinerary and book breakfast as well, you won’t be disappointed. Just lovely place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

KATHRON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. The staff were happy and helpful. Everything was in walking distance, perfectly situated and the swimming pool was wonderful.
Stayed 1 night in Feb 2025

8/10 Good

BELINDA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Not a fan of the glass walls in the bathroom/toilet. Room service doesn’t operate outside restaurant hours is very limiting.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cathy and Dave

Perfect stay, very beautiful and perfect brekky buffet. Very friendly staff! Recommended.
Stayed 2 nights in Feb 2025

8/10 Good

Min

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was as unhelpful as it was uninformed. They knew NOTHING of the local area, could not offer useful dining suggestions and were of no use arranging for airport transfers. Aside from nice ( but expensive ) rooms, the hotel has little to offer.
Stayed 2 nights in Feb 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Deryck

Traveled with partner
Disliked: Staff & service
Bar service very poor
Stayed 6 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Stayed 1 night in Feb 2025

6/10 Okay

Anna

Traveled with family
Liked: Staff & service
Parking was atrocious, at nearby convention centre, took ages to get a car park that wasnt full, not open next day before 9.00am, and not advised by hotel staff. Shower curtain was dirty and grotty, carpet in room appeared dirty
Stayed 1 night in Feb 2025

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stop at the Novotel that went very smoothly. We were even able to access our room a little early
Stayed 1 night in Jan 2025

10/10 Excellent

Anne T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but happy memories!!

We especially loved swimming in the pool at night!🏊‍♂️🏊‍♂️🏊‍♂️
Stayed 1 night in Jan 2025

10/10 Excellent

SAMMY N L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian, Santa Clarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and very walkable to nearby shops, restaurants, bars, parks and fun things to do. The staff were absolutely amazing. The hotel was very clean with great views. The restaurant inside the hotel was delicious and well priced. I highly recommend this hotel, I would stay here again the next time I return.
Stayed 1 night in Jan 2025

2/10 Terrible

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Darrel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

Stayed before its a great spot for business trips.
Stayed 1 night in Jan 2025

6/10 Okay

Kymberlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel.
Stayed 4 nights in Dec 2024

6/10 Okay

Kendall Maree

Liked: Cleanliness
The room air con was really noisy and the staff could not respond to simple requests for how to do things like exit parking with the room key. The checkin was clunky with no real explanation of what was needed quickly. The breakfast was really great. The staff were sweet and when issues arose they responded well with the support required to help. The checkout was really easy.
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet room, close to Southbank activities.
Stayed 2 nights in Jan 2025

8/10 Good

Litisha

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Comfortable Stay

Room was good and comfortable. Wasn’t clean though. Floor hadn’t been vacuumed, fingernails on floor and still hair in the bathroom. Was a bit yucky with a crawling baby. Pool area looked nice though didn’t get to use.
Finger nail on floor
Dirty floor around the room
Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025