Novotel Brisbane Airport

4.5 star property

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Photo gallery for Novotel Brisbane Airport

Breakfast, lunch and dinner served
Exterior
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (AUD 35.00 per person)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Parking available
  • Pool

Explore the area

Map
6-8 The Circuit, Brisbane Airport, QLD, 4007
  • DFO Brisbane
    ‪1 min walk‬
  • Eagle Farm Racecourse
    ‪3 min drive‬
  • Doomben Racecourse
    ‪4 min drive‬
  • Brisbane, QLD (BNE)
    ‪9 min drive‬

Room options

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(56 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(100 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Novotel Brisbane Airport

4.5-star hotel in Brisbane Airport
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and valet parking. Change of towels is available on request.
Novotel Brisbane Airport offers 157 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Novotel Brisbane Airport features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 1292 square feet (120 square meters) include a conference center. This luxury hotel also offers 24-hour room service, express check-out, and a front-desk safe. For a surcharge, the property provides an area shuttle within 6 kilometers and a shuttle from the hotel to the airport (available on request). Onsite parking is available (surcharge).

Novotel Brisbane Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Catalina Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport drop-off shuttle (surcharge) from 4:30 AM to 8:30 AM at scheduled times and on request
  • Area shuttle (surcharge) up to 6 km
  • Self parking on site (AUD 25 per night)
  • Valet parking on site (AUD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Catalina Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,292 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AUD 80.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 80.00
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35.00 per person
  • Fee for in-room wireless internet: AUD 0.00 per day (rates may vary)
  • Airport shuttle fee: AUD 8.00 per person
  • Self parking fee: AUD 25.00 per night
  • Valet parking fee: AUD 35.00 per night
  • Early check-in fee: AUD 80.00 (subject to availability)
  • Late check-out fee: AUD 80.00 (subject to availability)
  • Rollaway bed fee: AUD 60.00 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Brisbane Airport Novotel
Novotel Brisbane Airport
Novotel Hotel Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane
Novotel Brisbane Airport Hotel
Novotel Brisbane Hotel
Novotel Brisbane Airport Hotel
Novotel Brisbane Airport Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane Airport

Novotel Brisbane Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1005 reviews
Rating 8 - Good. 269 out of 1005 reviews
Rating 6 - Okay. 90 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhea, Medford

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for short transits. Clean facility and efficient amd friendly service.
Stayed 1 night in Nov 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jaco

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently close to Brisbane Airport
Great spot to stopover before or after travel. Free bus from Brisbane Airport and within walking distance to Woolworths and DFO.
Stayed 1 night in Nov 2024

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alycia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Madonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Reasonable
Brief one night stay as flew in from Hong Kong. Were assigned an accessible room. Not sure why. Booked the hotel as I thought it was at the airport but needed a taxi to get there. Did not know whether we would be up for breakfast so did not book it. They have the annoying policy where it costs a third more in the morning so ate elsewhere.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, close to airport, breakfast was good.
Stayed 1 night in Oct 2024

8/10 Good

Ian

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to airport and DFO. Costly.
Stayed 1 night in Nov 2024

6/10 Okay

Miss Phoenix

Stayed 1 night in Sep 2024

6/10 Okay

Greg

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Was informed the pool was closed for maintenanceAFTER booking. A friend said the same thing happened to them a year before.
Stayed 1 night in Nov 2024

8/10 Good

Janice, Regina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is handy to the airport which is way we choose to stay there. There were issues with the temperature in the room. We couldn't turn down the air conditioning, which was much too cold. The room got very stuffy when it was turned off and the windows don't open. I am sure they will resolve it.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very quiet, the staff were excellent, very helpfull. The beds are great, very good sleep .
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much next door to the domestic and international airport. With transfers to both available.
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Stayed 1 night in Sep 2024

10/10 Excellent

murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival desk lady very polite very friendly..
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a brief stay of one night. Staff was very accommodating and helpful. Food at the restauant was tasty.
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at going to or from airport. Right across the road is a mall with food options and you can drop off your bags if you are early for check-in. Friendly staff who made sure we were booked on the shuttle in the morning
Stayed 1 night in Oct 2024

2/10 Terrible

AGHA

Disliked: Property conditions & facilities
Hi, The property is not exactly what is showing in pictures and when I asked the staff about property to compare from Melbourne NOVOTEL she said this is private Novotel what I paid is not worthed for this property toilet vent not working and room smell was not good and I did room spray I bought from Woolworth which cost me $10 😡no good this as Compare with price and I am regular traveller . Thanks
Stayed 1 night in Oct 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After going to a concert there was no room service after 10.30 pm had to order a pizza delivery but a nice stay friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024