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Emporium Hotel South Bank

5.0 star property

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Photo gallery for Emporium Hotel South Bank

Terrace/patio
Interior
Frangipani Suite | Living area | Flat-screen TV, pay movies
River City Twin Suite | 1 bedroom, minibar, in-room safe, desk
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
267 Grey St, South Brisbane, QLD, 4101
  • South Bank Parklands
    ‪1 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • XXXX Brewery
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for Exquisite Suite

1 bedroom, minibar, in-room safe, desk

Exquisite Suite

  • River view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City Suite

Premium River City Suite | 1 bedroom, minibar, in-room safe, desk

Premium River City Suite

  • River view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite

Frangipani Suite | Living area | Flat-screen TV, pay movies

Frangipani Suite

  • 1561 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Side Cabana Suite

Pool Side Cabana Suite | 1 bedroom, minibar, in-room safe, desk

Pool Side Cabana Suite

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista Suite

1 bedroom, minibar, in-room safe, desk

Urban Vista Suite

  • Mountain view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite

  • Mountain view
  • 430 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Vista King Suite

1 bedroom, minibar, in-room safe, desk

Vista King Suite

  • Mountain view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite

1 bedroom, minibar, in-room safe, desk

River City King Suite

  • River view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite

1 bedroom, minibar, in-room safe, desk

River City Twin Suite

  • River view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite

1 bedroom, minibar, in-room safe, desk

Emporium Suite

  • City view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite

1 bedroom, minibar, in-room safe, desk

River City King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vista King Suite

1 bedroom, minibar, in-room safe, desk

Vista King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for River City Two Queen Suite

1 bedroom, minibar, in-room safe, desk

River City Two Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium River City King Suite

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite

  • Sleeps 2
  • 1 King Bed

Frangipani Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Exquisite Suite

1 bedroom, minibar, in-room safe, desk

Exquisite Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Emporium Suite

1 bedroom, minibar, in-room safe, desk

Emporium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suites

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suites

  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite

1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite

  • Sleeps 2
  • 2 Twin Beds

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About this property

Emporium Hotel South Bank

5-star hotel in South Brisbane
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a sauna.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Emporium Hotel South Bank features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This luxury hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Emporium Hotel South Bank is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (AUD 60 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Cribs (infant beds) are available for AUD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 60 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1002 reviews
Rating 8 - Good. 114 out of 1002 reviews
Rating 6 - Okay. 32 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sienna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and well designed
Stayed 2 nights in Feb 2025

10/10 Excellent

kristie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, always such a nice stay. Best location. Pool area is so nice and relaxing and the sauna and cold plunge room is so beautiful it’s like a mini soak spa Rooms are a such a good size. Bathroom is also so spacious with seperate jet bubble bath and shower. Staff and lovely and accommodating So much to do in the hotel and the area around. 10:10
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
"I still feel the hotel needs more attention to detail. Maybe it’s just me, but I notice small things that aren’t done, and with a price tag like Emporium’s, everything should be flawless. The glasses in the bathrooms were cracked, my bed wasn’t made one day, and they provided body lotion in the shower but no body soap. These little things really stood out."
Stayed 2 nights in Feb 2025

10/10 Excellent

edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff were so friendly and helpful. A great location too!
Stayed 3 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay

All perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Feb 2025

10/10 Excellent

Valli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hyuntai

Stayed 1 night in Feb 2025

10/10 Excellent

HARRY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed in. Absolutely marvellous
Stayed 1 night in Feb 2025

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tim Jack

Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities
I loved the ice bath, steam room and sauna
Stayed 5 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the modern, luxurious feel of this hotel. The video screens in the elevators were so quirky and unique. The staff were super helpful and friendly, and the food in the rooftop restaurant was excellent. Belle Epoque had the most incredible blueberry pancakes with lemon curd, persian fairy floss and pistachios. I had the best nights sleep ever, and loved the mirror/tv screen. Totally recommend!
Stayed 1 night in Feb 2025

8/10 Good

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Some people will love the decor, some people may not but this is an exceptionally comfortable hotel in a great location for the Air Train, restaurants of South Bank and exploring Brisbane.
Stayed 4 nights in Jan 2025

4/10 Poor

Belinda

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked the Pool Cabana room for $1100 a night - Such loud music outside room until late. Terrible service. Everything delayed luggage to room, no assistance to find entrance into hotel room - which is off the pool also and not at all private. Nightmare room for the cost. Overrated hotel
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Great hotel! Loses a star because the loo roll holder fell off the wall and bruised my foot! (Room 1908)
Stayed 4 nights in Jan 2025

10/10 Excellent

Troy

Stayed 2 nights in Jan 2025

4/10 Poor

Anton

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Stay here very often and have always enjoyed it. So disappointed this time 😢
Stayed 3 nights in Jan 2025

8/10 Good

Grant

Awesome Hotel Only thing was tv remote didn’t work and couldn’t get onto reception
Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

Stayed 1 night in Jan 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff were very accommodating.
Stayed 1 night in Jan 2025