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Novotel Brisbane Airport

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Brisbane Airport

Spa
Exterior
Standard Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
6-8 The Circuit, Brisbane Airport, QLD, 4007
  • DFO Brisbane
    1 min walk
  • Eagle Farm Racecourse
    3 min drive
  • Doomben Racecourse
    4 min drive
  • Brisbane, QLD (BNE)
    9 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pullman Brisbane Airport

Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1001)
The price is $172
per night
$190 total
includes taxes & fees
Jan 1 - Jan 2
Pullman Brisbane Airport

About this property

Novotel Brisbane Airport

4.5-star hotel in Brisbane Airport
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and valet parking. Change of towels is available on request.
Novotel Brisbane Airport offers 157 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Novotel Brisbane Airport features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 1292 square feet (120 square meters) include a conference center. This luxury hotel also offers 24-hour room service, express check-out, and a front-desk safe. For a surcharge, the property provides an area shuttle within 6 kilometers and a shuttle from the hotel to the airport (available on request). Onsite parking is available (surcharge).

Novotel Brisbane Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Catalina Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport drop-off shuttle (surcharge) from 4:30 AM to 8:30 AM at scheduled times and on request
  • Area shuttle (surcharge) up to 6 km
  • Self parking on site (AUD 25 per night)
  • Valet parking on site (AUD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Catalina Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,292 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AUD 80.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 80.00
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35.00 per person
  • Fee for in-room wireless internet: AUD 0.00 per day (rates may vary)
  • Airport shuttle fee: AUD 8.00 per person
  • Self parking fee: AUD 25.00 per night
  • Valet parking fee: AUD 35.00 per night
  • Early check-in fee: AUD 80.00 (subject to availability)
  • Late check-out fee: AUD 80.00 (subject to availability)
  • Rollaway bed fee: AUD 60.00 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Brisbane Airport Novotel
Novotel Brisbane Airport
Novotel Hotel Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane
Novotel Brisbane Airport Hotel
Novotel Brisbane Hotel
Novotel Brisbane Airport Hotel
Novotel Brisbane Airport Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane Airport

Novotel Brisbane Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1004 reviews" "
Rating 8 - Good. 272 out of 1004 reviews" "
Rating 6 - Okay. 85 out of 1004 reviews" "
Rating 4 - Poor. 27 out of 1004 reviews" "
Rating 2 - Terrible. 20 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alisdair

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Need more staff at front counter. Had to queue for check in and departure
Stayed 1 night in Sep 2024

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to rest before or after a long flight; attentive staff, good dining room, great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Garry

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Good just didn’t say the pool was out of service
Stayed 1 night in Sep 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don’t eat in the hotel restaurant. Poor service and average food. Not worth it
Stayed 1 night in Sep 2024

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Pat

Liked: Cleanliness
Very very disappointed with the restaurant. We were advice there would be a delay of about 15mins before orders would be taken. After 30mins order was taken and we choose breads & Dips to start as it required no cooking and then burgers . We watched the kitchen staff arguing and hardly anything coming out of the kitchen , now 1hour past so cancelled our order and left . We were ensured no food was charged ba k to our room, but in the morning they had charged us for a meal but not even what we had ordered. Finally we got the removed by the reception staff. This was such a disappointment.
Stayed 1 night in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2024

2/10 Terrible

Ashley

Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Great dining options at the hotel. As well as Woolworths close by.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in and room. Terrible resturant, dont go there food was third class but waiters good. Three other diner we heard complaining also.
Stayed 1 night in Aug 2024

10/10 Excellent

Lindie-Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two rooms for five people. We all had a nice sleep in comfortable beds and the amenities provided were good for the night. Nice and conveniently close to the airport for our early flight. Checkin and out was quick and easy. The hotel provided the two kids with colouring in books which they enjoyed taking and doing on the plane.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent checkin and room. Resturant dont bother it was terrible, 3 close by tables all felt the same. Terrible food. Good service
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and facilities for a quick overs night stay before flying out.
Stayed 1 night in Aug 2024

6/10 Okay

Cecilia

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful and I got a welcome message on the tv screen
Stayed 1 night in Aug 2024

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anapeline

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money.
Stayed 1 night in Aug 2024

2/10 Terrible

Nicole

Traveled with family
Disliked: Staff & service
SHAME ON YOU
Booked with hotels.com and ad ised i was going to use Afterpay. Confirmation of booking i was advised the hotel will print a receipt on checkout as i choose to pay at check in. LITTLE did i know i would be told "sorry we do not accept Afterpay" so not only did i have to use half of my rent money but i was also sligged a $100 deposit on top of the $299. After just putting my mother who has dementia into full time care, this was the straw that broke the camels back. Also after getting into the room, there was no cold water (jug) in the fridge, called reception only to be told sure we can sent up water, but you will be charged. My reaction to that changed there mind and i was delivered x2 small bottles of water. Later that night whilst out front having a smoke, there were x3 police cars, had no idea what was going on. After some time and several trips back to the room, i decided to have one last smoke. Well to my distress and discuss, there in clear sight was a coroners van, 10 minutes later a trolley with a deceased person was wheeled out and loaded up. No consideration for the other guest nor for the deceased. Shame on you Novatel!! This should have been handled decently by at least using the basement or carpark underneath.
Stayed 1 night in Aug 2024