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Mercure Clear Mountain Lodge

4.0 star property

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Sports facility
Privilege, Room, 1 Queen Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Superior Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi
2 restaurants, dinner served
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
564 Clear Mountain Road, Cashmere, QLD, 4500
  • South Pine Sports Complex
    ‪13 min drive‬
  • Brisbane Entertainment Centre
    ‪27 min drive‬
  • XXXX Brewery
    ‪29 min drive‬
  • Brisbane, QLD (BNE)
    ‪43 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

View from room

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 King Bed

View all photos for Privilege, Room, 1 Queen Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Privilege, Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Clear Mountain Lodge

4-star Cashmere hotel with private balconies
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Clear Mountain Lodge offers 51 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Cashmere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Mercure Clear Mountain Lodge features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 7080 square feet (658 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and a terrace. Complimentary self parking is available on site.

Mercure Clear Mountain Lodge has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Mandys on the Mountain - This restaurant serves dinner only.
Lakeview Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 35 for adults and AUD 17.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lakeview Restaurant
  • Mandys on the Mountain

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 7,080 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 4 buildings
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 19 to September 30:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35.00 for adults and AUD 17.50 for children
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Clear Mountain Lodge
Clear Mountain Mercure
Mercure Clear Mountain
Mercure Clear Mountain Lodge
Clear Mountain Hotel Clear Mountain
Mercure Clear Mountain Lodge Hotel
Mercure Clear Mountain Lodge Cashmere
Mercure Clear Mountain Lodge Hotel Cashmere

Mercure Clear Mountain Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 137 out of 319 reviews
Rating 8 - Good. 124 out of 319 reviews
Rating 6 - Okay. 41 out of 319 reviews
Rating 4 - Poor. 10 out of 319 reviews
Rating 2 - Terrible. 7 out of 319 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable bed and lovely peace and quiet but a difficult drive to the property. Not keen on shower curtain shower as entire bathroom floor got wet. Microwave would have been good to have too.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, beautiful views, good beds, room and service. Highly recommend.
Stayed 1 night in Oct 2024

4/10 Poor

Leona

Disliked: Cleanliness, property conditions & facilities
Could not see view due to trees. Difficult parking. Claim to have room service and do not. Could not sit on chairs on verandah due to bird poo. Rooms are very outdated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Spot. Very clean room. Amazing food!
Stayed 1 night in Aug 2024

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

6/10 Okay

Alan

Stayed 1 night in Aug 2024

6/10 Okay

Paul

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Be nice if there were walking tracks around the lodge. Disappointed the edible gardens weren’t being used. Obviously a lot of thought put into building them but not being used to produce edibles for the kitchen.
Stayed 2 nights in May 2024

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and views
Stayed 1 night in Apr 2024

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving at this hillside property location, you feel relaxed. The guest before me and myself, were both greeted with a genuine smile from the receptionist. Thank you. A nice welcome
Stayed 1 night in Apr 2024

8/10 Good

Paul

Traveled with family and small children
Liked: Staff & service
The staff were excellent and we couldn’t recommend them any more. The staff did everything they could to ensure we had the best possible stay. The facilities great albeit dated and a little unkept. We had some stains on our curtains that looked like food. It certainly isn’t a luxury stay but it’s comfortable and the price for the rooms are reasonable. The prices in the bar/ restaurant are crazy but if you pay for breakfast included it’s worthwhile. Our biggest issue was the lack of ramps - they are a lot of stairs that we weren’t prepared for. It’s not really a family hotel with little to do at the property for younger kids but the views are beautiful!
Stayed 3 nights in Mar 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy room was clean
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful location and lovely staff
Stayed 1 night in Jan 2024

8/10 Good

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful drive up to the location. Views are amazing
Stayed 2 nights in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We had a lovely stay but felt we couldn’t utilize the pool as often as we planned as there was no shade provided. Also the restaurant deck was rotten (nearly completely through in one place) and lots of sharp rust in places on balcony rails. Outdoor couches were pretty old and tired. Breakfast was lovely with lots on offer and they were very patient with our kids questions about all the food. The rooms were lovely though air con only just coped and didn’t reduce the temp in the room much but did improve the humidity. The balcony view from our room was lovely and the kids loved the bush turkey that made two nests while we were there!
Stayed 2 nights in Dec 2023

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I booked this because it was suppose to have amazing views, but the trees have grown and obstructed the views. The front desk hours are also ridiculously minimal. The cleaning services though were phenomenal
Stayed 3 nights in Nov 2023

6/10 Okay

JAMES

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bianca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day spa was nice .definitely rate the steam treatment. The view was lovely. Staff were wonderful ,very helpful and polite. Dinner was nice and the buffet brakfast was amazing.
Stayed 1 night in Oct 2023

8/10 Good

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location but noisy rooms Also Wotif listed standard room was Queen size bed and King size bed. It was infact a king single
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Chloe

Traveled with group
Disliked: Staff & service
Don’t feel like I got the value for our stay.. the food was the only good thing about the stay the dinner was fine dining and actually really good.. however the staff were always talking amongst themselves until they had to come and wait.. there was not clear direction of getting to the chalet got lost couple times.. accommodation room was average there was bugs around doors balcony but up on mountains.. didn’t get sleep much as a lot rowdy noise due to a wedding being on..
Stayed 1 night in Aug 2023